Advance Cooling Reviews (33)
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Advance Cooling Rating
Address: PO Box 762286, San Antonio, Texas, United States, 78245-7286
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Corey, Matt, David and Charles were Fantastic! My house was a very difficult job They were very fair on their pricing, courteous, respectful and clean They FAR exceeded all of my expectations, I could not ask for anything more I have already recommended them to several friends thinking about replacing their AC's this year!
Outstanding HVAC companyWe had purchased a system from them years agoWe selected them because they provided a thorough and well explained proposalNo gimmicky sales pitch, straight forwardSystem was professionally installed in a timely and punctual manner Recently has a small problem with a float switchTheir technician, Jason D arrived and quickly diagnosed and resolved the problemHe was professional, friendly, knowledgable, and thorough Their office manager, Kim, is equally professional, courteous, and concerned that clients receive the best customer serviceA goal she has always achieved for us from initial installation, regular maintenance, and the very rare need for a service call Highly recommend One Hour Airconditioning of West Pasco for all your HVAC needs
One Hour solved my problem
Very Professional, prompt service Actually can find a problem and then fix it
I was very satisfied with the service I received from OneHour serviceSalesman and installers were super professional
Just want to say what GREAT service I received from ONe HOur Ac and especially Kevin the tech He did a fine job!
One Hour Air replaced my AC last year and have been back for re-checksThis is a very nice company to deal with; they are concerned and responsive, prompt and informativeTechs are respectful and knowledgeable (and they even put on little booties before they come into your house!) Highly recommend
Kevin came and examined the unit to diagnose the problemHe determined that the unit's evaporator cil was damaged and required replacement I agreed to the repairs nd it was performed Wednesday, 4/with the assistance of Cooper They were efficient and professional, they were careful and performed the repairs on schedule Thank you for your professionalism and courteous attitude
Talked with Ed on the phone initiallyKevin and Matt were on the service callThey showed up on time and were very thorough with their inspectionAll questions and concerns were answered in a pleasant and articulate mannerMy entire system needed to be replacedCorey (the GM) took time to explain all my options in a friendly, non-patronizing mannerThey replaced my entire system the next dayThe install looks great, very clean and orderlyGreat customer service with positive attitudes, great presence
I was very pleased with the tech that you sent out which was Kevin because he listened well, fixed exactly what needed fixingI was very comfortable with his work and advice about maintaining my systemThe listening is really critical
Our first contact with One Hour Air West Pasco was in June Our A/C needed to be replaced and we were unsure as to whom we should contact as we are aware that there are many disreputable A/C companies in business We called them fully expecting to contact several other companies for estimates but after meeting with the One Hour Air tech, we were so impressed that we decided to look no further On the spot, we contracted with them to do the work Three years later we see that our first impression continues to be spot on and we could not be happier
This company is exceptionally reputable, reliable and always willing to go the extra mile to make sure that its customers are 100% satisfied Ed, whom we believe to be the owner, does not stop being the consummate professional after the sale and is always available to make sure every job is done correctly, which they are Kim, who is the primary contact upon calling their office and obviously the pulse of the organization, is always so upbeat, helpful and friendly that it makes one feel *almost* glad that they have a heating/cooling problem! And although each and every One Hour Air employee we've had come out to our home for maintenance has been impressive and has done an excellent job, the technician we had out today (8/26/16), Jeremy ***, stands out far ahead of the rest
As a retired Human Resources Manager, I believe I have the qualifications and experience to judge a person's character by observing their job performance and professionalism Jeremy *** is a polite, professional young man who has a very pleasant demeanor and I'm pleased to say that he has one of the strongest work ethics I've had the pleasure of observing This young man did not let a difficult diagnostic process in the blazing heat of summer deter him from giving his all to find the problem and fix it He is a true credit to an already great company and we greatly appreciate his, Ed's and Kim's efforts to make sure we are completely satisfied We would not hesitate to recommend this company to everyone we know
Excellent experienceLisa was very friendly and helpfulCooper was A+He was very informative and friendly with a good personality
I was very satisfied with One hour A/C and Billy B the tech that serviced my hone
He was friendly, professional and experienced
Responded as quickly as possible for our A/C leakSpent 3hrs working hard to repair drain linecame up with temporary solution until actual repair could be completedhad another tech out ASAP (based on both our schedules)Excellent job & excellent service to ensure we had cool air in between the visits
Excellent Service, excellent staff, Been with One Hour Air for over years and have had the best service from them, in fact better than from any other Air Conditioner service company
Quality service from start to finish
Conner L(Technician) was very patient in explaining what was going on with my ac unit and was able to fix it and getting running againConner was the epitome of customer service
I would like to say after dealing with another A/C company for almost year we are so thankful we found One Hour Air Conditioning and Heating We asked for a second opinion and they were extremely thorough, more so than the original company They were able to locate the problem and fix it We can't say enough about the company starting with Lisa in the office to Kevin and Jeremy our technicians If you are looking for a professional, friendly and educational A/C company this is it They even saved us money!
We had a new AC unit installed by One Hour Air a few years ago and can't say enough great things about them. They are always professional, courteous and super-friendly. They make you feel like family! Best of all, our electric bill is down by about 1/3! I would recommend them to my family and friends without hesitation!
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I was very satisfied with the service I received from OneHour service. Salesman and installers were super professional.