After speaking with EOS CCA in person and hearing the same story from them, I contacted [redacted] directly and spoke to a [redacted] in the LA DepartmentMy case # at [redacted] is [redacted] [redacted] stated that the equipment was received in their [redacted] office as of February 27thThe tracking # is [redacted] I spoke to both EOS and [redacted] before contacting the Revdex.com regarding this issueIt appears that EOS "supposedly" contacted [redacted] but they must not have as good of contact information as I do, a common small customer, as I received much more information regarding this issue than they didIt actually appears that EOS did not even attempt to contact their client, but rather issued a "canned" response so they can continue to try and collect on a bogus claim
December 8, Re: Revdex.com Complaint #: [redacted] – [redacted] Dear Revdex.com: After reviewing our files, I have determined that Mr [redacted] III was contacted by our office, in error, while attempting to locate another consumerAny phone numbers and/or addresses mentioned in the complaint have been removed, and will not receive further contact from usIf you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistanceSincerely, EOS CCA Consumer Relations Department
October 27, Re: Revdex.com Complaint # [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] : [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountAs part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsA copy of this information has since been mailed to Ms [redacted] s address of recordThe Itemized Statements EOS CCA mailed, were received from [redacted] , which is the original creditor on Ms [redacted] ’s accountThe statement is dated from 02/07/through 05/06/and show that the balance of $has been due since 06/01/Please be advised, that the current balance on this account may differ from the statements provided in this letter due to any adjustments, credits, additonal charges, fees or payments made to the account since the final bill was generatedThe balance currently due is $The account remains open with our office in a temporary status that will cease communications which will allow time for you and Ms [redacted] to receive and review the informationIf you or Ms [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
February 26, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ***’s response to our findings in regards to the above referenced accountWe have reviewed the information provdied and our findings are set forth belowOur client, [redacted] , placed [redacted] ***’s account with our office for collections on 08/17/In an attempt to further assist Mr [redacted] with the issues mentioned in his complaint, we have forwarded his dispute to [redacted] to review and provide additonal informationOnce this information is obtained we will forward our clients findings to Mr [redacted] ***’s address of record to review The account has been documented accordingly and has been placed in a suspended status that will cease communications to allow time for Mr [redacted] to receive and review the requested informationIf you have any questions or concerns, please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department This communication is from a debt collectorThis is an attempt to collect a debt and any information obtained will be used for that purpose
November 17, Re: Revdex.com Case #: [redacted] - [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint regarding a potential matter being handled by our agencyWe have reviewed the information provided and have found that our offices do not have a matter listed for Ms***In addition, we do not have authorization to disclose information regarding other matters being handled by our office to Ms***As a result, we are unable to respond to the issues mentioned in her complaint at this timeOnce our offices are provided with the appropriate authorization to disclose to Ms***, we would be more than happy to assist her with any questions or concerns she may have If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] , for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below As referenced in my previous attachments I will be filing a suit against EOS-CCAI have not received any communications from EOS-CCA and if I do not see any by 7/2/I will initiate a suiteTheir are plenty of other people dissatisfied with EOS-CCA lies and deceptionsI think it would be in they're best interest to heed my request Regards, [redacted]
November 22, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Ms [redacted] ’s complaint in regards to the above referenced accountWe have reviewed the information provided and our findings are set forth belowOn 11/22/17, EOS CCA received Ms [redacted] ’s CFPB complaint regarding her accountIn response to this matter, we forwarded the Itemized Statements that were obtained from [redacted] , which is the original creditor on the accountThe statements are dated 12/19/through 06/02/and show that the balance of $has been due since 06/27/A copy of this information has also been mailed via [redacted] to the address of record for Ms [redacted] ’s records We have documented the account accordingly with Ms [redacted] ’s dispute and it remains open with our office in a temporary status that will cease communications to allow time for her to receive and review the informationIf you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] does this collection agency have the correct address in [redacted] zip? I dont want to give my home address to the public therefore, Ii only gave the city and the zip code have the collection agency to contact Revdex.com to get my home address in [redacted] sent the documents there Regards, [redacted]
October 13, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received Ms, [redacted] ’s complaint in regards to the above referenced accountAs part of our reasonable investigation, we have sent our client, [redacted] ***, a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record for Ms [redacted] to review The account has been documented accordingly with Ms [redacted] ’s dispute and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the information to obtained and reviewedIf you have any questions or concerns, please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved I appreciate your help in this matter Regards, [redacted]
[redacted] Dear Revdex.com: EOS CCA has received Wesley [redacted] ’s response regarding the above referenced account Prior to receiving this reponse, we were notified by [redacted] that they have reviewed their records and have spoke with Mr [redacted] regarding this issueThere notes indicate that Mr [redacted] and were able to obtain a tracking number for the equipmentThey have advised that they have issued a claim with the information provided and will investigate the return of the equipmentThe account has since been closed and returned to the client, and as such, our office will not contact [redacted] any further We have notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact my office at ###-###-####, extension ***
March 23, Re: Revdex.com Complaint #: [redacted] - [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountWe have investigated this matter and our findings are set forth below Please be advised our client, [redacted] , placed the above referenced account with our office on 03/16/The account has since been closed in our system as well as in [redacted] ’s system, as of and as such, our office will not contact Ms [redacted] any further Please note, our records indicate on 07/14/our office received correspondence from Ms [redacted] regarding the balance placed with our office for collectionsIn response, we sent a request to [redacted] , the original creditor of her account to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsThis information was then subsequently obtained and mailed to the address of record for Ms [redacted] to review on 07/25/ If you or Ms [redacted] should have any questions or concerns, please contact our Consumer Relations Department at [redacted] , for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Your reporting is inaccurate and a violation of the lawI have not received anything from EOS-CCA, my phone number listed on the Revdex.com complaint was for the Revdex.com's use only not an open invitation to harass me, cease calling me immediately You are not a registered business within my state and are in violation of Vermont state law.Please see the attached document Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [Even though the balance is showing $owed, the account is still showing as a collection on my credit reportThis is holding my credit score downI would like the account removed from collections in order to allow my credit FICO score to increase as it should] Regards, [redacted] ***
October 13, 2015Re: Complaint ID #: [redacted] – [redacted] EOS CCA #: 11- [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] (Collection Trade-Line – Credit Bureau Deletion Request)Dear Revdex.com:EOS CCA is in recepit of [redacted] ’s dispute regarding the above referenced accountAs part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record for Ms [redacted] ’s review The account remains open with our office in a temporary status that will cease communications which will allow time for you to receive and review the informationIn addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus The credit bureaus typically process a deletion request within days However, please allow the credit bureaus up to days to process the request If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistanceSincerely,EOS CCA Consumer Relations Department
December 20, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr [redacted] ***’s response in regards to the above accountWe have reviewed the information provided and our findings are set forth belowAfter a review of our records, we have found that the account was charged off to collection by [redacted] on 03/06/after having been delinquent since 11/06/We were unable to locate any dates in in regards to the above accountAs previously advised, we have obtained Itemized Statements from [redacted] , which is the original creditor on the accountThese statements have been mailed via USPS to the address on file for Mr [redacted] to reviewThe statements are dated from 11/09/through 01/08/and show that the balance of $has been due since 01/08/The account has been documented accordingly with Mr***’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for him to receive and review the forwarded informationIf you have any questions or concerns, please contact our Consumer Relations Department at 1-844-709-for additional assistance Sincerely, EOS CCA Consumer Relations Department
September 9, Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above- referenced accountWe have investigated this matter and our conclusions are set forth below Our records indicate that our company received a dispute filed directly with the credit bureaus in regards to this accountIn an attempt to further assist with this matter, a verification letter was mailed on 08/18/to the address of record for Mr [redacted] ’s reviewIn addition to this information, a request to obtain an itemized bill was sent to [redacted] , the original creditor of Mr [redacted] ’s account in an effort to validate the total charges placed with our agency for collectionsWe have obtained these statements and a copy of this information has been forwarded to MrMr [redacted] for his records The statement is dated 07/26/and reflect a past due balance of $that has been due since 09/02/The account has been documented accordingly with MrMr [redacted] ’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for this information to be reviewed If you or Mr [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
June 1, Re: Complaint #: [redacted] – [redacted] s EOS CCA #: [redacted] Original Creditor: [redacted] Creditor Account #: [redacted] & [redacted] Dear Revdex.com:EOS CCA is in receipt of [redacted] s rebuttal regarding the above referenced account Per Mr [redacted] s request, EOS CCA has mailed a copy of the initial Revdex.com response for Complaint #: [redacted] to the address of record.If you or Mr [redacted] s should have any questions, please contact our Consumer Relations Department at 1- [redacted] for additional assistance.Sincerely, EOS CCA Consumer Relations Department
February 26, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] Mobility | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountWe have reviewed the information provided and have notated the account accordinglyIn an effort to further assist with this matter, we have placed the account into a suspended status, and as such, our office will not contact [redacted] any further If you have any questions or concerns, please contact our Consumer Relations Department at ( [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
After speaking with EOS CCA in person and hearing the same story from them, I contacted [redacted] directly and spoke to a [redacted] in the LA DepartmentMy case # at [redacted] is [redacted] [redacted] stated that the equipment was received in their [redacted] office as of February 27thThe tracking # is [redacted] I spoke to both EOS and [redacted] before contacting the Revdex.com regarding this issueIt appears that EOS "supposedly" contacted [redacted] but they must not have as good of contact information as I do, a common small customer, as I received much more information regarding this issue than they didIt actually appears that EOS did not even attempt to contact their client, but rather issued a "canned" response so they can continue to try and collect on a bogus claim
December 8, Re: Revdex.com Complaint #: [redacted] – [redacted] Dear Revdex.com: After reviewing our files, I have determined that Mr [redacted] III was contacted by our office, in error, while attempting to locate another consumerAny phone numbers and/or addresses mentioned in the complaint have been removed, and will not receive further contact from usIf you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistanceSincerely, EOS CCA Consumer Relations Department
October 27, Re: Revdex.com Complaint # [redacted] – [redacted] EOS CCA #: [redacted] | [redacted] : [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountAs part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsA copy of this information has since been mailed to Ms [redacted] s address of recordThe Itemized Statements EOS CCA mailed, were received from [redacted] , which is the original creditor on Ms [redacted] ’s accountThe statement is dated from 02/07/through 05/06/and show that the balance of $has been due since 06/01/Please be advised, that the current balance on this account may differ from the statements provided in this letter due to any adjustments, credits, additonal charges, fees or payments made to the account since the final bill was generatedThe balance currently due is $The account remains open with our office in a temporary status that will cease communications which will allow time for you and Ms [redacted] to receive and review the informationIf you or Ms [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
February 26, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ***’s response to our findings in regards to the above referenced accountWe have reviewed the information provdied and our findings are set forth belowOur client, [redacted] , placed [redacted] ***’s account with our office for collections on 08/17/In an attempt to further assist Mr [redacted] with the issues mentioned in his complaint, we have forwarded his dispute to [redacted] to review and provide additonal informationOnce this information is obtained we will forward our clients findings to Mr [redacted] ***’s address of record to review The account has been documented accordingly and has been placed in a suspended status that will cease communications to allow time for Mr [redacted] to receive and review the requested informationIf you have any questions or concerns, please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department This communication is from a debt collectorThis is an attempt to collect a debt and any information obtained will be used for that purpose
November 17, Re: Revdex.com Case #: [redacted] - [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] complaint regarding a potential matter being handled by our agencyWe have reviewed the information provided and have found that our offices do not have a matter listed for Ms***In addition, we do not have authorization to disclose information regarding other matters being handled by our office to Ms***As a result, we are unable to respond to the issues mentioned in her complaint at this timeOnce our offices are provided with the appropriate authorization to disclose to Ms***, we would be more than happy to assist her with any questions or concerns she may have If you have any questions or concerns, please contact our Consumer Relations Department at [redacted] , for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below As referenced in my previous attachments I will be filing a suit against EOS-CCAI have not received any communications from EOS-CCA and if I do not see any by 7/2/I will initiate a suiteTheir are plenty of other people dissatisfied with EOS-CCA lies and deceptionsI think it would be in they're best interest to heed my request Regards, [redacted]
November 22, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Ms [redacted] ’s complaint in regards to the above referenced accountWe have reviewed the information provided and our findings are set forth belowOn 11/22/17, EOS CCA received Ms [redacted] ’s CFPB complaint regarding her accountIn response to this matter, we forwarded the Itemized Statements that were obtained from [redacted] , which is the original creditor on the accountThe statements are dated 12/19/through 06/02/and show that the balance of $has been due since 06/27/A copy of this information has also been mailed via [redacted] to the address of record for Ms [redacted] ’s records We have documented the account accordingly with Ms [redacted] ’s dispute and it remains open with our office in a temporary status that will cease communications to allow time for her to receive and review the informationIf you have any questions or concerns, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] does this collection agency have the correct address in [redacted] zip? I dont want to give my home address to the public therefore, Ii only gave the city and the zip code have the collection agency to contact Revdex.com to get my home address in [redacted] sent the documents there Regards, [redacted]
October 13, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] |Original Creditor: [redacted] Creditor Account #: [redacted] Dear Revdex.com: EOS CCA has received Ms, [redacted] ’s complaint in regards to the above referenced accountAs part of our reasonable investigation, we have sent our client, [redacted] ***, a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record for Ms [redacted] to review The account has been documented accordingly with Ms [redacted] ’s dispute and remains open with our office in a temporary status that will cease communications which will allow [redacted] for the information to obtained and reviewedIf you have any questions or concerns, please contact our Consumer Relations Department at 1- [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint # [redacted] I understand that by choosing to accept the business response that my complaint will be closed as resolved I appreciate your help in this matter Regards, [redacted]
[redacted] Dear Revdex.com: EOS CCA has received Wesley [redacted] ’s response regarding the above referenced account Prior to receiving this reponse, we were notified by [redacted] that they have reviewed their records and have spoke with Mr [redacted] regarding this issueThere notes indicate that Mr [redacted] and were able to obtain a tracking number for the equipmentThey have advised that they have issued a claim with the information provided and will investigate the return of the equipmentThe account has since been closed and returned to the client, and as such, our office will not contact [redacted] any further We have notified the credit bureaus to delete the above referenced account from their records.If you have any questions or concerns, please contact my office at ###-###-####, extension ***
March 23, Re: Revdex.com Complaint #: [redacted] - [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountWe have investigated this matter and our findings are set forth below Please be advised our client, [redacted] , placed the above referenced account with our office on 03/16/The account has since been closed in our system as well as in [redacted] ’s system, as of and as such, our office will not contact Ms [redacted] any further Please note, our records indicate on 07/14/our office received correspondence from Ms [redacted] regarding the balance placed with our office for collectionsIn response, we sent a request to [redacted] , the original creditor of her account to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsThis information was then subsequently obtained and mailed to the address of record for Ms [redacted] to review on 07/25/ If you or Ms [redacted] should have any questions or concerns, please contact our Consumer Relations Department at [redacted] , for additional assistance Sincerely, EOS CCA Consumer Relations Department
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below Your reporting is inaccurate and a violation of the lawI have not received anything from EOS-CCA, my phone number listed on the Revdex.com complaint was for the Revdex.com's use only not an open invitation to harass me, cease calling me immediately You are not a registered business within my state and are in violation of Vermont state law.Please see the attached document Regards, [redacted]
Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] [Even though the balance is showing $owed, the account is still showing as a collection on my credit reportThis is holding my credit score downI would like the account removed from collections in order to allow my credit FICO score to increase as it should] Regards, [redacted] ***
October 13, 2015Re: Complaint ID #: [redacted] – [redacted] EOS CCA #: 11- [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] (Collection Trade-Line – Credit Bureau Deletion Request)Dear Revdex.com:EOS CCA is in recepit of [redacted] ’s dispute regarding the above referenced accountAs part of our reasonable investigation, we have sent our client a request to obtain an itemized bill in an effort to validate the total charges placed with our agency for collectionsOnce this information has been obtained we will forward it to the address of record for Ms [redacted] ’s review The account remains open with our office in a temporary status that will cease communications which will allow time for you to receive and review the informationIn addition, this letter serves as confirmation that a request to delete the above referenced account information has been submitted to the credit bureaus The credit bureaus typically process a deletion request within days However, please allow the credit bureaus up to days to process the request If you have any questions, please contact our Consumer Relations Hotline at [redacted] for additional assistanceSincerely,EOS CCA Consumer Relations Department
December 20, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of Mr [redacted] ***’s response in regards to the above accountWe have reviewed the information provided and our findings are set forth belowAfter a review of our records, we have found that the account was charged off to collection by [redacted] on 03/06/after having been delinquent since 11/06/We were unable to locate any dates in in regards to the above accountAs previously advised, we have obtained Itemized Statements from [redacted] , which is the original creditor on the accountThese statements have been mailed via USPS to the address on file for Mr [redacted] to reviewThe statements are dated from 11/09/through 01/08/and show that the balance of $has been due since 01/08/The account has been documented accordingly with Mr***’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for him to receive and review the forwarded informationIf you have any questions or concerns, please contact our Consumer Relations Department at 1-844-709-for additional assistance Sincerely, EOS CCA Consumer Relations Department
September 9, Re: Complaint #: [redacted] – [redacted] EOS CCA #: [redacted] | US Asset Management Original Creditor: [redacted] | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above- referenced accountWe have investigated this matter and our conclusions are set forth below Our records indicate that our company received a dispute filed directly with the credit bureaus in regards to this accountIn an attempt to further assist with this matter, a verification letter was mailed on 08/18/to the address of record for Mr [redacted] ’s reviewIn addition to this information, a request to obtain an itemized bill was sent to [redacted] , the original creditor of Mr [redacted] ’s account in an effort to validate the total charges placed with our agency for collectionsWe have obtained these statements and a copy of this information has been forwarded to MrMr [redacted] for his records The statement is dated 07/26/and reflect a past due balance of $that has been due since 09/02/The account has been documented accordingly with MrMr [redacted] ’s dispute and remains open with our office in a temporary status that will cease communications which will allow time for this information to be reviewed If you or Mr [redacted] should have any questions, please contact our Consumer Relations Department at ###-###-#### for additional assistance Sincerely, EOS CCA Consumer Relations Department
June 1, Re: Complaint #: [redacted] – [redacted] s EOS CCA #: [redacted] Original Creditor: [redacted] Creditor Account #: [redacted] & [redacted] Dear Revdex.com:EOS CCA is in receipt of [redacted] s rebuttal regarding the above referenced account Per Mr [redacted] s request, EOS CCA has mailed a copy of the initial Revdex.com response for Complaint #: [redacted] to the address of record.If you or Mr [redacted] s should have any questions, please contact our Consumer Relations Department at 1- [redacted] for additional assistance.Sincerely, EOS CCA Consumer Relations Department
February 26, Re: Revdex.com Case #: [redacted] - [redacted] EOS CCA #: [redacted] | [redacted] Original Creditor: [redacted] Mobility | Creditor Account #: [redacted] Dear Revdex.com: EOS CCA is in receipt of [redacted] ’s complaint in regards to the above referenced accountWe have reviewed the information provided and have notated the account accordinglyIn an effort to further assist with this matter, we have placed the account into a suspended status, and as such, our office will not contact [redacted] any further If you have any questions or concerns, please contact our Consumer Relations Department at ( [redacted] for additional assistance Sincerely, EOS CCA Consumer Relations Department