Acro Income Tax & Bookeeping

I am rejecting this response because:
Mr Krupa has not responded back to me with regards to fixing this issueIssue still remains unresolved
Regards,

We received your letter dated Friday, August on Monday, August With regards to the per-packaged waterfall kit- we shipped this waterfall to *** *** on August *** from *** *** said he called and left *** a message on that dateDuring the busy months there are
periods when products are out of stockWhile we know this is unsatisfactory to the end user, being a seasonal business this is an issue that will constantly ariseThis issue was resolve once shippedAny issues or requests *** has on shipping/etcshould be made to *** *** the company he purchased the waterfall fromThank you and have a great day

My name is *** ***, VP of Cambridge Pavers, IncEfflorescence is explained clearly in the warranty of our brochure, on our website and is experienced with all cement based productsHere is exactly what it says: NOTE: Efflorescence, a whitish powder-like deposit that sometimes
appears on concrete products, in no way affects the structural integrity of the pavingstones or wallstones and will wash and wear off over timeThe use of concrete setting beds may also increase the possible occurrence of efflorescenceBecause this is a natural occurrence, Cambridge Pavers, Incaccepts no responsibility or liability for this conditionCambridge Pavingstones are made from natural, environmentally-friendly material, and therefore, variations in color may occurThere is also a photograph in our brochure that shows the powder like substance *** is describing labeled as efflorescence right above this wording in our warrantyEfflorescence is also described clearly in the frequently asked questions section found in the homeowner area on our website here *** *** may not have cleaned the pavers properly (most homeowners higher professionals to clean)The good news is Efflorescence will in fact go away by itself in time should *** not want to try to clean again or have a contractor cleanBest Regards, *** *** Cambridge Pavers, Inc