All My Sons Moving & Storage of CT

I have engaged All My Sons Moving & Storage of CT for my upcoming moveI spoke to Brandon, Michelle and Amanda since last week and I am very impressed with each one of themAmanda was extremely helpful in explaining the whole moving process and share an estimated moving time and costI am confident my move will be stress free and very cost effective with All My SonsPS: I will share my move day feedback next week

Complaint: [redacted] I am rejecting this response because:The estimator was made aware of all the items and when asked if he had a larger truck for the move indicated that his crew would be able to fit all itemsOn moving day the crew indicated that not everything would fit, urgent calls were placed and finally a second truck was sentI had to pay again for a wrong estimate and load, plus the second crewWe packed the dishes with padding and dividers in small boxes clearly marked as fragile glass on all sidesUpon delivery two trucks arrived with two crews abig cost bump up from the estimatemany boxes marked basement were delivered to the attic and vice -versaThere were several workers doing very little unless I got after themWe paid and I spoke to the estimator about the mishandling and mis-calculating with no acknowledgement of responsibilityMost recently we set up our dining room and opened dishware - to our disgust a service of china for had broken pieces.Having paid promptly for mis-calculations and large crews we wanted the Revdex.com to be aware of the risks of working with this company and the mishandling of clearly marked packsApparently, to cause the damage the boxes had to have been dropped! The cost for this move was almost double the original, misleading estimate Sincerely, [redacted]

[redacted] I appreciate the business and I spoke with accounts payable directly which assured me that the sixty dollars is being refunded today and will show on your statement within the next 24-hoursI apologize for the delay and any confusion

Please call the Customer Care Team at ###-###-####, we will be happy to help you with your claimThank you!