All Around Sports

He has been paid for all the seasons in a timely fashionHe has breached the contract and we have continued to pay himThis is a mutually dysfunctional relationship and that is why it is ending

Complaint: [redacted] I am rejecting this response because: I will not settle anything because there was no order Sincerely, [redacted] ***

We are not fabricating any stories and we are not a fraudulent companyAll invoices are emailed or faxed and mailedHe did receive the invoiceWe did everything right in this caseIf it was indeed his child or his child's friends that did this, it his not up to us to make sure children aren't playing at a place of businessThis ad was purchased and the proper steps were takenIf there is any fabrication going on here, it is by Mr [redacted]

Complaint: [redacted] I am rejecting this response because: Our position has not changedI informed AllSports as soon as I received the invoice that the person they spoke to was not authorized to approve purchased for the churchAllSports proceeded to published an unauthorized ad without our permission to use the our logo which was still under developmentI request that AllSports provide written approval from us to publish the ad and the logo that they did Thanks Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: As soon as we received the invoice I call AllSports and informed them that the person their sales person spoke to was not the person who approved expenses in the church and that we did not have the funds to pay for that invoiceI also explained that the ministry they were planning to advertise was a new ministry that was still in the early stages and not yet rolled outI do not know where AllSports got the logo they put on the draft of the ad to advertise they sent us to approve to approve but I did not approve it because apart from not having the funds we had not yet finalized the logoHowever, they still proceeded with the advertisement without our approval and used a logo that we did not provide or approveI also explained this to the collection agency and requested the written the approval of the church to publish the logo and ad that was put on the advertisementI will make the same request here: please provide the church's approval for the ad that was placedThe logo used was not correct and we did not supply it so it was published without the our approval Because of this the reason's mentioned above I do feel we are responsible for paying an invoice for an ad that we did not approve Thanks Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted]

They have been put on the do not call list

Complaint: [redacted] I am rejecting this response because: It took me to file a complaint to get the attention of this company they just told you they sent it out to me on March 22,I received the product and to be this company understand that you can not sell a product without a written or verbal consentWe ask them to remove us from the call list and we paid them $after we received the shirtsThey are a rip off and we wish them well Sincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: That is not true we told this company we wanted to visit the school first also we have not receive our T-shirts and we did not sign nor commit to this companyWe do not owe them Sincerely, [redacted]

There was never any mention of going by the school when this ad was purchasedThis ad was sold on Feband she called back on March trying to cancelShe told us she drove by the school and it was to "ghetto" for them to sponsorThe shirts were already printed and the ad they purchased is on
itWe haven't done anything wrong hereShe owes the money

We have researched this claim and according to our records this business is already on our "Do Not Call" listWe would be more than glad to add her other locations in the area to the "Do Not Call" list as well we just need more information from the customer If we could receive all of the
business names and phones that need to be added to our list we make sure they are never called again in the future

Revdex.com Complaint #***, *** ***
To Whom It May Concern;
I am responding to the complaint referenced aboveThe customer was contacted by phone on 4/27/by one of our sales representatives and asked if he would like to sponsor an ad on the *** *** *** sports poster for
the Fall seasonThe customer agreed to a 1/X 5" advertisement for $An invoice for that amount was emailed to the customer the next day and our graphics team also contacted the customer via email to receive their logo, which they had stated they wanted to include in their adOn 5/5/we received an email response from the customer stating they could not afford the ad
and would like to cancelOur hour cancellation policy was explained to the customer and we also explained that the ad had already been formatted to the poster and it was too late to cancelThe ad went to print with their logo as the customer had stated he wanted at the point of saleThis account has since been turned over to our outside collections agency for refusal to payThis claim is unwarranted as the customer agreed to the ad and did not request to cancel until after the hours had expired

We have complaints in the last yearsWe sell approximately 10,ads a yearI would say complaints in years out of approximately 30,ads shows a lot of happy customersThis customer will receive the product, it shipped on March 22nd

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

Complaint: ***I am rejecting this response because:
First, when they approached us, they said that they are school fundraiserThey didn't say that they are third party agency.
Second, I didn't approve any sales transactionI said that send us the information about it if they are from school, then I'll reviewThey never sent any information but sent the bill for un-approved transaction
Sincerely,*** ***

Below is the response we sent to ***, and she never responded. I really am trying to give you black & white answers and I am sorry if you still feel uneasy about your purchases with All Around Sports. You have a history with us that only includes invoicesInvoice #*** was
your first invoice and was authorized by Shelly Ehmann on 7/1/15 and it was for *** ** for the Fall poster and your ad size was a x for $Invoice #*** was your second invoice and was also authorized by Shelly on 2/9/and it was for *** ** for the Spring 15, Fall and Winter posters and was paid at the point of sale with a credit card for $1,($x 3)Invoice #*** is the most recent invoice we have and it was authorized by you on 3/24/for the pocket schedules for *** ** for *** ** Fall 15, Spring and Spring and was also paid at the point of sale w/ a CC($X 3). It is custo*** to call our poster advertisers after the poster spaces are filled to see if they would like to be advertise on the pocket schedules in addition to the posters and the ads that you agreed to for the pockets are a full panel and are usually $and were offered to you at the discounted rate of $a piece. We will refund the $that you're asking about this week but I cannot cancel Invoice #*** and refund your $1,as these were authorized and the ad spaces on the pocket schedules have already been filled and they are formatted. If you would like to be placed on a "Do Not Call" list for any further products with All Around Sports I can do that for you and I want you know how how much we appreciate your support of Snowflake and I am very sorry we have left a bad taste in your mouth and if possible would really like to keep you a a sponsor in the future

We have no record of them asking to be put on a do not call listWe will put them on the do not call list immediately
Thanks,
Chris

The reason we copied and sent you the email, is everything pertaining to this account is in the emailEverything we did was authorizedWe would never charge a card without authorization.Thanks,***

The sale was verified by a sales manager and we record all verification's to ensure accuracy at the point of sale. In reading this complaint the customer is stating two separate issues. The first is that they never said "Yes" and agreed to the T-Shirt ad which is false. We have a recording to back...

this up of the customer agreeing to the ad. Second is that the school denies that we have a contract with them. We provided a copy of the signed contract from the Athletic Director at the school to the customer proving we were in a valid contract and the customer is claiming the contract we sent is a fake. This too is false and the customer may have talked to a school representative who answered their phone call and was unaware of our contract. The contract provided the name of the Athletic Director who signed the document as well as his contact information to verify we are not a scam. To my knowledge the customer never took the time to contact the school again and instead filed a false claim with the Revdex.com. We are willing to work with this customer prior to sending them to our outside collections agency and will provide all "proof of purchase" and "valid contract" upon request.