Adventure Chrysler Jeep Dodge

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
I want out of this lease. I have had nothing but problems with this car. [redacted]

WE have a call out to the customer and are waiting for a callback. The response below came (additionally) via email to ** at Revdex.com on 05/30/2017. Hi [redacted]I responded via the message center on this complaint but have further information.The service manager has now left 3 messages for...

the customer with no repsonse.  We  apologize the customer was not happy. We can not take further action without speaking to consumer.  Therefore, we have no additional information.Thanks

This response was received via email by ** at Revdex.com.Hi [redacted]We have inspected the [redacted] vehicle and we were unable to duplicate the issue of the liftgate going up on its own.  We have contacted FCA and they are sending a representative from corporate out to look at the...

vehicle.  We do not know yet when they will be here but we are monitoring the situation...Thank you.

Mr [redacted] has had multiple converstaions with this customer.  He and Mr [redacted] are currently talking to resolve his issues.  This customer has splattered negative social media and part of the agreement with the customer is that he remove it and Mr [redacted] will work further with him on...

his issues.  Thanks.