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Air Solutions Reviews (35)

A couple of years ago Air Solutions completely replaced my 20 year old heating and air systems. The initial cost seemed daunting but the savings on my utilities has been remarkable. My bills have been reduced by half or more.
I recently had the heating units in my home serviced by Air Solutions technician Matt S. He arrived perfectly on time. He answered all my questions completely, and I had many. He carefully prepared and explained all the rebate materials. And he was a very polite and positive individual. My husband recently broke his leg and Matt S. even changed a light bulb on a landing I could not reach and I really appreciated that kindness. I highly recommend Air Solutions especially when they employ persons of this caliber.
This is a terrific company.

Outstanding service and professionalism. Highly recommended!

We scheduled a furnace check-up and cleaning for the coming cold weather. [redacted] called me to ask if it was OK for a tech to be at my house in about 30 minutes. I couldn't leave work quite yet so I asked her to make it after lunch.

I got a second call about 1:30 and was home, so the [redacted] the tech showed up around 2PM.
He was very courteous and professional and remembered me from his last visit. He checked the equipment and cleaned everything per his list and even gave me a PSO rebate form already filled out. The whole service call took about an hour and couldn't have been easier.
I would recommend these guys to others.

I'M FROM A SMALL TOWN WHERE IF YOUR A/C BREAKS DOWN YOUR LUCKY TO GET A CALL BACK WITHIN 2 WKS OR NOT AT ALL. I HAD USED AIR SOLUTIONS IN 2009 AND DECIDED TO CALL THEM. [redacted] HAD A SERVICE PERSON ON HIS WAY WITHIN THE HOUR.. WHEN [redacted] ARRIVED HE WAS VERY PROFESSIONAL, GAVE ME SEVERAL OPTIONS AND COMPLETED THE TASK TO MY SATISFACTION. KNOWING IN THE NEAR FUTURE I WILL NEED A NEW UNIT, IT WILL COME FROM AIR SOLUTIONS!!!! HOPEFULLY [redacted] WILL BE THE INSTALLER..

very honest and knowledgeable service tech. mike did numerous cleaning and service to my heating system,alot more than the previous company did..very professional.I was very impressed..mike found a major situation that the other company never even checked for. that company installed my system.every time I called the main office the staff was very nice, polite and professional...I will also use air solutions for my rent house for all repairs and maint...this is the team you want to go with..give them a try,you will be very impressed....dave r.

Air Solutions provided an in-home estimate for me including a complete HVAC system and hot water tank. The company advisor, Josh Copeland, was very knowledgeable and professional. he came out the same day I called and completed the thorough estimate very quickly. I would certainly recommend them as a solid contender on your bid list.

[redacted] came out I showed him I needed 3 separate shut offs off a main line to future line, barn and hydrant--also to install hydrant and meter can. Said he would do the job for $900--seemed high but he said it would take time and equipment. Took him about 2-3 hours. My husband paid him for the job. I called him after and told him he had put a shutoff on the main line then the two shutoffs to hydrant and future line after the main shut off. I cannot use these two and shut off the barn (which I wanted to shut off separately in winter) because it was installed incorrectly. He was smart mouthed and said so you want me to come out and fix it for free. I said no you were already very well paid to do the job, I just want it done the way it was supposed to be done. He commented he could just come take everything out and a few more smart comments--I told him it would be a cold day before he was allowed on our property again and I would tell the person who referred him what a poor businessman he was for not doing a job correctly or backing up his work.

Requested a bid on repair a water leak and install at that same spot 3 shutoffs to separate sites (future line, barn and hydrant) and install a freezeproof hydrant. Told Mr. Armstrong-- site is partially excavated--showed him the site, told him would need canopy with extension. Quoted $900. Did the job. Installed 3 separate shutoff valves two to separate sites but a main line shutoff and then 2 additional site shutoffs down line from the main. So now unable to shutoff each separately (ie barn but not hydrant) as was orginally requested. Upon call to serviceman he said the job was done right and was hateful, stating we got a great deal to begin with. Did couple hrs work for $900. I explained the need for 3 separate shutoff valves not a main and two others after the main --the conversation ended with my frustration telling him to never come back and I would never use or recommend him. I really feel ripped off, this service lacks in the extreme.

Air Solutions ([redacted]. - Customer Service Rep. & [redacted]. - Service Tech.) were once again great. On time and very quick in finishing the task. I would recommend them for your needs.

Air Solutions ([redacted]. the Customer Rep. & [redacted] the Service Tech.) were great. it was time to check our heating system and as usual they were on time and very quick on checking our system. Thanks again to them both!

Air solutions completely replaced my duct work 2 years ago in my crawlspace! The two employees that performed the change worked very hard and did a great job. They periodically service my new system and I am very satisfied with their performance.

Great Company! I really appreciate that they showed up on time and the customer service was outstanding! The technician came to the door with shoe covers in hand, I greatly appreciate this due to the fact I have white carpet! Overall experience was exceptional!

[redacted], my service man, was through, knowledgeable, and pleasant. I would recommend him to anyone.

very honest and knowledgeable service tech. [redacted] did numerous cleaning and service to my heating system,alot more than the previous company did..very professional.I was very impressed..[redacted] found a major situation that the other company never even checked for. that company installed my system.every time I called the main office the staff was very nice, polite and professional...I will also use air solutions for my rent house for all repairs and maint...this is the team you want to go with..give them a try,you will be very impressed....[redacted].

Air Solutions (Chelsy W. the Customer Rep. & Jeff M. the Service Tech.) were great. it was time to check our heating system and as usual they were on time and very quick on checking our system. Thanks again to them both!

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Address: 3108 North Parham, Suite 400D, Henrico, Virginia, United States, 23294

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