Academy Mortgage Corporation Reviews (%countItem)
Academy Mortgage Corporation Rating
Description: Mortgage Brokers
Address: 339 W 13490 S, Draper, Utah, United States, 84020-7220
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+1 (801) 233-3701 |
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academymortgage.com
www.academymortgage.com
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Jake M and Keith O informed me, educated me, and walked me through what otherwise would have been so daunting I may not have moved forward. I was able to overcome obstacles and in the process learned enormous lessons that prepared me to ultimately own the home I hoped to. They were so diligent and top notch communicators. Thanks to their drive and help, my kids and I have our dream home!
Thank you ***!
Everyone from Academy Mortgage was great. It was nice to see everyone working so well together. Thank you Jason for finding a solution to our hiccup along the way and thank you Patrick for all your hard work and guiding us through the process.
Thank you so much ***!
My wife and I began looking for a new home several months ago. We had a recommendation for Academy Mortgage and we are so grateful we went with them.
Jessica and the Team are organized, friendly and extremely helpful. Our loan options were explained to us on our initial meeting. We were kept up to date with weekly updates as to our loan status. And most importantly to us, Jessica and the team were personable.
Thank you Academy Mortgage. We love our new home. Your staff were an integral part of making this happen.
Thanks so much ***!
the team at Academy Mortgage always do an outstanding job. They are very knowledgeable in their field and look out for the clients best interest. They are professional and responsive. It's always a smooth process when I work with them. I highly recommend working with them.
Thank you ***!
I have recommended Jamie and his team (I have given out his business cards). I can not say enough about how supported I was/felt by the entire team. It took approx. 43mins, on my first visit, to fill out all the paperwork. 43mins. I have friends who have spent hours in a loan office. I have nothing but the very best to say about Academy Mortgage, Jamie, Paula and Heather. Nothing short of amazing.
Thank you ***!
Jason and Devin both worked hard to get us into our new home in the timeframe we wanted. They explained every step of the process and were in constant contact throughout. We had a great experience and would definitely recommend Academy Mortgage!
Thank you ***!
We had a very interesting situation during our buying process. After we were already in contract and literally days away from closing we had some issues with another lender not delivering on their promises. Vicki was very helpful and understood our situation and felt like someone who was truly there to help. Everything that she said before we made the switch she delivered on which was refreshing after our experience with the previous lender. She truly did take a huge amount of our stress off of the table and we can't thank her enough!
Thank you ***!
Great staff and very honest. They are always ready for a question and have an answer. They gave me life tips also that have helped me out tremendously. I am thankful everyday that I am not a home owner and Academy Mortgage helped make it possible!! :) #HappyHomeOwner
Thank you ***!
I was in a stressful situation, having to move in 6 weeks. Kristen was fast and efficient. She always kept me up to date with information, never leaving me uncertain. She helped me to feel confident!
Thank you ***!
You can trust Sam/Christina, this team is really showing the high professionalism, and deserves a highest recommendation.
Thanks so much!
Everyone I had contact with at Academy Mortgage was very kind. There was always someone available to answer questions, even on the weekends.
Thanks so much ***!
Academy Mortgage Corporation, and specifically Shawn P provided an excellent first-time home buyer experience. The team was professional, efficient, polite and timely. Highly recommended.
Thank you ***!
Tommy and his team are top notch and truly a credit to the industry. Everything was smooth, communication was great, and we closed on time. From start to finish, they were phenomenal!
Thank you ***!
I really appreciate the time and effort made to fix bumps in the process and get our loan approved ASAP. Brett and the rest of the team members were very responsive and worked late to accommodate my schedule. I got a little stressed out at the end, but Michael and Brett made everything work out. Thank you Academy, working with you all was a pleasure.
Thank you ***!
James and his team exceeded our expectations. This was a daunting process to undertake however, they kept things very organized, communicated with us daily and were a pleasure to work with. I already have, and will continue to recommend Academy.
Thank you ***!
Everybody I talked to said your first mortgage is a long and stressful process. Mine went very good! Trudi H made it way easier then I expected!!
Thanks ***!
Jeff T and his staff at Academy Mortgage are outstanding to work with. As a first-time home buyer, I didn’t know there was so much involved in obtaining a mortgage and Jeff was there every step of the way. He guided me and explained everything thoroughly as the loan progressed through the different stages. He was always reachable for questions and concerns and treated me as a friend (not just a client) and with respect. Jeff’s service and dedication was top notch and made my home buying experience a pleasure.
Thank you ***!
Jason P is wonderful to work with and gives the best customer service to not only my client, but everyone involved in the transaction.
Thank you ***!
We decided to gowith Academy mortgage via a suggestion from someone who had success with them in the past. I really wish we went with a different company. We were suggested to go with an FHA loan by the loan officer who mislead us from the very begining. He 75% of the way through our loan process walked out on his job and we were getting no info. We had put down a down payment, paid for appraisers, and a home inspection. We would have done none of this if we got good information from him in the begining. He lied to us and said we would have no problem using cash we got from our wedding for closing costs and he would take care of us. Problem is.. When we got to closing we had another agent who gave us another story. I contacted their corporate office several times but no one helped much besides telling me we would be taken care of by the new agent. Communication from the office assistant was extremely bad, spoke broken english and I could not underatand half of what she was asking for. They had to push our closing date back 3 times and each time asked us for a "new" piece of documentation that we already sent them prior.tje sellers would not pish the closing back again and we lost the house and almost $5000 because of this company and who they decided to hire and represent them. Very close to taking this to court. I suggest to everyone reading this to go with another company.
Academy Mortgage received a complaint from Mr. through internal channels in September 2016. This current complaint is a restatement of the complaint from 2016. Upon receipt of the original complaint in 2016, Academy made every attempt with the information already received to close the loan for Mr.. Unfortunately, Academy was unable to approve the loan. At that time Academy responded to Mr. and apologized. Additionally, Academy expedited the process to generate a Statement of Credit Denial at Mr. request. Given that Mr. current complaint is a restatement of the prior complaint to which Academy already responded, Academy believes its prior response is adequate in response to this current complaint.
Academy is currently in direct contact with the consumer and working to resolve the matter to the satisfaction of both parties. Once the matter is resolved, Academy will provide a note regarding the final resolution.
Complaint: ***
I am rejecting this response because:
Academy mortgage has contacted me directly to resolve this matter. Once the matter is resolved in full I will resolve the complaint.
Sincerely
Academy Mortgage we worked with Greg H and he was very helpful during the entire process. Answered any questions we had and also keep us inform through the loan process.
Thank you ***!