Accountemps

I am responding on behalf of Pedestals Floral DecoratorsOn August **, we met with the client to discuss their upcoming weddingAt that time the client choose to reserve the date with Pedestals FloristI have attached the signed contract dated, August **,that includes all of there personal information, at the same time the client provided Pedestals with a discover credit card in the amount of $to reserve the date The only document we have on file signed is the contract and that is the only document that we get signed from our clientsI have also attached images of the sample centerpieces that were approved by the client, it shows the high and low variation that they choose and agreed uponAt no time was the client told that the flowers that she requested would not be available and alternative ones had to be agreed uponOn March **, her information was entered into our system and it described both her pieces:looks: 1st piece, very whimsical and airy, white dendrobs, white stock, white snap, white calla lilies, vendella roses and willow at the top, 2nd piece - wine glass set with a plastic dish made of the same florals as high pieceAttached in the sample high and low piece images you will see exactly what was agreed uponThe client was also asked to bring the two gift certificates into the office to be reviewed by the owner, a picture of them was sent and on July [redacted] an email to the client was sent saying that the [redacted] would accept both certificates after reviewing the photo and finding out why they were even issued in the first place(Generic gift cards, not gift certificates that were issued to this current client)I have also attached all correspondence emails between the client and the representative at pedestalsOnce we were made aware that the client was not satisfied and did not want to proceed with the representative we contacted them to discuss the [redacted] and offer for them to work with the owner At that time they decided that they would like to cancel the contract with Pedestals.I notified them that the contract that was dated 8.**paragraph #states:IN THE EVENT THAT THE CLIENT CANCELS OR OTHERWISE REPUDIATES OR BREACHES THIS AGREEMENT LESS THAT FOUR MONTHS PRIOR TO THE SCHEDULED EVENT, THE CLIENT WILL BE RESPONSIBLE TO PAY THE CORPORATION A SUM EQUAL TO 50% OF THE GROSS AMOUNT OF THE AGREEMENT, INCLUSIVE OF THE DEPOSIT PAID ALL CANCELLATIONS REQUIRE A STATEMENT OF WRITINGAfter sending the client this email with the terms that were agreed upon they claimed that this was not their signatureTo accuse a reputable company that has been in business for many years and has long standing relationships in its industry and with caterers, venues, hotels, etc is not ethical and very upsettingAlso attached on the contract you will see there is only one hand written markThat note states that the client went down in tables and her price would be adjusted for to which is beneficial to the client and a savings of No other markings or notes were made to this contractWe understand that a wedding taking place in weeks is very stressful and emotional but we have offered to rectify any situations that they felt uncomfortable with and have them work solely with the [redacted] of the company to guarantee their satisfaction At this point we feel we have tried in the best effort of the client and the company to work togetherWe appreciate you looking at all of the attachments and any help you can offer in this [redacted]

I’m not surprised that MrC [redacted] has filed a complaint with youPrior to contact with MrC [redacted] he spoke to the supervisor.The supervisor asked that I intervene and try to resolve the manner.My first contact with MrC [redacted] was 2/29/ I emailed him an invoice that was appearing on my system as past due from 10/31/2015.From that point on, MrC [redacted] and I exchanged over seven emails in hopes of resolving his concern.When I reviewed my [redacted] system I noticed there was no payment for November I send MrC [redacted] a summary of his account showing all transactions I asked that he review it and let me know if there were any discrepancies.I relayed all my findings to MrC [redacted] and again requested proof of payment for November MrC [redacted] never complied I back checked all payments made from October-current in hopes of finding MrC***’s payment.I went as far I as could in my research without his payment informationAt this point we had reach an impasse MrC [redacted] refused to provide proof of paymentI would be happy to send you all the emails to verify our correspondenceCurrently, MrC [redacted] has an outstanding balance of $ This is the invoice from October We are a family business and our customer service is the key to keeping our customers satisfied and happyUnfortunately, MrC [redacted] and I were not able to resolved the issueNo more invoices will be sent to MrC*** Kathleen R [redacted] Collection RepresentativeWhite Water [redacted] Phone: [redacted] ***

I am currently living in one of the unit of Van Raden, and was trying to rent another unitFirst they denied that I cannot rent another unit from them because I am already in one of their unitI wasted my time driving and taking off from workLater they asked me to come to the office and asked to fill out the application and charged me $which was non refundableBut later they called me and said I cannot get the unitThis is unfairThey already knew they are denying my application but still asked me to fill out the application and charged me $I made another trip to their office which was wasted and they wasted my work off time as well ( [redacted] ***, Fargo

Initial Business Response / [redacted] (1000, 5, 2015/06/10) */ Due to the extreme winter conditions we experienced, our Service Deptis currently running 4-weeks behind scheduleMr [redacted] has been informed a Service Technician will be at his park model on Friday, [redacted] **thWe apologize for the delay, and look forward to getting his issues resolved Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/06/15) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the response from the business because a service person did come to my camp site and perform the repairs as required on the date statedIf I am able to receive timely service in the future I will be completely satisfiedThank you for your assistance

Pedestals has provided all of the information necessary to the client, all of our contracts are hand written formsWe showed the client the sample and they approved, we accepted the two gift certificates and lowered the amount of tablesAt this point we do not feel that there was any misrepresentation to the clientWe have multiple e-mail communications, met with the client in Manhattan and Garden City, showed them the flowers they would be receivingThey clearly were in contract with Pedestals and Pedestals was able to complete the event to their satisfactory based on them approving and viewing the pieces The emotional stress they are experiencing could have been avoided when we reached out to them and acknowledged that they were not happy with their representative and they could have worked directly with the ownerThere is no monetary value on emotional distress caused by one self At this time there is not much more that we can explainWe provided every image, every email, the contract, everything was put on the table for them to seeWe appreciate your help with this [redacted] and look forward to a resolution that will satisfy both parties

I am still living at one of their properties (after years) and have found my this apartment the best I have lived inI have been renting for over years and this is by far the quietest, friendliness buildings I have ever experiencedI suggested this company to my niece and she enjoys living in a nearby building as well

I rented with Van Raden for years, and it was some of the most stressful times of my lifeThey do not communicate, and even if you have proof you sent/said something with read receipts and email notifications/logs, they will continually claim to have no record and claim you didn't contact themThey never fixed things in a timely manner, and whenever you have to speak to them they are rude and unforgivingEven if it is THEIR faultThey did my walk out WITHOUT meI changed the time, got notification that they were okay with it, then someone went to my old time and did the walk thru without meClaimed we didn't clean the carpets - we had proof of payment and a receiptI was pregnant and then a new mom in the unit we lived in, and the level of filth and disgusting crud that would be on the walls in the hallway and in the entry ways? Never cleaned themThey just let them be like thatThese people are discriminatory and the owner is not someone you want to be nearEverHe's violent and aggressive with his words as wellI'm outraged that they have an A- rating, when literally anywhere you read reviews, you get good out of badThat's not what I want ot see for a business that I rent my HOME from

Complaint: ***
I am rejecting this response because:
Regards,
*** *** [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the responseIf the consumer does not provide a reason the complaint will be closed Answered] Thank you for your answer first I would like to state I have never agreed to pay off this debit in two installments 2nd I only approved one time sheet others were approved bye your Area Manager I would like to see a log of what was done off site and why my accounting firm had to go back and do what I was billed forLast I am willing to settle this debit with a final offer we can review the time sheets as what was being done off siteAt this point I would be willing to offer to settle this and move on.Thank You

Never rent from Van Raden's! They are horrible landlords!
my first check he don't want write some wear and tear dust top fridge
the apartments are affordable nice location I love it
tolerable customer service
if you clean or don't clean they will charge no matter what
believe me
I do for cleaning service for living last years

The owner refused to accept payment when I tried to give him money during the signing of the lease, and literally forced me out of the apartmentThe next day a different person from the company accepted payment then and there, and had no problemsI filed an assault charge against the owner for leaving bruises on me from forcibly removing me after denying payment on the grounds of "you are an ***" he told me

Initial Business Response /* (1000, 5, 2015/06/30) */
Unfortunately due to the severe winter we incurred the Service Depthas been running 6-8wks behind scheduleWe are just now starting to get caught up, and able to offer a more acceptable turn around with repairsLeisure Days will absorb the
cost to have the water leak in the bedroom slide repairedWe could schedule Mr*** in for ***, to have the repairs started

I am responding on behalf of Pedestals Floral DecoratorsOn August **, we met with the client to discuss their upcoming weddingAt that time the client choose to reserve the date with Pedestals FloristI have attached the signed contract dated, August **,that includes all of there
personal information, at the same time the client provided Pedestals with a discover credit card in the amount of $to reserve the date The only document we have on file signed is the contract and that is the only document that we get signed from our clientsI have also attached images of the sample centerpieces that were approved by the client, it shows the high and low variation that they choose and agreed uponAt no time was the client told that the flowers that she requested would not be available and alternative ones had to be agreed uponOn March **, her information was entered into our system and it described both her pieces:looks: 1st piece, very whimsical and airy, white dendrobs, white stock, white snap, white calla lilies, vendella roses and willow at the top, 2nd piece - wine glass set with a plastic dish made of the same florals as high pieceAttached in the sample high and low piece images you will see exactly what was agreed upon. The client was also asked to bring the two gift certificates into the office to be reviewed by the owner, a picture of them was sent and on July *** an email to the client was sent saying that the *** would accept both certificates after reviewing the photo and finding out why they were even issued in the first place(Generic gift cards, not gift certificates that were issued to this current client)I have also attached all correspondence emails between the client and the representative at pedestalsOnce we were made aware that the client was not satisfied and did not want to proceed with the representative we contacted them to discuss the *** and offer for them to work with the owner At that time they decided that they would like to cancel the contract with Pedestals.I notified them that the contract that was dated 8.**paragraph #states:IN THE EVENT THAT THE CLIENT CANCELS OR OTHERWISE REPUDIATES OR BREACHES THIS AGREEMENT LESS THAT FOUR MONTHS PRIOR TO THE SCHEDULED EVENT, THE CLIENT WILL BE RESPONSIBLE TO PAY THE CORPORATION A SUM EQUAL TO 50% OF THE GROSS AMOUNT OF THE AGREEMENT, INCLUSIVE OF THE DEPOSIT PAID ALL CANCELLATIONS REQUIRE A STATEMENT OF WRITING. After sending the client this email with the terms that were agreed upon they claimed that this was not their signatureTo accuse a reputable company that has been in business for many years and has long standing relationships in its industry and with caterers, venues, hotels, etc is not ethical and very upsettingAlso attached on the contract you will see there is only one hand written markThat note states that the client went down in tables and her price would be adjusted for to which is beneficial to the client and a savings of No other markings or notes were made to this contractWe understand that a wedding taking place in weeks is very stressful and emotional but we have offered to rectify any situations that they felt uncomfortable with and have them work solely with the *** of the company to guarantee their satisfaction At this point we feel we have tried in the best effort of the client and the company to work togetherWe appreciate you looking at all of the attachments and any help you can offer in this ***

The way they operate their business is extremely unprofessional I lived there for about 1/years and in that time they only fixed one problem in my apartment and that was my oven because it was turning itself on randomly They "attempted" to fix my garbage disposal which proceeded to break the very next day I had a wiring issue in my kitchen they refused to fix claiming I had "bad light bulbs" The lights would continually flicker until the bulbs finally burned out They attempted to charge me a late fee when my rent payment was in the box prior to the due date, but claimed they didn't find it until their third attempt looking in the rent box
After I moved out they tried to claim I hadn't given proper notice, even though I paid for a full month rent AFTER I moved out, having given them days total notice as opposed to the they require They also decided to keep my entire deposit and want additional funds They claim the apartment was not "clean" however we spent

Never rent from Van Raden's! They are horrible landlords!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
The response made by Pedestals in reference to my complaint does not resolve the issueWe stand by the information we included in our original claim and would like to reinforce that, beyond the obvious legal and financial concerns in this situation, the severe emotional distress this situation continues to cause me, my fiancé and my family is truly irreconcilableI am also thankful that Pedestals attached our email correspondence to their response as it provides additional details and context to this situation that further proves the claims in my original complaint.As you can see from my email to Pedestals on Saturday, August ***, at 9:P.Mfollowing our initial meeting, I requested a copy of the breakdown of costs - further demonstrating that I did not receive any paperwork with this information during the meeting that took place on August ***, 2014. And, as you can see, Pedestals responded to me only with an itemized list but no cost details as requested.As I stated in my original claim to the Revdex.com, the only "paperwork" my fiancé and I received following the initial meeting on August ***, was a mailed copy of the Discover credit card receipt for the $deposit and a purple ponote that read "This is for your deposit-***"As you can also see from the image of "contract," all of the information is handwritten including our personal information at the top and, most importantly, the cost information which was then crossed out and re-writtenThe $listed on this paperwork was only verbally quoted to us and was based on an estimate of tables for our event, which is why I sent the email referenced above asking for the pricing information to be sent to usWe never would have signed paperwork agreeing to $which was verbally quoted and based on the aforementioned estimateAll of the handwritten information on the contract again, most importantly including the cost information, could have been written on the document at any time pre- or post-signature and, I will re-state that neither my fiancé nor I recall signing any documents except the credit card receipt for $deposit.In response to a few specific points in Pedestals response:Pedestals Statement: "At no time was the client told that the flowers that she requested would not be available and alternative ones had to be agreed upon."Client Response: At our initial meeting on August ***, we discussed the use of Peonies for the bouquets and arrangementsDuring the final meeting, we were told that Peonies were out of season (which was always a possibility), and we agreed upon an alternative to Peonies.Pedestals Statement: "On March **, her information was entered into our system and it described both her pieces: 2looks: 1st piece, very whimsical and airy, white dendrobs, white stock, white snap, white calla lilies, vendella roses and willow at the top, 2nd piece - 3 wine glass set with a plastic dish made of the same florals as high piece. Attached in the sample high and low piece images you will see exactly what was agreed upon."Client Response: As you can see from the email correspondence attached by Pedestals, there was no communications betweenPedestals and us on March ***, 2015.Pedestals Statement: "The client was also asked to bring the two gift certificates into the office to be reviewed by the owner, a picture of them was sent and on July *** an email to the client was sent saying that the *** would accept both certificates after reviewing the photo and finding out why they were even issued in the first place(Generic gift cards, not gift certificates that were issued to this current client)."Client Response: As you can see from the email correspondence attached by Pedestals, this summary of the gift certificate situation is inaccuratePer the email from Pedestals on Sunday, July *, 2015 at 11:AM, we were informed that we could only use one gift certificate:"hey ***, we can only use one of those gift certificates, and I need to have it presented and have it for yourfolder***"We then reinforced to Pedestals that neither gift certificate indicated that we could only apply one verses both, to which we received the following response on Monday, July *, at 10:AM:"Hi ***, great seeing you guys as wellUnfortunately I can only value one of those gift certificates that's the policyYou were at a much higher price with no church so we brought the price down got rid of some things added some things and yourstill at less then I initially locked you in at contract onI can't play with this anymore as its out of my hands, I'm sorryAs far as the table numbers you can stick it in the small low piece but they will be lost and never seen in the talls even if you had no willow, there just too small for the talls***"You can also see the language here as described in my original claim, where Pedestals made us feel as though we were getting a "deal" because the amount originally quoted to us (based on an estimate of tables) was now lower (because we had less tables).We followed up again on this issue and received the following response on Mon, July *, at 11:AM:"***, your contract is based on I advised you that if you went down tables the price would be adjustedaccordinglySo if you went up tables the price would also changeHowever you went down tables, I adjusted the price accordingly, you then added church which was never accounted forSo everything evened itself out and you were still 500 lessI am not the *** I do not make up the rulesI don't know how you received two of the same certificates, they also were never presented to me. I'm going to honor one of themAs far as the table numbers go that's fine chateau or your wedding planner can place them wherever you want - I really don't handle that end of itI'm trying my best to work with you here some things are just out of my court***"From this response, you can see the continued pressure from Pedestals to make us feel like we were getting a "deal" and additionally you can see that we were never asked to bring the two gift certificates into the office to be reviewed by the ownerIt was not until July ***, following our email informing Pedestals that we did not want to proceed with them for our event that my fiancé received the following response from Pedestals:"Hey ***, this email comes a little distressing to me as I thought we were all in good terms when you left the showroom on SundayAs previously asked to provide the gift certificates to me as I wasn't aware of them (which you did via email) I questioned two of them as I didn't know if I was allowed to combine them-all I asked *** was where she received them so I could speak to the *** regarding them; speaking with him further he will honor both certificatesCan you please get back to me asap Thanks***"The statement from Pedestals in this email: "all I asked *** was where she received them so I could speak to the *** regarding them; speaking with him further he will honor both certificates." is completely as demonstrated by the email correspondence included above. Pedestals never asked me where I received the gift certificates from in order to speak to the *** about themInstead, I was made to believe in three separate emails shown here that I could not use both of the gift certificates for my event.Pedestals Statement: "Once we were made aware that the client was not satisfied and did not want to proceed with the representative we contacted them to discuss the *** and offer for them to work with the owner At that time they decided that they would like to cancel the contract with Pedestals.Client Response: As you can see from the email on July *, 2015, at 3:PM, we did not cancel after we were contacted by a different representative to discussRather, we informed our Pedestals rep directly (***) in writing that we wanted to cancel based on the lack of professionalism and overall handling of our event.We later received the "signed contract" document in question from this other Pedestals representative indicating that we owed them a sum equal to 50% of the gross amount of the agreement inclusive of the paid deposit and that we also needed to send our note of cancellation in writing in the mailBoth terms would have been fair and understandable if we had ever received acontract from Pedestals which, as stated above, we did not even after an attempt to follow up and receive something in writing after the August ***, meeting.Furthermore, we take particular exception to the following statement by Pedestals in their response:"To accuse a reputable company that has been in business for many years and has long standing relationships in its industry and with caterers, venues, hotels, etc is not ethical and very upsetting."To which we respond by saying, to accuse a client of the reverse is far less ethical and far more upsettingAfter the initial issues and lack of professionalism by Pedestals, this situation is now being compounded by the continued demand of funds and continued false representation of events as detailed in this responseI would hazard a guess that the emotional distress this situation is causing me, my fiance and my family would be valued far greater than the sum of money that Pedestals is unlawfully seeking for services that are not being renderedWe have already lost $financially in deposit, we have lost countless hours in preparing claims and statements in this ***, and we have experienced an invaluable amount of emotional distress due to Pedestals persistence in this ***, especially during the critical letime to my weddingContinued persistence will unfortunately leave us no choice but to escalate this situation further to compensate for the emotional distress caused and happiness lost given the substantial quantitative and qualitative investment surrounding a wedding event
Sincerely,
*** ***

The invoice in question is Invoice #*** dated 10/31/The invoice is for 5-Gallon bottles delivered on 10/7/and 5-Gallon bottles delivered on 10/21/The total balance on the account became $on 10/31/All previous invoices had been paid in full, leaving only #*** unpaidNo payment was posted to this 10/invoice before the next billing cycle (11/30/2015), and a new invoice was generated on the account for November services (Inv# *** for $25)On 11/30, the total balance on the account became $On 12/30/2015, a $payment was received and posted to 11/30/Inv# ***The total balance then became $as Inv#*** (10/31/15) remained unpaidThe invoice for the next billing cycle (for December service) was released on 12/31/(Inv# ***) for $The total balance then became $($for Inv#*** and $for Inv#***)On 2/4, a $payment was received and posted to 12/31/Inv# ***The total balance then became $as Inv#*** (10/31/15) remained unpaid It is possible that payment may have been received but posted incorrectly, or not posted at allBecause of this possibility, Kathleen asked Mr C*** to provide proof of payment: “On Tuesday, March 15, 2016, Kathleen R*** wrote: If you show all paid then please provide me with how or what form of payment you made in NovemberA check number or credit card receipt otherwise my findings still stand you owe October invoiceFrom: *** [mailto:***] Sent: Tuesday, March 15, 7:AM To: Kathleen R*** Subject: Re: account summary As I said, I paid all invoicesIf you don't know how to check your online payment system, that's your problemI've forwarded my info to the *** *** ***I've suggested to the other folks that you have over/missed-billed to send their info to the attorney general's office as wellYou have many customers complaining of the same thingYou can't treat people this way! Lloyd”If payment receipts and credit card statements showing payment on Invoice# *** dated 10/31/are available, then Mr C***’s refusal to share these documents is all that stands in the way of rectifying his account and posting his payment accordingly

I am currently living in one of the unit of Van Raden, and was trying to rent another unitFirst they denied that I cannot rent another unit from them because I am already in one of their unitI wasted my time driving and taking off from workLater they asked me to come to the office and asked to fill out the application and charged me $which was non refundableBut later they called me and said I cannot get the unitThis is unfairThey already knew they are denying my application but still asked me to fill out the application and charged me $I made another trip to their office which was wasted and they wasted my work off time as well (*** *** *** *** *** ** *** ***, Fargo

Via Facsimile ###-###-#### and First Class Mail September 30, 2016Revdex.com New Mexico and Southwest Colorado Jefferson StNE, Suite A Albuquerque, NM Re: *** *** ID: *** Dear Revdex.com, This is in response to *** ***' further complaint and counter-offer dated September 26, I wanted to provide details and supporting documentation that the allegations Mr*** made about Accountemps, a division of Robert Half, were falseAttached are emails contradicting Mr***'s statementsThe first email is an exchange wherein Mr*** agrees to the payment plan proposed by AccountempsUnder this proposal *** *** would pay $by July 15, and the remainder by August 15, In the second email attachment, Mr*** requests that Accountemps allow the temporary employee to "work off site maybe during or (sic) closed hrs to get things moving verses (sic) us trying to allow her to come in during or (sic) work hrs?" Furthermore, I am attaching several additional emails, between *** *** and Accountemps or its temporary employee, revealing that not all work was performed off siteIn these emails Mr*** is directing the temporary employee to report to *** ***' office on specific dates and timesI had previously provided you the timesheets approved by Mr*** totaling significantly more than two hoursAs reflected in the final email attachment, due to Mr***'s delays, Accountemps was forced to process at least two timesheets without his prior approval to ensure that the temporary employee was paid in a timely manner and to comply with state and federal regulationsWhile Mr*** objected to the processing of these timesheets, he never provided details about the variance in time reported and hours workedThese emails further support Accountemps' positionThough we believe the information *** *** communicated to the Revdex.com was not true, in the interest of a quick resolution and to avoid the costs of a collection suit, Accountemps will accept *** ***' proposal of $as full satisfaction of the outstanding balanceHowever, due to *** ***' past failure to pay as promised, Accountemps' acceptance of the $proposal is contingent upon *** *** execution of the Settlement Agreement and Release and RHI's receipt of the $payment on or before October 7, To facilitate a quick resolution, I am copying Mr*** on this communication and will send the release documents directly to him.Sincerely, Loan H*** Associate Counsel Cc: *** ***, *** *** (via electronic mail: *** with Settlement Agreement and Release)

Pedestals has provided all of the information necessary to the client, all of our contracts are hand written forms. We showed the client the sample and they approved, we accepted the two gift certificates and lowered the amount of tables. At this point we do not feel that there was any misrepresentation to the client. We have multiple e-mail communications, met with the client in Manhattan and Garden City, showed them the flowers they would be receiving. They clearly were in contract with Pedestals and Pedestals was able to complete the event to their satisfactory based on them approving and viewing the pieces.  The emotional stress they are experiencing could have been avoided when we reached out to them and acknowledged that they were not happy with their representative and they could have worked directly with the owner. There is no monetary value on emotional distress caused by one self.  At this time there is not much more that we can explain. We provided every image, every email, the contract, everything was put on the table for them to see. We appreciate your help with this [redacted] and look forward to a resolution that will satisfy both parties.

Initial Business Response /* (1000, 12, 2015/08/04) */
The parts have been ordered for this customer. The center awning arm is in stock just waiting for the freezer door to arrive. Parts orders can take from 4-6 wks to arrive, depending on which manufacturer they are coming from. We have...

confirmation that the freezer door should arrive in the next 5 business days. A service call will be scheduled to install the parts as soon as they arrive. [redacted], Director of Service.
Initial Consumer Rebuttal /* (3000, 14, 2015/08/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
My complaint has not been satisfied. They did get another RV center to send their tech to put a center piece on my awning. It didn't remedy the problem, but I told them I would live with it. I called them today, [redacted]. They said my freezer door is in but they had to wait for someone to take it to the other RV place in [redacted], probably Thursday or Friday. This means my freezer door won't be repaired until next week sometime.(If there is no other delays between now and then.) I have been waiting for 2 months to have a freezer door replaced. They have it there, but I still have to wait. No, I am not at all satisfied with this business.
Final Business Response /* (4000, 16, 2015/08/17) */
Parts orders can sometimes take up to 6-8wks to get filled, depending on which manufacturer they are coming from. My technician [redacted] is at the customers trailer completing the repairs today.
Final Consumer Response /* (2000, 18, 2015/08/18) */
(The consumer indicated he/she ACCEPTED the response from the business.)
[redacted] did come fix our freezer door on Monday, [redacted]. He also looked at some pipes under the sink that came apart on us to make sure they were put back together properly, he also put the shower door back on so we could use it, but said we need a whole new shower to fix it properly, he took pictures of other items that have to be fixed and is going to order what he needs to fix them. He was very courteous and informative about our camper. Thank you [redacted]. So as of now we will be waiting on the parts to finish up the work that has to be done. [redacted].