Response:Hello, Mrs*** reported to us that her recently delivered furniture had a small abrasion that had worn thru the fabricWe offered to send a licensed/professional furniture repair person to Mrs*** home to repair the small abrasion at no cost to our valued customerIt was not
reasonable to replace the set for such a small abrasionMrs*** refused to allow us to schedule an appointment for the repairSince Mrs*** refused the service / repair, we are left at an impasseThank you, *** *** ***
Response:Hello, Mrs*** reported to us that her recently delivered furniture had a small abrasion that had worn thru the fabricWe offered to send a licensed/professional furniture repair person to Mrs*** home to repair the small abrasion at no cost to our valued customerIt was not
reasonable to replace the set for such a small abrasionMrs*** refused to allow us to schedule an appointment for the repairSince Mrs*** refused the service / repair, we are left at an impasseThank you, *** *** ***