All My Sons Moving & Storage Of Indianapolis

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear belowI paid the company $which resulted in more than slight damage to my furnitureI have provided pictures of the damageI believe that it is unbelievable that All My Son's would ask me to dismiss the fact that my furniture was damaged after receiving full paymentIf All My Son's is unwilling to resolve this issue I will be happy to file a lawsuitOnce again I have attached photos for review Regards, [redacted]

Good, we will fully cooperate with the police and their investigation, please feel free to call customer care at [redacted] if you need anything from us

Good afternoon, correct we have a moving contract with [redacted] ***l, we were in communication with our customer starting at 8am advising the time we would arrive at the origin address to complete the moving services [redacted] knew and understood our arrival timeA member of management personally went on site to the move and apologized for the late arrival, everyone was in good spirits and the movers were loading her goods onto the truckWe discounted this move down the absolute smallest amount we could chargeThere were no damages reported and the move was completed successfully

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meHowever, this company has told me twice they would send me a claims packet via emailI was promised to have it by the end of the day Friday July 1stToday is Tuesday, July 5th and I still do not have a claims packetI have also checked the spam/junk folder, it is not in thereIf they could send this packet ASAP, this could be behind us allUntil then, I will continue calling every single day Regards, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that the response would not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted]

Please contact the police immediatelyPlease also call our customer care team and ask for "Joel" you may reach him at [redacted] Thank youTell us why here

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID
***, and have determined that the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Police have been contacted The Lebanon, IN Police Department took the reportYour company is not known to be responsive to customer complaints, thus the use of the Revdex.comBeside the theft, your company destroyed property without taking proper care
Regards,
*** ***

The deposit was refunded on 11/21/2016, we sincerely apologies that we were unable to provide moving services and for any inconvienece we may have caused

Our apologies for the damages, we would like to work with you on these damagesIs there an amount you are seeking?

Thank you for your message regarding your move with us, we have emailed and mailed you the claims/complaints forms, please complete and return to the customer care team so we can help youOur number is should you have any questions

We want you to know that we are not dismissing your feelings, we have gone above and beyond in order to reach a settlement with youWe are sorry and we understand you are upset, we can offer $and that will be our maximum, we hope you will understand you did not purchase insurance or replacement, you selected sixty cents per pound per article, we want to resolve you, however we must work together to reach a resolution

Good morning, we are sorry there were items slightly damaged during your move, unfortuently you did not purchase replacement insurance or replace valuation for your moveThe standard coverage of no cost to you was selected, $per pound per articleAlso, the damage is cosmetic, full loss did
not incureOur legal obligation based on $per pound per article is $In an effort of goodwill, we increased the offer to $

The customer care team is here to help, please contact us at 866-941-1849, so we may process a claim for youIf you are accusing us of theft, please contact the police immediatly

Good morning, we are sorry to hear about your recent moving experience with us, if you suspect theft during your move, please contact the police immediatelyPlease also call our customer care team and ask for "Joel" you may reach him at ***Thank you

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined the response would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that the response would resolve my complaint. For your reference, details of the offer I reviewed appear belowI am seeking $to replace the bedI have attached the current price of the bed.
Regards,
*** ***

Thank you for your valuable feedback, I am sorry to hear we did not meet your expectations during the relocation with us, I have read your complaint/claim and at this time would like to request you contact the Customer Care Team at 866-941-1849, in order to process your claim for damages and address
your concerns with billingThank you we look forward to our resolution together

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this response/resolution is satisfactory to me While I don't believe the business is really answering the complaint, it's pointless to continue on
Regards,
*** ***

Good morning, thank you for your response, unfortunately replacement insurance or replace cost was not purchased for this moveThe standard valuation was selected, $per pound per articleAlso, the damage is cosmetic, full loss did not incur did this relocationAgain, we are sorry there were some damages however we will be unable to give the customer $1,The cost of the move was $We understand what our customer feels is fair, however full replacement is not an optionOur legal obligation, based on $per pound per article is $In an effort of goodwill, we have increased the offer to $To get this settled amicably, our offer will increase to $150.00, however this must be our full and final offerI hope you can understand our position