AccuQuote

This note is in response to complaint # [redacted] from [redacted] At AccuQuote, we take complaints from consumers very seriouslyWe looked into this matter immediately and are communicating our findings and action We did not find any information in our records for Mr [redacted] or his email address providedThe complaint details indicated that the problem occurred in August We found that we did have a request on file for the phone number [redacted] in which they had gone online in March to our website, completed a contact form and provided consent to call this number looking for a life insurance quoteWe had attempted to make contact in order to provide the information requested, however, not to the volume of calls per day Mr [redacted] references and we did not show any information in our records that we were able to make voice contact or have a conversation with anyone directlyWe have removed this phone number from future call attempts and trust this will bring closure to this issue Tell us why here

This company employs deceptive business practices offering "free life insurance quotes" over the internet However, after viewing the alleged "free life insurance quote", be prepared to for their sales bombardment campaign which starts from 8:am to 9:pm most days and, at times, earlier and later Today, I received calls and it's only 1:pm! The last one was the first and only message ever left on my answering machine It is a HOME number and thankfully, they are not haranguing me at work I work for an insurance agency and we do NOT employ these tactics The sales rep was RUDE to the point of not return I would NOT recommend this company to anyone

On December 27, 2016, we received an online request for a life insurance quote with your name, email address and telephone number via our web site application formThis form requires consent to [redacted] language to allow for the ability to contact you using an automated dialing system and that we may leave automated voice messages if we do not reach youThis consent was agreed to in order to submit your contact information to us The telephone number you provided in your complaint does not match the telephone number we received via the web site application formWe have attempted to dial the number that was provided via the online form We received only one call from you on December 30, 2016, dialed from the number you provided in this complaint and was not the number we were callingDuring that call, you did not indicate your name or the telephone number we were calling to be removed from our calling list, but when our representative asked if we should remove the telephone number that you called in on, you replied, “Yes.” While the representative was searching for the telephone number in our system, you requested our physical address which she provided and you promptly hung upWe do not show the telephone number that you called us from in our system, so this number could not be removed from calling Since the telephone number you provided in this complaint is one that we do not have on file, we have made no calls to that numberWe have been calling the number that was provided to us via our web site application form and because it has your name and email associated to it, we have added it to our Do Not Call list effective January 3, We apologize for any confusion or inconvenience you may have experienced

Initial Business Response / [redacted] (1000, 5, 2015/05/07) */ At AccuQuote, we take situations and complaints like this very seriouslyTo that end, we investigated thoroughly Mr [redacted] 's claim and exhaustively researched this issue, since AccuQuote has never dealt with [redacted] on any surveys or other business of any kindWe contacted [redacted] and they reviewed all communication with Mr [redacted] that they had available to them [redacted] did not see AccuQuote's name on any offers Mr [redacted] receivedWe can say with absolute certainty that we have never participated in paid survey offers like the one Mr [redacted] referencesWe've been told by [redacted] that they'd be happy to work directly with Mr [redacted] , and if Mr [redacted] would contact them and provide the emails or other information he received, they can help to resolve the situation Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/05/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) For one I have about surveys promising money of $and up! All you have to do is sign up at panel payday and you will see what's what! Who ever responded to the complaint is lying straight out! I tried for three weeks to get a response but was unable to even send a message because everytime you fill it out and go to submit it your told that there is some technical difficulties and that you need to find a different way to contact us!! Now how would I know how else to contact them unless they tell me!! That is how bad this response is! If Accuquote knows how to get a hold of someone at panel payday then they are in on it as well because I'll guarantee you that no customers going to contact them!!!! Accuquote must think people is awful stupid to believe that [redacted] when they had to go the Revdex.com to get anyone at all!! I have the email of every promised payment! Even a couple promising payment!! What liars!!!! Saying get a hold of panel payday is like laughing and saying tough! Final Business Response / [redacted] (4000, 9, 2015/05/13) */ As mentioned before, even though AccuQuote has never done business with [redacted] or participated in any survey offers, we are committed to working towards a resolution of this issueWith that in mind, we'd ask Mr [redacted] to contact [redacted] directlySince it seems like he's had difficulty doing that thus far, please inform him to reach [redacted] by email at [redacted] @ [redacted] .com or through their "Contact Us" form on ***'s websiteAlso, please have Mr [redacted] attach and/or include any emails or post office mail communications that support his claim and complaint, as well as any emails or post office mail communications that show the AccuQuote nameWhen doing so, please have Mr [redacted] also send this information to AccuQuote via email at [redacted] @accuquote.com so that we may learn who is using our name in an unauthorized way and without our approval Final Consumer Response / [redacted] (4200, 11, 2015/05/14) */ (The consumer indicated he/she DID NOT accept the response from the business.) This is a dead issue, it's clear what the scam is here! Accuquote and panel payday are doing things this way because it works out great for them! Accuquote says it's panel payday but yet thru the contact us form or the address given in this leaves no way to contact panel payday which Accuquote knows this and that's why this works! Hopefully the Revdex.com will sound the alarm and try to prevent others from being scammed! That's what they did to me, both panel payday and Accuquote! Accuquote acts like they aren't involved but the survey link provided by panel payday takes you right to Accuquote's Web site!! So in all truthfulness accuquote is getting all kinds of benefits from survey takers who have no clue they are about to be scammed! Panel payday promised $to participate in the survey but yet this liar responding to this complaint says he has no idea what is going on!!! I guess panel payday likes working for free on a random business they draw from a hat!! Of course not, panel payday and Accuquote are in business together and they are ripping people off!! Please post this complaint attached to Accuquote's reference and page there at the Revdex.com so others can see what they are doing!! What crooks!!

Initial Business Response / [redacted] (1000, 5, 2015/10/15) */ At AccuQuote, we take complaints from our clients very seriouslyServing these people with unmatched customer service is our top priorityWith that in mind, we looked into this matter immediately and thoroughly After our research, we found that the exam vendor we are instructed to use by the insurance carrier, [redacted] (exam vendor), incorrectly billed Mr [redacted] directly in error, and that this should never have happenedOn Thursday, October 8, our [redacted] Relationship Manager [redacted] assured us that Mr [redacted] will not receive any more bills, and that no further action is necessary from Mr [redacted] The problem occurred as a result of an error on the part of the medical facility where Mr [redacted] was examined As for Mr [redacted] ' second request, we are happy to assist if he would like to obtain written proof that the bill has been fully paid and that he was erroneously billedMr [redacted] can contact [redacted] at AccuQuote at [redacted] x [redacted] for this help

Initial Business Response / [redacted] (1000, 5, 2015/06/30) */ We at AccuQuote take customer service very seriouslyIt is a top priority for us to make sure both our customers and leads are served with the utmost careWe only contact those who have opted-in, and if someone at any point decides he or she doesn't want to be called or emailed, we certainly respect that and take action accordingly and immediately We have no record of [redacted] asking to be put on the Do Not Call list during her fifth call (as she indicates in the complaint)We do find, however, that [redacted] asked to be placed on that list on 6/23/Upon her request on that day, we put her on the list immediately [redacted] should no longer be called by AccuQuote Also, we've made sure ***'s email was suppressed (removed) from both our internal list and any of our partner listsShe should not be contacted by AccuQuote in any way from now onPlease note the email suppression process could take up to seven (7) business days

Sorry you feel the way you do. Our intention is never to harass anyone. What would be the point? We don’t get paid to harass people! We also DON’T just let phone ring twice (as you’re claiming) as that would be counter-productive and wouldn’t help us reach people. Again, a total waste of our time. Our goal is to reach people, not call them and hang up before they can pick up their phone! What would be the point of that? We do our best to try to contact people… and people these days can be tough to reach. So yes, we do try multiple times before giving up But since we don’t call anyone that hasn’t first consented to receive our calls, we feel that if we aren’t diligent in trying to reach them about their life insurance (something they indicated they wanted more information about), they might not ever get it… and if they end up dying without it, we would have dropped the ball by not at least trying diligently to reach them. Unlike other, less legitimate firms who spoof or hide who they are when they call you, we don’t do anything to block our caller ID, nor do we disguise it as we want our customers to know it’s us when we’re calling as they invited our call and until we discover otherwise, it’s our presumption that they WANT to hear from us. We also promptly remove anyone that requests to be removed from our calling list whenever they indicate that’s what they want. We make that very easy. EVERYTHING we do is 100% compliant with all applicable telemarketing laws. This is my company, and there are a lot of people’s jobs that depend on us doing things right, and following the law SO we are keenly aware of the laws, and follow them I apologize if you feel like you were harassed, as that is certainly never our intention. But until we have word that you don’t actually want to speak with us, especially after having invited us to call you, how would you expect us to know? If you don’t answer, our assumption is that you’re not home. How is that harassment? As for the single human being calling you, only one person at a time calls you If you need to speak with me personally, you can call the office, any time. I, obviously, can no longer call you as you’re on our DNC list! *** *** *** *** *** ***Founder/President/CEO Direct line: ***

Initial Business Response /* (1000, 5, 2015/04/17) */
One of our lead sources contacted Mr*** by telephone based on his requestDuring the call, the agent communicated and asked Mr*** for permission for automated telephone contact and from multiple providers and Mr
*** agreed to the requestIn reviewing the call, we understand he may have had some confusion knowing that he would be receiving calls from both mortgage and insurance agents about quotesWe have reviewed and discussed this with our lead source and are reinforcing our requirements to them that all agents must be abundantly clear with the client so that the client knows who will be calling them backWe appreciate the feedback and information from Mr***At AccuQuote, we address these situations very seriously and thoroughly and abide by all proper regulations to remain in compliance with them
Initial Consumer Rebuttal /* (3000, 7, 2015/04/21) */
(The consumer indicated he/she DID NOT accept the response from the business.)
AccuQuote's "Lead Source" cold-called me illegally in violation of the National Do-Not-Call Registry (DNCR), with no request from me to do soI agreed to receiving further calls so as to find out who was using the law-breaking "Lead Source" to receive sales leads
Since AccuQuote continues to use this "Lead Source", they are implicated in the illegal activity of disregarding the DNCR
I will continue to interact with any illegal "Lead Source" calls I receive with the goal of wasting as much time and resources of the companies using these companies to generate sales leadsI will also be spreading the word in all forums that this is why (some very angry) folks are still receiving unwanted calls after signing up for the DNCRI'll definitely include my experiences with any specific companies responsible, and how they respond to my complaints
Final Business Response /* (4000, 9, 2015/05/01) */
Mr*** noted in his Revdex.com reply that AccuQuote continues to use the lead source in questionThis is incorrectIn fact, we stopped working with this source immediately (April 14) upon learning of Mr***'s original complaint while doing our investigation into the facts and have not used them since
We require ALL of our lead sources to comply with all laws and regulationsFor those speaking with clients by telephone, we require that they have proper consent to call and make it abundantly clear that the client knows what the reason for the call was, who they are speaking with and exactly who will be calling them back if they provide consentWe appreciate the feedback and information from Mr***At AccuQuote, we address these situations very seriously and thoroughly and abide by all regulations to remain in compliance with them

On December 27, 2016, we received an online request for a life insurance quote with your name, email address and telephone number via our web site application formThis form requires
consent to *** language to allow for the ability to contact you using an automated dialing system and that we may leave automated voice messages if we do not reach youThis consent was agreed to in order to submit your contact information to us
The telephone number you provided in your complaint does not match the telephone number we received via the web site application formWe have attempted to dial the number that was provided via the online form
We received only one call from you on December 30, 2016, dialed from the number you provided in this complaint and was not the number we were callingDuring that call, you did not indicate your name or the telephone number we were calling to be removed from our calling list, but when our representative asked if we should remove the telephone number that you called in on, you replied, “Yes.” While the representative was searching for the telephone number in our system, you requested our physical address which she provided and you promptly hung upWe do not show the telephone number that you called us from in our system, so this number could not be removed from calling
Since the telephone number you provided in this complaint is one that we do not have on file, we have made no calls to that numberWe have been calling the number that was provided to us via our web site application form and because it has your name and email associated to it, we have added it to our Do Not Call list effective January 3,
We apologize for any confusion or inconvenience you may have experienced

This note is in response to complaint #*** from *** ***
face="Times New Roman" size="3">
At AccuQuote, we take complaints from consumers very seriouslyWe looked into this matter immediately and are communicating our findings and action
We did not find any information in our records for Mr*** or his email address providedThe complaint details indicated that the problem occurred in August We found that we did have a request on file for the phone number *** in which they had gone online in March to our website, completed a contact form and provided consent to call this number looking for a life insurance quoteWe had attempted to make contact in order to provide the information requested, however, not to the volume of calls per day Mr*** references and we did not show any information in our records that we were able to make voice contact or have a conversation with anyone directly
We have removed this phone number from future call attempts and trust this will bring closure to this issue
Tell us why here

Initial Business Response /* (1000, 5, 2015/05/07) */
At AccuQuote, we take situations and complaints like this very seriouslyTo that end, we investigated thoroughly Mr***'s claim and exhaustively researched this issue, since AccuQuote has never dealt with *** on any surveys
or other business of any kindWe contacted *** and they reviewed all communication with Mr*** that they had available to them*** did not see AccuQuote's name on any offers Mr*** receivedWe can say with absolute certainty that we have never participated in paid survey offers like the one Mr*** referencesWe've been told by *** that they'd be happy to work directly with Mr***, and if Mr*** would contact them and provide the emails or other information he received, they can help to resolve the situation
Initial Consumer Rebuttal /* (3000, 7, 2015/05/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
For one I have about surveys promising money of $and up! All you have to do is sign up at panel payday and you will see what's what! Who ever responded to the complaint is lying straight out! I tried for three weeks to get a response but was unable to even send a message because everytime you fill it out and go to submit it your told that there is some technical difficulties and that you need to find a different way to contact us!! Now how would I know how else to contact them unless they tell me!! That is how bad this response is! If Accuquote knows how to get a hold of someone at panel payday then they are in on it as well because I'll guarantee you that no customers going to contact them!!!! Accuquote must think people is awful stupid to believe that *** when they had to go the Revdex.com to get anyone at all!! I have the email of every promised payment! Even a couple promising payment!! What liars!!!! Saying get a hold of panel payday is like laughing and saying tough!
Final Business Response /* (4000, 9, 2015/05/13) */
As mentioned before, even though AccuQuote has never done business with *** or participated in any survey offers, we are committed to working towards a resolution of this issueWith that in mind, we'd ask Mr*** to contact *** directlySince it seems like he's had difficulty doing that thus far, please inform him to reach *** by email at ***@***.com or through their "Contact Us" form on ***'s websiteAlso, please have Mr*** attach and/or include any emails or post office mail communications that support his claim and complaint, as well as any emails or post office mail communications that show the AccuQuote nameWhen doing so, please have Mr*** also send this information to AccuQuote via email at ***@accuquote.com so that we may learn who is using our name in an unauthorized way and without our approval
Final Consumer Response /* (4200, 11, 2015/05/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is a dead issue, it's clear what the scam is here! Accuquote and panel payday are doing things this way because it works out great for them! Accuquote says it's panel payday but yet thru the contact us form or the address given in this leaves no way to contact panel payday which Accuquote knows this and that's why this works! Hopefully the Revdex.com will sound the alarm and try to prevent others from being scammed! That's what they did to me, both panel payday and Accuquote! Accuquote acts like they aren't involved but the survey link provided by panel payday takes you right to Accuquote's Web site!! So in all truthfulness accuquote is getting all kinds of benefits from survey takers who have no clue they are about to be scammed! Panel payday promised $to participate in the survey but yet this liar responding to this complaint says he has no idea what is going on!!! I guess panel payday likes working for free on a random business they draw from a hat!! Of course not, panel payday and Accuquote are in business together and they are ripping people off!! Please post this complaint attached to Accuquote's reference and page there at the Revdex.com so others can see what they are doing!! What crooks!!

Accuquote uses the "Foot in the door" technique where they give you a great quote over the phone Then they spent 2-months reviewing your medical records, and when they find a single value in a single blood test they find over some threshold, then they jack up the price Because it is 2-months later, you're in a tough spot when they call, you want insurance now and they're now your only option For me, they found a reading, (or so they told me), of an HDL cholesterol level of 4.9, where their threshold is This disqualified me for the best rating, and put me in a category that costs 20% more Interestingly, the web tells me HDL is the "good" cholesterol and higher is better, and the number is usually in the 40s No word yet from Accuquote about why I was disqualified for having too much good cholesterol

This note is in response to complaint *** from *** ***
"margin: 0in 0in 0pt 0.5in;"> At AccuQuote, we take complaints from consumers very seriouslyWe looked into this matter immediately and are communicating our findings and action
We found that we did have a request on file for the phone number *** for a *** ***, in which they had gone online in May to our website, completed a contact form and provided consent to call this number looking for a life insurance quoteWe had attempted to make contact in order to provide the information requestedWe do not show any notes in our records that we were able to make voice contact or have a conversation with anyone directly
We have removed this phone number from future call attempts and trust this will bring closure to this issue

Initial Business Response /* (1000, 5, 2015/10/15) */
At AccuQuote, we take complaints from our clients very seriouslyServing these people with unmatched customer service is our top priorityWith that in mind, we looked into this matter immediately and thoroughly
After our research, we
found that the exam vendor we are instructed to use by the insurance carrier, *** (exam vendor), incorrectly billed Mr*** directly in error, and that this should never have happenedOn Thursday, October 8, our *** Relationship Manager *** assured us that Mr*** will not receive any more bills, and that no further action is necessary from Mr***The problem occurred as a result of an error on the part of the medical facility where Mr*** was examined
As for Mr***' second request, we are happy to assist if he would like to obtain written proof that the bill has been fully paid and that he was erroneously billedMr*** can contact *** at AccuQuote at *** x*** for this help

This note is in response to complaint #[redacted] from [redacted]   At AccuQuote, we take complaints from consumers very seriously. We looked into this matter immediately and are communicating our findings and action.   We did not find any information in our records for Mr....

[redacted] or his email address provided. The complaint details indicated that the problem occurred in August 2015. We found that we did have a request on file for the phone number [redacted] in which they had gone online in March 2016 to our website, completed a contact form and provided consent to call this number looking for a life insurance quote. We had attempted to make contact in order to provide the information requested, however, not to the volume of calls per day Mr. [redacted] references and we did not show any information in our records that we were able to make voice contact or have a conversation with anyone directly. We have removed this phone number from future call attempts and trust this will bring closure to this issue.   Tell us why here...

Sorry you feel the way you do.  
 
Our intention is never to harass anyone.   What would be the point?   We don’t get paid to harass people!  
 
We also DON’T just let phone ring twice (as you’re claiming) as that would be counter-productive and wouldn’t help us reach people.  Again, a total waste of our time.   Our goal is to reach people, not call them and hang up before they can pick up their phone!   What would be the point of that?
 
We do our best to try to contact people… and people these days can be tough to reach.  So yes, we do try multiple times before giving up.  But since we don’t call anyone that hasn’t first consented to receive our calls, we feel that if we aren’t diligent in trying to reach them about their life insurance (something they indicated they wanted more information about), they might not ever get it… and if they end up dying without it, we would have dropped the ball by not at least trying diligently to reach them.   
 
Unlike other, less legitimate firms who spoof or hide who they are when they call you, we don’t do anything to block our caller ID, nor do we disguise it as we want our customers to know it’s us when we’re calling as they invited our call and until we discover otherwise, it’s our presumption that they WANT to hear from us.  
 
We also promptly remove anyone that requests to be removed from our calling list whenever they indicate that’s what they want.   We make that very easy.
 
EVERYTHING we do is 100% compliant with all applicable telemarketing laws.   This is my company, and there are a lot of people’s jobs that depend on us doing things right, and following the law.   SO we are keenly aware of the laws, and follow them.
 
I apologize if you feel like you were harassed, as that is certainly never our intention.  But until we have word that you don’t actually want to speak with us, especially after having invited us to call you, how would you expect us to know?   If you don’t answer, our assumption is that you’re not home.   How is that harassment?  
 
As for the single human being calling you, only one person at a time calls you.
 
If you need to speak with me personally, you can call the office, any time.   I, obviously, can no longer call you as you’re on our DNC list! 
 
[redacted]
Founder/President/CEO
 Direct line: [redacted]

On December 27, 2016, we received an online request for a life insurance quote with your name, email address and telephone number via our web site application form. This form requires consent to [redacted] language to allow for the ability to contact you using an automated dialing system and that we may...

leave automated voice messages if we do not reach you. This consent was agreed to in order to submit your contact information to us.   The telephone number you provided in your complaint does not match the telephone number we received via the web site application form. We have attempted to dial the number that was provided via the online form.   We received only one call from you on December 30, 2016, dialed from the number you provided in this complaint and was not the number we were calling. During that call, you did not indicate your name or the telephone number we were calling to be removed from our calling list, but when our representative asked if we should remove the telephone number that you called in on, you replied, “Yes.” While the representative was searching for the telephone number in our system, you requested our physical address which she provided and you promptly hung up. We do not show the telephone number that you called us from in our system, so this number could not be removed from calling.     Since the telephone number you provided in this complaint is one that we do not have on file, we have made no calls to that number. We have been calling the number that was provided to us via our web site application form and because it has your name and email associated to it, we have added it to our Do Not Call list effective January 3, 2017. We apologize for any confusion or inconvenience you may have experienced.

Initial Business Response /* (1000, 5, 2015/05/07) */
At AccuQuote, we take situations and complaints like this very seriously. To that end, we investigated thoroughly Mr. [redacted]'s claim and exhaustively researched this issue, since AccuQuote has never dealt with [redacted] on any surveys or...

other business of any kind. We contacted [redacted] and they reviewed all communication with Mr. [redacted] that they had available to them. [redacted] did not see AccuQuote's name on any offers Mr. [redacted] received. We can say with absolute certainty that we have never participated in paid survey offers like the one Mr. [redacted] references. We've been told by [redacted] that they'd be happy to work directly with Mr. [redacted], and if Mr. [redacted] would contact them and provide the emails or other information he received, they can help to resolve the situation.
Initial Consumer Rebuttal /* (3000, 7, 2015/05/08) */
(The consumer indicated he/she DID NOT accept the response from the business.)
For one I have about 75 surveys promising money of $25 and up! All you have to do is sign up at panel payday and you will see what's what! Who ever responded to the complaint is lying straight out! I tried for three weeks to get a response but was unable to even send a message because everytime you fill it out and go to submit it your told that there is some technical difficulties and that you need to find a different way to contact us!! Now how would I know how else to contact them unless they tell me!! That is how bad this response is! If Accuquote knows how to get a hold of someone at panel payday then they are in on it as well because I'll guarantee you that no customers going to contact them!!!! Accuquote must think people is awful stupid to believe that [redacted] when they had to go the Revdex.com to get anyone at all!! I have the email of every promised payment! Even a couple promising payment!! What liars!!!! Saying get a hold of panel payday is like laughing and saying tough!
Final Business Response /* (4000, 9, 2015/05/13) */
As mentioned before, even though AccuQuote has never done business with [redacted] or participated in any survey offers, we are committed to working towards a resolution of this issue. With that in mind, we'd ask Mr. [redacted] to contact [redacted] directly. Since it seems like he's had difficulty doing that thus far, please inform him to reach [redacted] by email at [redacted].com or through their "Contact Us" form on [redacted]'s website. Also, please have Mr. [redacted] attach and/or include any emails or post office mail communications that support his claim and complaint, as well as any emails or post office mail communications that show the AccuQuote name. When doing so, please have Mr. [redacted] also send this information to AccuQuote via email at [redacted]@accuquote.com so that we may learn who is using our name in an unauthorized way and without our approval.
Final Consumer Response /* (4200, 11, 2015/05/14) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is a dead issue, it's clear what the scam is here! Accuquote and panel payday are doing things this way because it works out great for them! Accuquote says it's panel payday but yet thru the contact us form or the address given in this leaves no way to contact panel payday which Accuquote knows this and that's why this works! Hopefully the Revdex.com will sound the alarm and try to prevent others from being scammed! That's what they did to me, both panel payday and Accuquote! Accuquote acts like they aren't involved but the survey link provided by panel payday takes you right to Accuquote's Web site!! So in all truthfulness accuquote is getting all kinds of benefits from survey takers who have no clue they are about to be scammed! Panel payday promised $150 to participate in the survey but yet this liar responding to this complaint says he has no idea what is going on!!! I guess panel payday likes working for free on a random business they draw from a hat!! Of course not, panel payday and Accuquote are in business together and they are ripping people off!! Please post this complaint attached to Accuquote's reference and page there at the Revdex.com so others can see what they are doing!! What crooks!!

This company employs deceptive business practices offering "free life insurance quotes" over the internet. However, after viewing the alleged "free life insurance quote", be prepared to for their sales bombardment campaign which starts from 8:00 am to 9:00 pm
most days and, at times, earlier and later. Today, I received 5 calls and it's only 1:00 pm!
The last one was the first and only message ever left on my answering machine. It is a HOME number and thankfully, they are not haranguing me at work. I work for an insurance agency and we do NOT employ these tactics. The sales rep was RUDE to the point of not return. I would NOT recommend this company to anyone.

Initial Business Response /* (1000, 5, 2015/06/30) */
We at AccuQuote take customer service very seriously. It is a top priority for us to make sure both our customers and leads are served with the utmost care. We only contact those who have opted-in, and if someone at any point decides he...

or she doesn't want to be called or emailed, we certainly respect that and take action accordingly and immediately.
We have no record of [redacted] asking to be put on the Do Not Call list during her fifth call (as she indicates in the complaint). We do find, however, that [redacted] asked to be placed on that list on 6/23/15. Upon her request on that day, we put her on the list immediately. [redacted] should no longer be called by AccuQuote.
Also, we've made sure [redacted]'s email was suppressed (removed) from both our internal list and any of our partner lists. She should not be contacted by AccuQuote in any way from now on. Please note the email suppression process could take up to seven (7) business days.