All Brands Appliances Service Reviews (23)
All Brands Appliances Service Rating
Address: 5804 Saint Augustine Rd, Jacksonville, Florida, United States, 32207-8047
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[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:when the technician i.e. The owner came the fridge was flashing error code 4 which means there was something mechanically wrong with it. When looking up articles on what that could be everything was coming up as a damper error. This was the part we chose to replace because if it was left up to the repair company we wouldn't have had a working fridge for days. All of my food started spoiling and I have a young child. This is absolutely absurd that this so called business thinks they are running properly. This companies rating needs to be dropped to a F for lack of consideration for their customers and absolutely no knowledge. You should be ashamed of yourself not only because of my complaint but the complaints online are endless for the same reasons. They are Very quick at cashing the check though.
Regards,
[redacted]
The customer had an appointment scheduled from 10am to 2pm. She called stating her appointment was between 10am and 12pm. When she was told that it was between 10am-2pm she became very hostile on the phone said many unpleasant words including that she could not wait for the technician and hung up...
the telephone . At that point we told the technician she cancelled her appointment. She then called later to find out when the technician was coming although he had moved on to his next jobs and was no longer in her area. We then contacted her insurance company and ask them to find a another service provider for her who could better satisfy her time frame for an appointment.
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because: The time of 2:00-5:00pm is fine. I will have to take off work, and it'll be nearly a month without my refrigerator, and also a month of spending unnecessary money to eat out. See you all tomorrow though. We'll go from there.
Regards,
[redacted]