Akribos XXIV

Review: Good day:I bought a watch from Akribos XXVI from TWI Watches LLC Company and mechanically broke, so under the warranty I send out the watch to have it repair by the manufacture company over month ago. The unit was send out on the second of December and arrived at your location on the fourth of the same month with it a Money order for shipping and handling to return the watch back after repairs where completed. The tracking number on the item is a USPS [redacted].For the pass weeks I being trying to contact the company to learn the status on the repair without any luck, I have called to only be able to leave a voice mail, tried to send emails to the customer service section with email being bounced back unable to deliver to email address (possibly fake address). I would like help from the Revdex.com to resolve this problem. Thank you for your care on this matter. Yours truly [redacted]Desired Settlement: I would like to have watch repaired or fully refunded of watch plus the shipping and handling chargers from the company.

Review: I sent a AKRIBOS watch in for repair on 01/**/2014 by registered mail to AKRIBOS/TWI @ [redacted] and it was signed for on 02/01/2014 ( I have the return receipt). After making numerous calls( at least 5) about the repair status of the watch there has been no response.Desired Settlement: Either they repair the watch or send it back to me and I will get it repaired somewhere else.

Consumer

Response:

At this time, I have not been contacted by Akribos XXIV regarding complaint ID [redacted].

Sincerely,

I sent in my watch to get repaired almost two months ago. I have called multiple times per week, nobody picks up the phone. I have also left voicemails, of which they have not been returned. I have emailed them, and have not received any response either. I just want to know when I will be getting the watch back.

Review: I received my Akribos watch and the button meant to toggle between hands in order to correctly set the watch was defective. I attempted to contact akribos by phone and could not reach a customer service representative. My watch has a two year warranty and I would like to send it to the company to be repaired.Desired Settlement: I would like for akribos to honor my warranty and repair my watch.

Review: I shipped a watch out for repair on 11/13 due to a defect wristband that broke the first time I wore the watch. After being told it would take 4-6 weeks for the repair, I requested a status update. On 1/**I was told that the band was fixed but the watch movement was not running now and it would go back to the repair center. I have sent multiple emails and left two messages at the repair center (straight to voicemail) without any response.Desired Settlement: I'd like to have my watch back. The repair center cashed my payment for the return postage in November and I have not received my watch or any update.

Review: I never recieved my watch back after I sent it with the guarantee card and shipping fee.Desired Settlement: I would like my watch or money back

Review: We bought a Akribos ak410wt-a watch. Now, 2 months later, it broke.Desired Settlement: Please send a refund.

Consumer

Response:

At this time, I have not been contacted by Akribos XXIV regarding complaint ID [redacted].

Sincerely,

Review: Sent watch to company for warranty repair, per warranty instructions with check for return shipping and handeling. I sent copy of receipt; item number Joshua & Sons JSGP63BK Men's Urban Silicone Sports watch. Watch broke on first wear - water bubbles under crystal; unable to set time ( hands will not turn) I emailed and called customer service several times , with no response. Item was sent certified, insured by the post office, and I have confirmation of delivery. That you. [redacted]Desired Settlement: Would like watch replaced in working order

Consumer

Response:

At this time, I have been contacted directly by Akribos XXIV regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

I have not yet received item back

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,