Allen Batista Travel

Revdex.com: At this time, I have not been contacted by Allen Batista Travel regarding complaint ID [redacted] Sincerely, [redacted]

Dear Sir/Madam: I've been working with the moderator *** I've issued full refunds to [redacted] for the comedy boat ride ticket for the [redacted] I've also given them a complimentary admission for two to New York Comedy Club and this ticket is valid until June *** The check refund went out by regular mail and I dropped it in the post office this morning and it should arrive within two to three business days for you to follow up with this customer best regards, [redacted] Allen Batista Travel, Inc

Dear [redacted] ; I pulled a copy of your check payment to me and I saw you issued payment of $for the boat ride I have issued another refund check of $to pay of this refund in full The check went out today and it should arrive in a few days in total, you received two checks one for $and the other for $ best regards, [redacted] Allen Batista Travel, inc

Hi [redacted] :Thanks for your message.I do recall being in touch with you about your refund For the record, I submitted your request also for a refund to [redacted] to process your refund [redacted] keeps a reserve from tickets sales to handle any refunds After speaking with my [redacted] , he suggested this was a go way to ensure both [redacted] or myself was not paying a customer two times for a refund for the same experiencePlease give a few days to verify [redacted] didn't issue a refund or issue you a credit If they didn't process this request, then I will send it to you by certified mail.I am sorry about the inconvenience.best regards, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because:i paid by check to [redacted] travel and received a refund of I am still owed and expect this to be correctedThank you [Your Answer Here] my complaint has NOT been resolved because:i paid by check to [redacted] travel and received a refund of I am still owed and expect this to be correctedThank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:
At this time, I have not been contacted by Allen Batista Travel regarding complaint ID [redacted].
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:i paid 64.00 by check to [redacted] travel and received a refund of 39.00. I am still owed 25.00 and expect this to be corrected. Thank you
[Your Answer Here]
 
 my complaint has NOT been resolved because:i paid 64.00 by check to [redacted] travel and received a refund of 39.00. I am still owed 25.00 and expect this to be corrected. Thank you
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Dear [redacted];
I pulled a copy of your check payment to me and I saw you issued payment of $64 for the boat ride.
I have issued another refund check of $25 to pay of this refund in full.  The check went out today and it should arrive in a few days.
in total, you received two checks one for $39 and the other for $25.
best regards,
[redacted]
Allen Batista Travel, inc.

Dear Sir/Madam:
I've been working with the moderator [redacted].
I've issued full refunds to [redacted] for the comedy boat ride ticket for the [redacted].
I've also given them a complimentary admission for two to New York Comedy Club and this ticket is...

valid until June [redacted].
The check refund went out by regular mail and I dropped it in the post office this morning and it should arrive within two to three business days for you to follow up with this customer.
 
best regards,
[redacted]
Allen Batista Travel, Inc.

Hi [redacted]:Thanks for your message.I do recall being in touch with you about your refund.  For the record, I submitted your request also for a refund to [redacted] to process your refund.  [redacted] keeps a reserve from tickets sales to handle any refunds.  After...

speaking with my [redacted], he suggested this was a go way to ensure both [redacted] or myself was not paying a customer two times for a refund for the same experiencePlease give a few days to verify [redacted] didn't issue a refund or issue you a credit.  If they didn't process this request, then I will send it to you by certified mail.I am sorry about the inconvenience.best regards,[redacted]

Review: omplaint Type: Consumer to Business ComplaintNature of complaint: The failure to provide a promised written warranty or guaranteeProblem description:We (17 of us) purchased tickets for an event through ABTravel, Inc. This was to celebrate our HS reunion. We purchased tickets for a 3-hour Cruise including entertainment and food. (reg. $85) we got it for the discount advertising price of $39. (add another $25 (total $64) for open bar. My personal ticket was sent in on Aug **, 2013 for $64 The date of this event was Sunday Sept **, 2013, the boat was supposed to board at 1 p.m. The Boat is located at the NY Skyport Marina, [redacted]. The night before this event there was an rmail stating that the engine blew up(?) and they would send a refund...I have yet to recieve my refund. My classmates that received their refund only did so after reporting this business to the Revdex.com. I hope to receive my refund soon. Thank youDesired Settlement: Refund-CheckDesired Outcome:Desired Settlement: at the very least a refund check in the amount of $64 plus interest

Business

Response:

I will be able to issue payment on Jan. [redacted]. I will send the payment by certified mail and I will send you the US postal code tracking number.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and await the check in the mail and when that happens matter will be resolved but if iI do not receive a check I will be in contact with you again.

Sincerely,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

To whom it may concern,

I have not yet received the check that was supposed to be mailed out on the [redacted] as my refund from the trip that Allen Battista Travel had cancelled

Sincerely,

Business

Response:

Good morning [redacted]:

I've been working with moderator Erica on the complaints filed against Allen Batista Travel, Inc.

I've issued refunds for the following customers who bought tickets for the [redacted]n.

Review: RefundDesired Settlement: Return of $423.00

Consumer

Response:

Better Business

In reference to complaint ID [redacted], I am writing to let you know the matter has been resolved.

Review: We (17 of us) purchased tickets for an event through ABTravel, Inc. This was to celebrate our HS reunion. We purchased tickets for a 3-hour Cruise including entertainment and food. (reg. $85) we got it for the discount advertising price of $39. (add another $25 (total $64) for open bar. My personal ticket was sent in on Aug **, 2013 for $39.00 The date of this event was Sunday Sept **, 2013, the boat boards at 1 p.m. The Boat is located at the [redacted], [redacted]. The night before this event I received an email from [redacted] stating that the boat's engine exploded and the event is cancelled. She PROMISED a full refund. Still waiting for that refund.!!Desired Settlement: SInce it is now November **, 2013 I would like my refund PLUS interest. A total of $45. is what I am seeking. You will be receiving 16 more complaints from the rest of my HS reunion friends shortly!

Business

Response:

[redacted] was one of 12 women who bought tickets for the [redacted] 40th anniversary reunion for a comedy boat ride on Sept. [redacted].

Unfortunately, the comedy boat ride was cancelled and the group was upset, which I understand.

I've issued a full refund on Dec. ** for the tickets she bought to the comedy boat ride and I provided her with complimentary tickets to NY Comedy Club on my dime.

best regards,

Review: I brought tickets on [redacted] for a comedy show presented by this company for fathers day. On the day of the show I call the number provided & the person said the show was canceled due to not enough reservation. She offered me some tickets for later that night & I explain that I wo be able to attend. She said she would get back to me. After several emails she said she would send me a check for the refund. Never received the check. I did not see their business on [redacted] after that and figured they closed but just today I seen another event for a talent show. I'm upset because they messed up my Father's Day plans & never returned my money. I don't ea this to happen to anyone else. [redacted] said I had to go through vender to get a refund. I want my refund.Desired Settlement: I want a check for the amount that I lost.

Business

Response:

Hi [redacted]:Thanks for your message.I do recall being in touch with you about your refund. For the record, I submitted your request also for a refund to [redacted] to process your refund. [redacted] keeps a reserve from tickets sales to handle any refunds. After speaking with my [redacted], he suggested this was a go way to ensure both [redacted] or myself was not paying a customer two times for a refund for the same experiencePlease give a few days to verify [redacted] didn't issue a refund or issue you a credit. If they didn't process this request, then I will send it to you by certified mail.I am sorry about the inconvenience.best regards,[redacted]

Review: Booked a boat trip for high school reunion. Everyone paid upfront. The boat had a mechanical problem and trip was cancelled the night before. The date was Sept **, 2013.I have contacted the owner [redacted] in regards to refunding everyones money. I have sent 5 emails . she responses and keeps saying the refund is coming. I myself am owed $ 64.00.When the boat got cancelled our checks should have been sent back the following wee. It is now 2 1/2 months and we are still waiting.Desired Settlement: I want all the women to recieve their money back..

Consumer

Response:

At this time, I have not been contacted by Allen Batista Travel regarding complaint ID [redacted].

Sincerely,

Business

Response:

I will be able to issue payment on Jan. [redacted]. I will send the payment by certified mail and I will send you the US postal code tracking number.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We (17 of us) purchased tickets for an event through ABTravel, Inc.

This was to celebrate our HS reunion. We purchased tickets for a 3-hour Cruise including entertainment and food. (reg. $85) we got it for the discount advertising price of $39.

(add another $25 (total $64) for open bar.

My personal ticket was sent in on Aug **, 2013 for $39.00

The date of this event was Sunday Sept **, 2013, the boat boards at 1 p.m.

The Boat is located at the [redacted], [redacted].

The night before this event I received an email from [redacted] stating that the boat's engine exploded and the event is cancelled. She PROMISED a full refund. Still waiting for that refund.!!Desired Settlement: SInce it is now November **, 2013 I would like my refund PLUS interest. A total of $45. is what I am seeking.

You will be receiving 16 more complaints from the rest of my HS reunion friends shortly!

Consumer

Response:

At this time, my complaint, ID [redacted] regarding Allen Batista Travel has been resolved.

Sincerely,

Review: This involves a comedy boat cruise around Manhattan for a 40th reunion.....Sept. **, 2013.......[redacted].

My check was sent in and cashed. I arrived from Connecticut at the dock for this affair and was notified that the cruise was cancelled because the boat was disabled. The money was never refunded.Desired Settlement: I would like my money refunded. They should be penalized for their lack of professionalism as no action was taken when complaints were made.

Business

Response:

[redacted] was part of the [redacted] 40th anniversary reunion and they bought tickets for a comedy boat ride on Sept. [redacted].

Unfortunately, this boat ride was cancelled and I issued her refund on Dec. [redacted]. I've also given her complimentary tickets to attend a show at the [redacted] on my dime and this ticket is valid until June *, 2014.

I've sent a pdf file with her refund to [redacted]

best regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

The money was refunded, however there were NO COMPLIMENTARY TICKETS included with the refund.

Sincerely,

Review: Purchased ticket of HS reunion event.

3 hour Cruise including entertainment and food. ($39 + Drinks $25.) Total I paid $64. on Sept.*, 2013.

Date of event : Sunday Sept **,2013. The event was to be at the Skyport Marina boarding at 1pm. The evening before was told by [redacted] the the boat's engine blew up and the event was cancelled. Was promised an immediate refund. STILL WAITING!3Desired Settlement: Refund + Interest

Review: puchased a ticket for a high school reunion eventincluding food, entertainment and drinks ($64)

Date of event: Sept **, 2013

The event was to be at the Skyboard Marina boarding at 1pm

The night before was told by [redacted] that the engine blew up and event was cancelled.

Was promised an immediate refund.

Have not received itDesired Settlement: I would like my refund asap and with some compensation for my trouble.

Business

Response:

Dear Sir/Madam:

I've been working with the moderator [redacted].

I've issued full refunds to [redacted] for the comedy boat ride ticket for the [redacted].

I've also given them a complimentary admission for two to New York Comedy Club and this ticket is valid until June [redacted].

The check refund went out by regular mail and I dropped it in the post office this morning and it should arrive within two to three business days for you to follow up with this customer.

best regards,

Allen Batista Travel, Inc.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:i paid 64.00 by check to [redacted] travel and received a refund of 39.00. I am still owed 25.00 and expect this to be corrected. Thank you

[Your Answer Here]

my complaint has NOT been resolved because:i paid 64.00 by check to [redacted] travel and received a refund of 39.00. I am still owed 25.00 and expect this to be corrected. Thank you

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Dear [redacted];

I pulled a copy of your check payment to me and I saw you issued payment of $64 for the boat ride.

I have issued another refund check of $25 to pay of this refund in full. The check went out today and it should arrive in a few days.

in total, you received two checks one for $39 and the other for $25.

best regards,

Allen Batista Travel, inc.

Review: My friends organized a boat ride for our class reunion through batista Travel in New York City. We all sent our money in and received tickets but the night before we had been told the boat's engine exploded. we were informed that we would get a refund for the money given ( for me it was 39.00) but never recieved anything. The event was scheduled for Sept. [redacted] 2013 and none of us have received anything yet as promised.Desired Settlement: I would like a cash refund, dont trust any checks from this company unless its a bank check.

Business

Response:

[redacted] was part of the [redacted] 40th anniversary high school reunion and this group of 12 people bought tickets for a comedy boat ride which was cancelled on Sept. [redacted].

I've issued [redacted] a full refund on Dec. [redacted] and I've sent a pdf copy of the certified bank check to the Revdex.com e-mail.

I have also given [redacted] and her group of 12 women complimentary tickets to attend a comedy show at the New York Comedy club. the tickets are valid until June *, 2014.