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Access2Care Transportation

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Reviews Transportation, Transportation Services Access2Care Transportation

Access2Care Transportation Reviews (4)

• Nov 25, 2021

Cannot rate low enough. One star is an undeserved compliment.
I am 74 years old and need medical transportation. I have a herniated disc that is going to require surgery and is extremely painful. In only nine days these people managed to strand me after medical appointments for well over an hour TWICE. I got picked up and delivered, but getting home proved impossible, despite many phone calls, long painful waits, and repeated promises that only resulted in my being put on hold or cut off. Both of these ordeals were detrimental to my health and ended with me calling a cab. Although these rides are a supposed benefit of my Medicare Advantage Plan, I am through with this outfit. Unreliable medical transportation is unacceptable and dangerous. I wish I could give this scam enterprise a negative number of stars. My advice is, stay away from Access2Care at all costs. I was a fool to give them a second chance.

Very well Organize, They put my mom on-time with their team of Transportation Partners. We love it. It was friendly driver. We call them and they took care to call the driver and bring us back to home. Very nice experience.

We recommend Access 2 Care service.

• Nov 25, 2021

My first dealing with Access2Care was great. Driver was on time and a great guy. I had an epidural injection and he was back to take me home to rest within a few minutes of my call to him. Note that I called HIM, not Access2Care. My second and third dealings are the nightmares recounted above.

This company has the most incompetent customer service representatives.(supposedly).They appear to have hearing problems and need to ask the same questions several times. They do not understand English very well.

In addition, the last time I requested medical transportation they failed to provide it and I missed my medical appointment and I made a complaint to my medical insurance provider.

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Address: 16331 Bay Vista Dr, Clearwater, Florida, United States, 33760-3130

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