Advanced Implant & Cosmetic Dental P.C.

to whom it may concern: the patient came to us in 2013 for invisalign. as per her contract the invisalign was started and completed with satisfaction. the patient then did not call or show up...

for any visits until 2015 for check up cleaning. check up was done with two sections of deep scaling but never showed up for the second two sections of the deep cleaning. she came in again in nov 2015 for a emergency complaining of pain on 19 20. she was quoted the co payments for her root canals and crowns as per her insurance. she said she will comeback to do the work but never showed up. we received the letter from Revdex.com and now we are responding. at this point there is no refunds due the patient has completed all the invisalign trays and the contract has been satisfied. we are happy to transfer her case to another dentist, but in order to transfer her case her new dentist will have to call invisalign and request for that to happen. we are glad to sign any release should invisalign require it. please don't hesitate to write or call should you need anything further.