Ag Partners

Customer was contacted and she brought her vehicle in on Saturday 10/** and we simply inflated her tires to the proper thresholds at no cost to to the consumer

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID#[redacted], and have determined that my complaint has NOT been resolved becauseWell Mr. Fred GM, 1st off you have no clue what you're speaking about- there were never any rebates involved- the car was on sale for a price, rebates had nothing to do with it- read your own [redacted] add-[redacted] the problem which you would understand if you actually read the complaint, was simply that you advertise a car for a price, then claim the car is on your lot ready for purchase, then upon arriving at your lot tell me the car is not there and you dont have any car for that price in your inventory-- which by the way- DODGE confirmed that you do in fact have the exact car in your inventory- so stop playing bait and switch [redacted]. 3rd- I did not give your salesman my name when I asked about said vehicle so you have no idea who I am, and cannot make statement otherwise. [redacted]- Stop being [redacted] and remove that car and the ad from your website, or provide the car on the dealer lot for purchase..[redacted]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]
[redacted]

[redacted] G.M UNFORTUNATELY HE DID NOT QUALIFY FOR THE REBATE IN THE ADS SO HE IS UNHAPPY HE STILL WANT THE CAR BUT HE DOES NOT&n**p;QUALIFY FOR THE PRICE .THATS WHY HE IS UPSET ...[redacted] GM.

She gave full permission for that car to be driven on and off highways to get the problem fixed and it says it right on her receipt that she gave full permission to do so unfortunately we cannot find that the car is doing the things she saying that the car is doing she says the key fob is not...

Detective working on her car we cannot duplicate the problem whatsoever and we worked on this car for 5 days so if she thinks we're afraid she can service the car at another dealership.. and I have copies of the signed work order her giving us full permission. And she was told this when she came to pick up the car again that we can't find any problem with the car. No charges were given to the customer whatsoever.

HI THIS IS MR H[redacted] G.M THE MATS JUST CAME THERE R IN MY PARTS ROOM IF U WOULD LIKE TO PICK THEM UP SAT FROM 10 TO 4 COME TO THE SHOWROOM ASK FOR MR HOYT I WILL GET THEM FOR U ....THANK YOU  ###-###-####...EXT [redacted]...

FRED H[redacted] G.M WE HAVE NO BAIT AND SWITCH HERE AND WE DO HAVE MORALS HAVE A NICE DAY ....!!!!!

The consumer stated in the complaint did bring her car here for service. She stated that another dealer told her she needed brakes on the front and the rear of her car. Her car was purchased from us and went through a certified Chrysler inspection when it had 32996 miles on it. The customer was...

concerned that she needed brakes which she did not, she had over half the pad material left on the front brakes and just under half the material left on the rear, which both passed Chrysler certification and NYS inspection requirements as well. As a good will gesture since she purchased the car from us and even though she put over 3000 miles on it we installed rear brake pads for her at no cost to her. This car was safe when brought to us and is still safe when we returned it to her, and in my professional opinion I feel somebody was just trying to sell her unnecessary work, making her claim to the Revdex.com false and unjust.Thomas H[redacted], Service Director

Revdex.com:
I have reviewed the response made by the business...

in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]
 They are blatantly lying, I have a witness and documents so let them sue me for liable.  My defense is the truth.  That must be their standard response to complaints.  I urge buyers to stay away, especially if you are going out of your way.  Typically "get them in the showroom at any cost", especially cost to you, "then bait and switch tactic" that is standard practice in the used car industry.  Why would I drive all the way down to Long Island from new Jersey for the same price I could get in New Jersey, or for a new car for that matter --- I drove there  for a promised sale price and was  prepared to pay the price. I have the ad.  Not worth my time to upload, but I have it.  It doesn't matter because they are saying I rejected a lower price, when I was prepared to pay cash for the advertised price immediately and not drive back in 3 hr traffic I.  why would  I reject a price willing and ready to pay.  I rejected their added price of 4,900 for cash instead of finance.  BECAUSE THE DEALERSHIP MAKES MONEY OFF THE LOAN [redacted] SO TAKING THEIR MONEY UPFRONT.  THEY JUST WEREN'T PREPARED FOR US TO PAY CASH  Yes we negotiated several points, cash on hand discount, or throw in the cost of tow to jersey, or a trade in, etc until they said the advertised price is firm.  THEN THEY ADDED the 4,900. Their phone woman MICHELE hounding me with constant phone calls and emails should have been my first warning and it was, but they assured me on the price, we agreed on the price, I made an appointment a week in advance but when it came time to pay then they added 4,900 FOR CASH INSTEAD OF FINANCE SWITCH!!.    
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

unfortunately you have nothing in writing MANNY WOULD OF PUT IT ON YOUR BUYERS ORDER JUST LIKE YOUR LAST 2 PAYMENTS WERE ON IT...AND U WOUILD MADE HIM PUT IT ON TO ...SORRY NOTHING I CAN DO ....