Advantage Sales & Marketing

Prices and service are always top notch Some of the parks they sell tickets for should take lessons from Undercover Tourist

Very good experience, excellent prices, fast delivery, I will buy always in this site!

We bought tickets to universal from them and they were no good they held us at the gate for an hr Come to find out the numbers on our tickets were already used a few weeks before and were identical to ours We did finally get in after they reissued us new tickets But This was very sloppy and unprofessional and wasted our valuable vacation time not to mention inbarassing to be treated as if we were passing off fake tickets Negative you bet

I have used Undercover Tourist now for the Second Time. The first time I bought Disneyworld Tickets in Orlando, They came on time, they were correct, and I had absolutely no problems using them at all. I also used them to rent a car from Alamo on the same trip and saved about 50%. This second time I ordered Flex tickets to Universal Orlando, SeaWorld, and Wet n Wild. They were delivered as promised and are correct. I also rented a car from Alamo through them again at a deep discount. On a side note they have a crowd calendar on their website that I found interesting, not sure how accurate it is but it is a starting point at least. All in all they are the best way to buy your tickets and to rent cars in Orlando. .I have used them twice and I will continue to use them in the future.

DON’T ORDER TICKETS FROM THS COMPANY, FOR SEVERAL REASONS!!! I cannot begin to explain how disappointed I was with my experience with Undercover Tourist. I ordered my tickets to Disney World at 1:30 CST on Thursday, 02/12/15 at 1:26 PM, and I only ordered them from Undercover Tourist because they advertise on their website “E-Ticket Delivery”, it also states “Please allow at least 72 hours for processing before arrival.” Had the site not stated 72 hours, I would have just bought them from the ticket stand at Disney! With 72 hours, that would put my delivery NO LATER than 1:26 PM on Sunday, 02/15/15. I even called after I placed my order and the girl said you should receive them within 24 hours, everyone usually gets them within 24 hours, and I thought well that’s great, cause we are arriving in Disney on Sunday 02/15/15, and I would love to have the whole day at the park, but if it takes the 72 hours, then I should be in the park by 1:30 that day. Well, 24 hours passed by and no tickets, so I called Undercover Tourist again, and she said don’t worry they will come in, they are “Processing”. So at 48 hours I called again and she said that no one has ever had a problem with this before they should arrive overnight and be in my email the next morning. So, I figured If no one had a problem before that it should be ok. So I wake up the next morning and still NO TICKETS! I called and she said wait until 1:30 CST (which would be the 72 hours) before they could do anything. So I waited until 1:30 CST as she told me to do and still not tickets, I call again and she says that they will be available at Will Call on Monday. I explained the only reason I bought these was the 72 hour E-Ticket or I would have bought them at Disney in person. There was nothing she could do she said the office was closed (I had called their emergency after hours number), my boyfriend spoke to her as well and we got nowhere. So now we have 3 kids who are at Disney World but can’t go in, truly a nightmare! She called me back and said they would refund our card on Monday morning for the ticket amount and that we could just go to the parks and buy the tickets. She said it would take 3-5 days for the refund to go thru. Now, who has an extra $2000 just laying around to fork out for more tickets. I basically called them thieves, my hands were tied and at this point everyone including the kids are very upset! I spoke to the Customer Service Agent at the Disney hotel we were staying in and she said she had heard so many bad things about Undercover Tourist and that many guests had problems with them. She said Disney could not help me since the tickets were bought thru Undercover Tourist. At around 6:00 CST the tickets showed up in my email, and we went to the parks. Prob around the 3rd day we went to the front desk to link my boyfriends band to our charging account, after a few minutes of the agent looking thru the computer she asked if we had any problems getting into the parks, I guess the tickets didn’t seem legit, she told us not to mess with anything if we hadn’t had any problems cause something wasn’t right. So I just have to wonder what kind of scam this company is running! Beware and don’t buy your tickets from them no matter how many good reviews you have read, don’t let this ruin your trip!!

I purchased 2 day Universal Studio tickets last minute and knew there would be no way they would arrive in time for our trip. I had them held at their location which is very conveniently located to Universal Studios.
The gentleman found my order right away and after verifying who I was, glad to see they do that, we were on our way.
The discount you receive is nice and I'd use Undercover Tourist again in a heartbeat, in fact we are when we had to Orlando in January!

Very good experience, excellent prices, fast delivery, I will buy always in this site!.

Prices and service are always top notch. Some of the parks they sell tickets for should take lessons from Undercover Tourist.

We bought 4 tickets to universal from them and they were no good they held us at the gate for an hr . Come to find out the numbers on our tickets were already used a few weeks before and were identical to ours . We did finally get in after they reissued us new tickets . But . This was very sloppy and unprofessional and wasted our valuable vacation time not to mention inbarassing to be treated as if we were passing off fake tickets . Negative you bet.

I have used Undercover Tourist now for the Second Time. The first time I bought Disneyworld Tickets in Orlando, They came on time, they were correct, and I had absolutely no problems using them at all. I also used them to rent a car from Alamo on the same trip and saved about 50%.

This second time I ordered Flex tickets to Universal Orlando, SeaWorld, and Wet n Wild. They were delivered as promised and are correct. I also rented a car from Alamo through them again at a deep discount.

On a side note they have a crowd calendar on their website that I found interesting, not sure how accurate it is but it is a starting point at least.

All in all they are the best way to buy your tickets and to rent cars in Orlando. .I have used them twice and I will continue to use them in the future.