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Aftermath Services

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Aftermath Services Reviews (56)

Our experience with the crew from Aftermath was exceptional, they were professional and courteousI would recomend them in the future

Honest, professional, unbelievable hard working, caring, sensitiveThis company is wonderfulWe needed a clean up from a hoarder situation with too many cats

The employees at aftermath were exceptional to deal with from the original set up to actual cleaning to follow upThey were very professional, thorough and quick to follow up and sensitive especially due to the devastating event that we were dealing withI would highly recommend them for any tough clean up situationThank you, [redacted]

Aftermath Services was retained to clean up from a death that occurred in our propertyNever having dealt with such a situation, we didn't know who to turn toWe were refered to Aftermath Services and had them go to property and report to usWe found Aftermath Services to be very professional and communicated effectively and answered all our questionsWe engaged Aftermath Services and were very pleased with the resultsWe highly recommend Aftermath Services to folks that find themselves in need of such services

Marcelo, Flavio & Cody made a tragic situation more bearableThe care and compassion that they provided while they were handling all my belongings helped me beyond my imaginationTheir compassion took the sting away as I saw years of my life being discarded bag-by-bag and box-by-boxWords can't express how much their gentleness meant to meWhat belongings that could be saved were cleaned with such careI am so fortunate that I made that callThank you from the bottom of my heart, Cherry H [redacted]

this is the worst business I have dealt with in all my years!! they overcharged by more than $7,000.00! a $job AT MOST was billed over $8.000.00!!! part of their job was to clean up blood from a deceased body5Xareablood was found on cabinet doors and on the deceased office chair AFTER THEY LEFT! cabinets were wood and chair was leather/ metalsurfaces were cleanable! pics available! they did NOT do the job they were supposed to, were unprofessional, and scammers! they were ripping off me and the ins coi called to log a complaint, never heard back from them

Did not even get past the phone call requesting an estimate I wanted to have my mom's house disinfected because she contracted MRSA and C Diff and it was suggested we have the house professionally cleaned before she came home Aftermath refused to even come out unless we threw out all her items that were porous, like bed, sofa, chairs, carpeting, etc REALLY? What's left to clean if we do that! Other companies will use a "bomb" or "fogger" to get into these materials AND yet we have also been told by MEDICAL professionals that simple bleach and soap and hot water will do the trick and "professional" cleaning isn't even necessary! What a joke this place is! I guess unless you kill yourself, they don't want the job! Don't waste your time even calling them

My experience with Aftermath Services was really excellentThey are the most reasonable of all companies from which we got quotesThe crew was right on time, they were very professional, they were sensitive that I had been threw a bad experience with our tenant (who tragically took his own life in our townhouse), they were very thorough and they were as discreet as anyone can be under the circumstances with nosy neighbors clamoring aroundA business is only as good as its employees, and this company has hired the best of the best

It is hard enough to lose some one you love dearly, but it is especially hard when you have to deal with a death that was unexpected and require services that are beyond your scope of ability Recently, I lost my uncle and the circumstances were discerning My family found themselves in a situation that required the expertise of someone else to deal with effects that were not able to be handled privately We found ourselves needing outside services From the moment I called Aftermath until the conclusion of their services, I felt at ease.Justin, Eric and Amanda were amazing they were compassionate, understanding and very helpful in explaining what they do and what serviced would best suit my need to address our situationI felt apprehensive and nervous but they made feel at ease and put my fears to rest they were not just about the business at hand as much as they were about making sure I understood my needs and I was capable of making a sound decision They went above and beyond to assure the serviced provided were appropriate I cannot thank them enough I would definitely use this service again and would recommend it to anyone who needs what they provide I should say this is the second time we have had to use them and both instances were equally as satisfying for lack of better words Thank you Justin, Eric and Amanda, you are truly amazing

The Aftermath team provided exceptional service to me through what was a difficult situation with which I was not prepared to handleI was uncomfortable even entering the building in which the event occurred and his team sensed my discomfort and put me at easeThey handled both my distress and the clean up process with the utmost professionalismThey are exceedingly experienced in managing all facets of their business which includes timely arrival, description of the process, customer uneasiness, the actual clean-up, and administrative out processingI'm grateful to Aftermath for helping me through this stressful time and am better prepared to move forward as a result of their efforts

The Aftermath team, from start to finish, was professional, helpful and courteous There was never a "hard sell", which was prevalent with other companies I spoke to Greg answered my questions and walked me through the process and followed up When Kristen, Kelsey, Carlos and Anthony arrived, they went to work and included me when necessary They work well as a team Thank you for making a difficult situation easier

Aftermath was so impressiveHelpful, caring staffQuick responses and turn around timeI would recommend to anyone

Marcelo *** is helpful, and positive professionalI did not know what to expect in a tragic situation as I did, and he was prompt, and stuck around for any questions that I hadHe made himself available via text, and just really went above any expectations I hadI would recommend him and his services to anyone I knowI hope the best for him and his family, they are absolutely excellent business people

After the tragic death of my brother-in-law, we received the name of this company "Aftermath" from the funeral homeWe needed help to clean up the house because my brother-in-law, who had fallen and received a head injury, walked around the house and got blood everywhereit was far too much for us to handle on our ownMy husband contacted the company and made arrangements for them to come out to the houseThey came out the very next day and took pictures and measurements and cleaned up in the kitchen so we could at least move around a little without walking through all the messThey work with homeowners insurance with was a huge reliefIt took them days since it was a huge mess, but they removed all contaminated items, but were able to clean and salvage some items they we really didn't want to part withThey also sanitized all surfaces that were contaminated with blood They were very considerate of our household items and did not discard items without checking with me firstI do not know how we would have gotten through this without their helpAny family that suffers from this kind of tragedy, I highly recommend this company! It really took some of the burden off of us at a time that we suffered the loss of some one we loved

After not hearing from my ailing(cancer victim) brother for several days, I decided to go to his home and check up on himLetting myself into his home and finding him on the floor deceased, I was in a bit of a shock mode to say the leastIt was apparent that he had be there for more than a dayI notified the authorities and asked for a business that would address the cleof the siteThey provided the number of Aftermath Services to meI contacted Aftermath and dealt with Kathie ***(a representative)She sent out Jon and Bruce to my brother's home to survey the situation and clean the siteThey did a wonderful jobVery professional and completeIn the days that followed I had a few more contacts with Kathie for followup business concerning the insurance participation and the likeAftermath was great!
I would highly suggest that anyone having a situation like this to contact Aftermath ServicesSincerely,
David *

This company preys on people at their weakest moments They want at least times the national average to clean up and even worse their eimployee's stole from me It took me over a month to get a check for the items stolen They take pictures and they knew the items that were missing One large ticket item was not even in the space they cleaned so they went through my homeI was already traumatized by the event and they made it worse Now they are asking for an unrealistic amount of money from my insurance company Stay AWAY FROM THIS COMPANY

7/21/Fri 1:PM> ***: Client explain that there is no power to the hallways upstairs, a diagnostic need to perform, which Mr*** approved I found that wires inside the wall are damaged, a home run will have to be running from panel in the attic,> 7/24/Mon 2:PM> ***:client call and cancel because the home owner of the property call their own contractors and they found where the wires were damaged. At this point we found out the ***'s were not the homeownersOn time electric it's not responsible for existing electrical system > 7/25/TUE 11:AM> ***: *** *** (wife) called to complain about the charge on her credit card. At this time we found out they were not the homeowner and the husband gave our electrician the approval to do a diagnostic service for $475. The husband also agreed for us to do the quoted workThe landlord was informed of the problem and requested the tenants to cancel the future workThe wife continues to state they were not aware of the $fee but our electrician got approval for the work completed and also got approval to charge the $fee. Our Business Manager contacted Mrs*** *** and informed her as a courtesy we will give her credit for $416 if she refuses to pay her bill and she agreed to only pay our service fee of $59. We credit her credit card for $on 7/25/and emailed her a copy of receipt. Our electrician spent hours at this home to perform the Diagnostic Service which allowed the Landlord to pass our findings to her contractor to fix the problem

I cannot say enough good things about AftermathTwo days before Christmas my brother shot himself with a shotgunI called Aftermath for a clean up
From the very first person I talked to on the phone, who set me up with a coordinator in my area, to the ground crew who did the work, and finally the person who was in charge of the account invoice, every person was respectful, caring and ready to help me in anyway possible
The work that was done was outstanding and even though the crew new they would charge by man hours, they worked steady and always careful not to do anything against my wishes
The business office made sure my home owners insurance was kept well informed
I hope no one ever has to experience what our family experienced, but if you do, you can trust Aftermath and all their employees to the best job possible
I cannot thank Aftermath enough

It's hard to know what you need until you absolutely need itWhen my father passed away, Aftermath provided excellent, compassionate and worry free services from the first call to account services down to the day to day interactions with the clean up crew They did everything possible to prevent additional stress in a time of grieving through compassoinate problem solving strategies and business practices

Aftermath Services provided an expedited clean up with caring and professional technicians From initial overview to final completion, the technicians answered all my questions, informed me of every step of the process and were ready to start work the day of arrival Then to add to the compassionate service, the client service representative was just as caring, understanding, and informative of what steps to take next This company made an extremely hard situation a lot easier to handle

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Address: 1725 Oates Dr, Mesquite, Texas, United States, 75150-1351

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