Sign in

AKA Step Ahead

Sharing is caring! Have something to share about AKA Step Ahead? Use RevDex to write a review
Reviews AKA Step Ahead

AKA Step Ahead Reviews (43)

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please substantiate your claims with documentationI find it very interesting that you have ignored all correspondence from me regarding my requests for documentation to substantiate what you are reporting on my credit reports, yet you state that I have paid in full accounts? Please substantiate your claims with documentation or immediately remove these erroneous accounts from my credit reports Regards, [redacted]

September 11, Re: Revdex.com Case #: [redacted] – [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Cable Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ***’s response to our findings in regards to the above referenced accountWe have reviewed the information provided and our findings are set forth belowOur client, [redacted] Cable, placed the above referenced account with our office on 05/27/ On 05/26/2017, the account was closed as ‘settled in full’ and reduced to a $balance due to the payments provided by Ms*** totaling $Please be advised that EOS CCA does not accept payment in exchange for a deletion of our trade line on a credit profile Therefore, once a balance in our office is resolved, the credit bureaus are provided with an update to reflect the appropriate paid status to ensure that the matter is reporting accuratelyWe have documented the account accordingly with Ms***’s concerns and our records indicate that Ms***’s matter is reporting accurately as ‘settled in full’ with a $balance and will not be removed from the credit bureausIf you have any questions or concerns, please contact our Consumer Relations Department at 1- [redacted] ext [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department

June 2, Re: Revdex.com Case #: [redacted] Dear Revdex.com: After reviewing our files, it has been determined that Mr [redacted] was contacted by our office, in error, while attempting to locate another party Any phone numbers and/or addresses mentioned in the complaint have been removed, and he will not receive further contact from usIf you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### Sincerely, EOS CCA Consumer Relations Department

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Regards, [redacted]

Revdex.com: I want to know exactly what suspended status means? Regards, [redacted]

June 23, Re: Revdex.com **se #: [redacted] – [redacted] EOS C [redacted] #: [redacted] | Original [redacted] : [redacted] Account #: [redacted] Dear Revdex.com: We have received [redacted] ***’s complaint regarding the above referenced accountIn an attempt to assist with the issues mentioned in the complaint, we have contacted our client, [redacted] ***, and obtained an itemized statement in an effort to validate the total charges placed with our agency for collectionsThis information has been forwarded to [redacted] ***’s address of record: [redacted] ***#***, [redacted] , [redacted] for review The statement we have been provided is for services and unreturned equipment fee’s for the service period of 12/22/The service address listed is : [redacted] , [redacted] and a balance of $has since been due In regards to the credit bureau inquiry [redacted] provided with her complaint, we have reviewed this information and per the FCRA, a collection of an account is a permissible purpose for obtaining a credit report As such, EOS CCA may obtain a consumer credit report for the purpose of collecting on an account in connection with a voluntary credit transaction involving the consumer on whom the information is to be furnished Our records indicate that EOS CCA has not reported this account to the credit bureaus and we have placed the above account in a cease and desist status for no further contact with [redacted] *** If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for further assistanceSincerely, EOS CCA Consumer Relations Department This communi**tion is from a debt collectorThis is an attempt to collect a debt and any information obtained will be used for that purpose

June 8, Re: Revdex.com Case #: [redacted] EOS CCA #: [redacted] |Original Creditor: *** Creditor Account #: [redacted] Dear Revdex.com: Our client, ***, placed the above referenced account with our office on 01/06/ The account has since been closed and returned to the client, and as such, our office will not contact [redacted] any further We have notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely,EOS CCA Consumer Relations Department

September 19, Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr [redacted] ’s response to our findings in regards to the complaint listed aboveWe have investigated the information and our conclusions are set forth below Our records indicate that in response to the intial Revdex.com complaint #: [redacted] , EOS CCA obtained a copy of the itemized statement directly from [redacted] , the original creditor on Mr [redacted] ’s accountThese statements were then mailed to the address of record on 09/09/via USPS for Mr [redacted] ’s review This information is considered proper validation showing how and why the balance is dueIf Mr [redacted] has additional information regarding this matter to assist with his dispute of the balance, he may forward it to our office so we may investigate this matter furtherThe account remains open with our office in a cease communications status and is currently reporting to the credit bureaus as disputed If you or Mr [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department This communication is from a debt collector This is an attempt to collect a debt and any information obtained will be used for that purpose

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] My lawyers will be contacting EOS CCA as wellI have send my paperwork over and I do have paperwork as well stating I turned in my equitment in The paper shows the day, the equitment and it show the tracking number from *** Regards, [redacted] ***

May 10, Re: Complaint #: [redacted] – [redacted] #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: [redacted] is in receipt of [redacted] response to our findings in regards to their Revdex.com complaint # [redacted] We have reviewed this information and have obtained additional information regarding the matter that was placed with our agnecy for collections on 08/13/Please see the attached Itemized Statements [redacted] received from [redacted] , which is the original creditor on the accountThe statement is dated from 05/22/through 06/21/and show that the balance of $has been due since 07/11/ The matter has been notated accordingly and remains open in our office currently reporting to the credit bureaus as disputedIf you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, [redacted] Consumer Relations Department

August 24, Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] ***| Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ***’s complaint in regards to the above referenced accountAs part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsEOS CCA has mailed a copy of the itemized statements received from [redacted] ***, which is the original creditor on the accountThe statement is dated from 06/02/through 12/14/and show that the balance of $has been due since 12/14/ Please be advised, that on 08/03/2016, [redacted] ***, applied a credit of $for the equipment charges and the balance has been adjusted to $The account remains open with our office in a temporary status that will cease communications which will allow time for you and Mr [redacted] to receive and review the informationIf you or Mr [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department

December 7, 2015Re: Revdex.com Complaint #: [redacted] – [redacted] *** EOS CCA #: [redacted] | [redacted] *** [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ***’s Complaint in regard to the above referenced accountOur client, [redacted] , placed the above referenced account with our office on 08/13/The account has since been closed and returned [redacted] as:[X] Paid in full as of 09/21/and as such, our office will not contact Mr [redacted] any further.Providing Mr***’s payment is not returned for any reason, the account owing to [redacted] is listed in our records with a $balanceIn addition, we have notified the credit bureaus to delete the above referenced account from their records In regards to the delinqency date and statute of limitations on the above account, our records indicate that the account has been delinquent since 09/04/and the statute of limitations was not expired at the time of payment and closureIf you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Good Afternoon, I received the message from you guys that the account is closed and sent to the credit reports, however one area did not he addressed I still did not receive the letter stating the account is closed and it is at a $balance I need this to prove to my [redacted] that it paid off and closed.Regards, [redacted]

February 12, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] Original Creditor: [redacted] - [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ***’s response to our findings in regards to the above accountWe have reviewed the information provided and our findings are set forth belowIn regards to Ms***’s concerns about the allocation the wage garnishment on her account, Ms [redacted] will have to contact, [redacted] - [redacted] directly for additonal information as EOS CCA does not handle these mattersPlease be advised that EOS CCA was the servicer for Ms***’s account on the behalf of [redacted] , USA-Funds and we do not determine how garishments or other payments are applied to accountsAny payments, garnishments, offsets received are forwarded directly to [redacted] for processingThe account has since been closed and returned to our client as of 10/29/2017, and as such, our office has not contacted Ms [redacted] any furtherFor any further assistance, Ms [redacted] will need to contact [redacted] directly for additonal information regarding her accountWe have notated the account accordingly and if you have any questions or concerns, please contact our Consumer Relations Department at [redacted] , for additional assistance Sincerely,

July 25, Re: Revdex.com Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’ rebuttal in regards to the above referenced accountPlease be advised that, in response to Ms [redacted] ’ original complaint dated 07/18/2016, EOS CCA mailed the Itemized Statements received from [redacted] , via [redacted] to [redacted] ’ address of record for reviewThese statements are dated from 10/08/through 01/07/and show that the balance of $has been due since 02/02/Since the account has been in our office, it has accrued feesThe balance now due is $ The account remains open with our office in a temporary status that will cease communications which will allow time for you and Ms [redacted] to receive and review the informationIf you or Ms [redacted] should have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Unacceptable to contact me at all regardless of the accounts Regards, [redacted]

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I would like to know how they retrieved my information in the first place as I have had the same phone number for over yearsI would like to know who they have been attempting to contact with my information Regards, [redacted]

February 8, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | Original Creditor: [redacted] Superior Court Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above-referenced matterWe have reviewed this matter and our findings are set forth belowOur client, [redacted] Superior Court placed Mr [redacted] ’s past due balance of $2,with our office for collections on 01/03/Our client’s records indicate that this balance was a result of unresolved court fines from 06/10/ In addition, our records indicate that a payment of $was applied to Mr [redacted] ’s account on 04/21/2016, and as a result, the remaining balance is $1,As requested, we have obtained a copy of the payment history and an itemized break down of the charges currently due to *** Country Superior Court for Mr [redacted] ’s reviewDue to the sensitive nature of these documents, our office has mailed this information to Mr [redacted] ’s address of record, [redacted] via *** We have documented the account accordingly with the information provided by Mr [redacted] and the account remains open with our office in a temporary status that will cease communications which will allow time for this information to be received and reviewed If you have any questions, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department

February 9, Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: We are in receipt of [redacted] ’s complaint in regards to the above referenced accountPrior to receiving this complaint, on 12/17/2015, EOS CCA receieved [redacted] ’s written dispute regarding this matter In response to [redacted] ’s dispute, a request for itemized bills was submitted to [redacted] , the original creditor on the account to validate the balance that was placed with our agency for collectionsOnce obtained, we will forward this information to [redacted] ’s address of record to review Until such information can be obtained, the above matter has been placed into a cease communications status and we have notified the credit bureaus to delete the above referenced account from their recordsIf you have any questions or concerns, please contact our Consumer Relations Department at [redacted] ***, for additional assistanceSincerely, EOS CCA Consumer Relations Department

August 21, Re: Revdex.com Case #: [redacted] – [redacted] Phone Number: [redacted] Dear Revdex.com: After reviewing our files, it has been determined that [redacted] was contacted by our office, in error, while attempting to locate another consumer Any phone numbers and/or addresses mentioned in the complaint have been removed, and he will not receive further contact from our companyIf you have any questions or concerns, please contact our Consumer Relations Department at [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department

Check fields!

Write a review of AKA Step Ahead

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

AKA Step Ahead Rating

Overall satisfaction rating

Add contact information for AKA Step Ahead

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated