Allied Construction & Site Development

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.] My concern remains that if I was tricked into unknowingly subscribing to Oasis Energy by this telemarketer, then there most likely are many others who were duped by him ( and perhaps others who were taught the same marketing technique).  I believe all consumers who joined Oasis Energy via this marketing company should be notified that they may have unwittingly been tricked into subscribing, and they should be given the opportunity to unenroll without penalty.  Until this occurs, the complaint remains unresolved, and a class action lawsuit still remains a viable option.
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  From the previous response it was not clear (1) at what rate the charges from 10/1/16-10/6/16 would be "re-rated" at, and (2) whether it was deemed that a credit was due. As of now (10/17/16), I have not received any check from Oasis.
Regards,[redacted]

To Whom This May Concern:This is Oasis Energy’s (“Oasis”) response to Revdex.com Complaint #[redacted]Thank you for bringing [redacted]’s concern to our attention and for allowing us to address it.[redacted] has filed a complaint because he states that his rate increased after a year without...

being notified. Investigative Results:·         On 5/19/15, [redacted] self-enrolled via the Choose Energy website. The account was enrolled in Oasis’ Fixed Power 12 Plus plan that included a 12 month fixed rate of 8.24 cents/kWh with a $9.95 monthly service fee and a cancellation fee of $12.00 per remaining month on the contract. o   Oasis sent the customer an email of his enrollment request to [redacted]. (E-mail attached)·         On 6/1/15, the service with Oasis became active. ·         On 4/3/16, Oasis emailed the customer a contract expiration notice to [redacted]. (E-mail attached)·         On 5/19/16, due to no response from the customer, the account defaulted to a variable rate.·         On 1/17/17, Mr. [redacted] called in to inquire about his rate. He was made aware that the account was on a variable rate and that a notice was sent on 4/3/16 via e-mail. Oasis offered a renewal rate but he declined and stated he would shop around. ·         On 1/18/16, Oasis received Revdex.com Complaint #[redacted]Outcome:Oasis would like to apologize for any inconvenience that the customer may have experienced. After careful review of the account, we would like to re-confirm that a contract expiration notice e-mail was sent to Mr. [redacted] on 4/3/16. As it stands, the account with Oasis is active and eligible for renewal or cancellation with no penalty. Due to proper notification of his contract expiration, we have deemed that no adjustments are warranted on the account. Please let me know if you have any further questions or concerns. Best regards,Luis [redacted]

Good Afternoon,
Oasis understands that the customer states he did not receive the e-mails for renewal; however, we have provided a copy of each email that was sent for each of the accounts. To reconfirm, each one states the date that each contract expired and what steps can be taken to renew it. It is an unfortunate situation that the customer might have missed the e-mails but Oasis believes that a sincere attempt was made to notify the customer of the expiring rate.
Just to explain a bit regarding how our pricing works, for fixed rate contracts we hedge the gas/electricity, which means we purchase it in advance based on the fixed rate price and consumption history. When an account is on a month-to-month variable product, we purchase it on the spot; therefore, the price is volatile depending on market conditions. When a customer agrees to a fixed rate plan, we purchase enough gas/electricity off of the grid for that price based on their therm/kWh history. A new fixed rate plan wasn’t chosen in this situation; therefore, we had to purchase the electricity/gas based on market conditions at that time. At this time, the charges incurred on both accounts do appear to be valid. In an effort to bring a resolution to the customer, we offered to backdate his new rate should he choose to renew his accounts; however, the offer was declined.  The offer to back date his rate to the beginning of the current billing cycle still stands should he decide to renew with Oasis. To reconfirm, Due to proper notifications of his contract expiration, we have deemed that the account does not warrant any adjustments.
Please let me know if you have any questions or concerns.
 
Best Regards,
 
Luis [redacted]

To Whom This May Concern:
This is Oasis Energy’s (“Oasis”) response to Revdex.com Complaint No. [redacted].
Thank you for bringing [redacted]’s concern to our attention and for allowing us to address it.
[redacted] has filed a complaint because he states that he had a one year contract and has...

an issue with how his renewal was handled. Mr. [redacted] states that his rate doubled and he was not notified. The customer is requesting to have the billing adjusted prior to him switching suppliers.
Investigative Results:
·         On 10/11/2016, Oasis sent the Contract Expiration notice for the gas account via email to [redacted] . (Email Attached)
·         On 10/17/2016, Oasis sent the Contract Expiration notice for the electric account via email to [redacted]. (Email Attached)
·         On 11/30/2016, due to no response from the customer the gas account defaulted to a variable month-to-month rate per the terms agreed upon.
·         On 12/6/2016, due to no response the electric service defaulted to a variable month-to-month rate per the terms agreed upon.
·         On 1/24/2017, Mrs. [redacted] contacted Oasis regarding the increase bill and was made aware that a notice was sent but that the contract expired. The Oasis agent offered renewal rates for both the gas and the electric rates along with a billing adjustment to the date of 1/10/2017. Mrs. [redacted] opted to call back after reviewing with her husband.
o   On this same day, Mrs. [redacted] contacted Oasis regarding the account and was advised that a supervisor reviewed the account and was advised that she would not be re-rated due to the renewal notice being sent  but reiterated the renewal rates and the adjustment offer to the date of 1/10/2017. Mrs. [redacted] asked for a copy of the Contract expiration to be forwarded and the agent made the request with the proper department.
·         On 1/25/2017, Oasis received Revdex.com Complaint No. [redacted].
Outcome:
Oasis would like to apologize for any inconvenience that the customer may have experienced. To re-confirm, [redacted] is requesting to have the billing adjusted as he states that the rates increased without notification. Please be advised that Oasis sent the Contract Expiration notices to Mr. [redacted]’s confirmed email address of [redacted] on 10/11/2016 and 10/17/2016 for both the gas and the electric service prior to the contracts expiring. For this reason, the customer’s account does not warrant any credits or adjustments.
Additionally, although Mr. [redacted] was
properly noticed Oasis offered to renew both accounts and adjust the billing back to the date of 1/10/2017. The customer declined. As it stands, both the gas and electric service are active and currently on a variable month-to- month rate. Should the customer choose to renew then the previous offer to adjust the billing to the date of 1/10/2017 still stands.
Please let me know if you have any further questions or concerns.
Best regards,
April [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
From: [redacted] Sent: Wednesday, May 13, 2015 2:05 PM To: drteam Subject: complaint #[redacted]   I had a chance to read the response from Oasis energy before my computer crashed. I was not able to respond until now.  However I consider also that the case is closed as Oasis did not address the complaint and what it did have to say was NOT the truth or the issue.  They don't seen to be capable of honesty and so the real resolution I seek is a strike against there credability which I have read elsewhere that they have none which is the way it should be.  They cannot be stopped from doing business within the scope of the law but I can warn my friends and neighbors not to do business with them.  Thank for the attention that you gave to this matter. [redacted]
Regards,

To whom it may concern:
 
Our records show that a valid enrollment for [redacted]’ account was obtained on or about 11/11/2011 for the customer’s account # [redacted] account was enrolled in our Immediate Savings program for the opportunity to receive an immediate savings of up...

to 8% off of [redacted] rate for the first two billing cycles and a new variable rate thereafter for the next twenty-four months. Unfortunately because the enrollment took place more than 2 years ago, the Third Party Verification is no longer available. It was on file for the minimum time required.
 
Once our company receives the enrollment accept transaction from [redacted]. a Welcome Letter, which includes the customer’s Terms of Service Document is immediately mailed to the customer. Our records show that these documents were mailed to the customer on 11/16/2011. It’s our understanding that [redacted]. also sends every customer a letter notifying them of the change of supplier and the effective date of the change.  Customers are also advised to contact [redacted]. if they did not agree to be enrolled with the [redacted] or wish to cancel the enrollment. Attached is a copy of the welcome letter.
 
According to our records [redacted] contacted us on 05/01/2014 to discuss her rate. At that time the customer was advised that her usage had increased and her account was on a variable rate. [redacted] was offered a fixed rate plan however; the customer declined and requested a cancellation of service.  During that phone call, the representative immediately submitted the cancellation as requested. We would like to confirm that the service for [redacted]’ account resumed with [redacted]. on 05/28/2014, as determined by [redacted].
 
We do as much as possible to avoid unsatisfied customers; in this situation [redacted] account was billed correctly and handled exactly according to the Terms of Service she agreed to. The main issue is that [redacted]’ usage went up significantly over the last few billing cycles of her service with us. She consumed 3-4 times as much energy as she did during the same time period the previous year. The amount billed is determined by the usage, which is captured by the local utility company. If [redacted] had any questions regarding her usage reported by [redacted]., or needed payment arrangements she should contact [redacted] directly to discuss these issues, as [redacted] is the entity that handles the meter reading and the billing of her account.
 
Feel free to contact us if you have additional questions.
 
[redacted]

To Whom This May Concern:
This is Oasis Energy’s (“Oasis”) response to Revdex.com Complaint [redacted]
Thank you for bringing C. M.’s concern to our attention and for allowing us to address it.
C. M. has filed a complaint because she states that the service just showed up on the BGE bill and feels...

the service is too expensive for 1 month. She goes on to  state the service was never authorized.
Oasis would like to apologize for any inconvenience that the customer may have experienced. Please be advised that per the TPV on 11/18/2016, Carolyn Mcneill authorized the gas enrollment to Oasis without any objections from the customer. However, as a courtesy; Oasis will perform a re-rate from 1/1/2017-4/1/2017 against the utility’s rate. If a credit is deemed as due then the customer will be refunded in the form of a check.  Lastly, C[redacted] Mcneill’s address of [redacted]nd the telephone number [redacted] have both been added to Oasis’ internal “Do Not Knock” and “Do Not Call” list.
Please let me know if you have any further questions or concerns.
Best regards,
April L[redacted]

To whom it may concern:
 
This isn’t acceptable: Our company has a zero tolerance for this type of activity. We are no longer doing business with the third party marketing company who enrolled this customer.
 
This should not have happened: During the sales training process this issue...

is specifically addressed and the sales reps are trained to not solicit elderly or impaired consumers.
 
The energy plan the customer signed up for was a standard fixed rate product, but the combination of unusually high season usage and the fact that the customer was no longer eligible for budget billing, combined to make this plan not a good fit for this particular customer.
 
Our management team has personally reached out to the customer’s daughter by phone and resolved the issue.
 
Please do not hesitate to contact me if you should have any questions or concerns regarding this matter.  
 
Regards,
 
O.E. Resolution Specialist

Whom This May Concern: This is Oasis Energy’s (“Oasis”) response to Revdex.com Complaint No. [redacted]. Thank you for bringing [redacted]’s concern to our attention and for allowing us to address it. [redacted] has filed a complaint because she was charged a monthly fee of $5.95 and was advised...

that the fees would be waived but says the charge still appears on her bill from 8/11/16-9/12/16. Ms. [redacted] also states that she found a lower rate prior to the Oasis service cancelling and prior to the service switching. She feels this is false advertising as well as price gouging. Investigative Results: ·         On 6/24/2016, Oasis generated and emailed the Contract Expiration notice to [redacted]. ·         On 8/8/2016, [redacted] contacted Oasis to verify that an Early Termination Fee would not be assessed as she stated that she would be switching soon. ·         On 8/10/2016, Oasis received an inbound termination request from the utility with an effective date of 9/14/2016. ·         On 8/13/2016, Due to no response from the customer the Oasis service defaulted to a variable month to month rate per the terms agreed upon. ·         On 9/14/2016, the Oasis service terminated. ·         On 9/19/2016, Oasis received Revdex.com Complaint No. [redacted]. Outcome: Oasis would like to apologize for any inconvenience that the customer may have experienced. To re confirm, Ms. [redacted] states that Oasis price gouged her prior to the service switching to another supplier, however, please be advised that Oasis proactively sent Ms. [redacted] a Contract Expiration Notice on 6/24/2016 in an effort to avoid any price increase as the notice instructs the customer to contact us directly at 1-800-324-3046 for a low fixed rate along with the option of renewing online at www.oasisenergy.com. The notice also states that if the customer does not renew that the service will automatically switch to a variable rate plan once the contract expires. As it stands, the Oasis service terminated 9/14/2016. Please note that the termination date is solely determined by the utility and not by Oasis. Lastly, as an act of good faith Oasis will adjust the $5.95 Monthly Fee that the customer was assessed for the billing cycle of 8/11/2016-9/12/2016. Please allow 1-2 billing cycles for completion. Unfortunately, [redacted]’s account does not warrant any additional credits or adjustments. The customer will be responsible for the billing as it is for the household’s consumption. Please let me know if you have any further questions or concerns. Best regards, April [redacted]

Tell us why here...
To Whom This May Concern:
This is Oasis Energy’s (“Oasis”) response to Revdex.com Complaint No. [redacted].
Thank you for Dennis [redacted]’s concern to our attention and for allowing us to address it.
Dennis [redacted] has filed a complaint because he received notification that the electric and...

gas supply service that his mother had with [redacted] had been changed to Oasis. Mr. [redacted] states he contacted Oasis on 9/6/2016 to dispute the change and was informed that his mother spoke to an agent and switched the service a week ago. Mr. [redacted] disputes this as he states that his mother has been deceased since 2014 and requested that the company cancel the service.
Investigative Results:
·         On 8/31/2016, someone identifying himself as Oi [redacted] authorized the enrollment to Oasis with a Door to Door agent from third party vendor Energy Group Consultants for a 6 month fixed rate plan. This plan offers a rate of 80.9 cents/therm with a $0 Monthly Service Fee (“MSF”) and a $0 Early Termination Fee (“ETF”). The customer also enrolled the electric supply onto a 6 month fixed rate plan at 0.1065 cents/kWh with $0 MSF and $0 ETF. (TPV Attached)
·         On 9/12/2016, Dennis [redacted] contacted Oasis to cancel stating that his dad cannot speak English so he does not know how the service was enrolled. The cancellation was submitted for both the gas and the electricity.
·         On 9/19/2016, Oasis received Revdex.com Complaint No. [redacted].
Outcome:
Oasis would like to apologize for any inconvenience that the customer may have experienced. After careful review of the TPV we have deemed it as invalid. Please be advised that Oasis takes complaints of this nature very seriously and for this reason we escalated this occurrence to the Marketing department and will obtain a statement from the agent associated with this case as well as take any disciplinary action deemed necessary. We would like to confirm that this is not how we train our sales agents nor do we condone this type of behavior.
As it stands the pending enrollments have been cancelled and will not become active. Mr. [redacted] will remain with the utility and not be billed or assessed any cancellation fees.
Please let me know if you have any further questions or concerns.
Best regards,
April [redacted]

To whom it may concern:
 
We strive to provide a positive experience for all of our customers.
 
Our records show that an enrollment for service with Oasis Energy for the account belonging to [redacted] was processed on 08/18/2015 for a 3 month term. Attached are the Terms of...

Service for your review.
 
According to our records, Ms. [redacted]’s contract expiration notices were sent to the customer on 09/27/2015, and on 10/27/2015 indicating that her contract would expire on 11/26/2015 along with renewal options. The notification explained that if service was not renewed her service will be switched to a variable rate plan. Because Ms. [redacted]did not renew her contract, she was billed at the market variable rate. Attached are the renewal notification letters for your review.
 
In an attempt to resolve her complaint amicably as a courtesy; Oasis Energy has agreed to re-rate Ms. [redacted]’s usage from 11/20/2015-12/22/2015 to the utility’s rate. The refund amount of $97.30 will be sent to the customer in the form of a check within the next 7-10 business days.
 
An attempt was made to contact the customer at [redacted] but was not able to successfully reach her. A detailed voicemail was left providing direct contact information, so that any additional questions or concerns can be addressed.
 
We apologize for any inconvenience that the customer may have experienced.
 
Please do not hesitate to contact me if you should have any questions or concerns regarding this matter.
 
Regards,
 
Angela [redacted] | Oasis Energy Issue Resolution Specialist
Phone: 281-822-8734 |Toll Free: 1-800-324-3046

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,THERE CONTRACT STATES THAT ON A MONTH TO MONTH PLAN WE WILL PAY A VARIABLE RATE BASED ON MARKET  CONDITIONS. THE ELECTRICITY RATE WILL BE BASED ON PRICES OF ELECTRICITY AND CAPACITY IN THE PJM MARKET IN THE MONTH INSIDE FERC TRANSCO STATION 65 POOL MARKET INDEX,PLUS A MARGIN ADDER IN CENTS PER KWH.    THIS IS NOT A DIFFICULT THING TO COMPUTE AS OASIS STATED IN THEIR REPLY. THE PJM PRICE IN DECEMBER IS ABOUT 2.5 CENTS PER KWH. THEY ONLY HAVE TO ADD THEIR MARGIN ADDER TO COME UP WITH THE PRICE THEY CHARGED ME WHICH WAS 16.5 CENTS PER KWH. SINCE THIS IS STATED IN THEIR CONTRACT IT IS NOT DIFFICULT TO COMPUTE NOR IS IT PROPRITARY INFORMATION THAT THEY DON'T HAVE TO DISCLOSE.THE PRICE THAT BGE WAS CHARGING THEIR CUSTOMERS FOR THE MONTH OF DECEMBER WAS ONLY 8.5CENTS PER KWH. THE RATE THAT OASIS IS CHARGING IS ALMOST DOUBLE THAT AMOUNT WHICH IS A HUGE OVERCHARGE.I WAN'T TO SEE HOW THEY CAME UP WITH THE PRICE THAT IS STATED IN THE CONTRACT.[redacted]

Good afternoon,Oasis again apologizes for any inconvenience; however, at this time the account is not due any adjustments. We believe that we have addressed all of the customer’s concerns as well as provided all necessary documentation in regards to this case. We stand by our initial response and believe this complaint should be administratively closed.Kind regards,Martha [redacted]

Good Afternoon,
 
We understand that Mr. [redacted] continues to be unsatisfied with Oasis’ responses; however, to re-confirm, the specific determinants of how our rates are determined are proprietary information and cannot be disclosed. As mentioned in Oasis’ initial response, the account was properly notified via email on 4/3/16 when it was sent to [redacted]. Due to no response, his account defaulted to a variable rate on 5/19/16. To confirm, the account has now closed as of 2/2/17.
 
Oasis again apologizes for any inconvenience; however, at this time the account is not due any adjustments. We believe that we have addressed all of the customer’s concerns as well as provided all necessary documentation in regards to this case. We stand by our initial response and believe this complaint should be administratively closed.
 
Thank you,
 
Luis [redacted]

To whom it may concern:
 
We strive to provide a positive experience for all of our customers. We value our customers and would like to resolve Ms. [redacted]’s dispute amicably.
 
Oasis Energy's records show that a valid enrollment was received for Ms. [redacted]’s electric account on...

07/30/2015. Please find the Terms of Service enclosed for your review.
 
Our records show that an incoming transaction was received from the utility company ([redacted]) on 01/06/2016 to cancel Ms. [redacted]’s account. The customer’s account terminated with Oasis Energy on 01/25/2016, as determined by the utility company ([redacted]).
After further investigation it appears that the customer did not receive her contract expiration notices accordingly. As a result, Oasis Energy has agreed to adjust the period in which the customer was billed at a variable rate. The refund amount of $131.37 will be mailed to the customer in the form of a check within 7-10 business days.
 
We apologize for any inconvenience that the customer may have experienced.
Please do not hesitate to contact me if you should have any questions or concerns regarding this matter.
Best regards,
 
Angela [redacted]
Oasis Energy | Issue Resolution Specialist
Phone: 281-822-8734 |Toll Free: 1-800-324-3046

Good Afternoon,
 
Oasis understands Mr. [redacted]’s concerns and we cannot stress enough that this type of sales tactic is not tolerated. Our marketing department reached out to our third party vendor and they confirmed that the agent was coached and re-trained after he deviated from the approved script. In an effort to avoid it from happening again, the third party vendor is paying close attention to his calls and has been placed on a final warning. Should this happen again, the agent will be terminated.
 
We apologize for any inconvenience Mr. [redacted] has experienced. To re-confirm, his enrollment has been cancelled and service with Oasis will not start.
 
Please let me know if you have any further questions or concerns.
Thank you,
Luis [redacted]

To Whom This May Concern: This is Oasis Energy’s (“Oasis”) response to Revdex.com Complaint #[redacted]. Thank you for bringing [redacted]’s concern to our attention and for allowing us to address it. [redacted] has filed a complaint because he states he was told by the sales person...

that he had time to think about signing up but then received an email that he had been enrolled. He is requesting to cancel and not be charged an early termination fee. Oasis would like to apologize for any inconvenience that the customer may have experienced. We would like to confirm that this is not how we train our sales agents nor do we condone this type of behavior. We have forwarded this information to our Marketing department so that they may further investigate the allegations made against the agent involved and take any disciplinary action deemed necessary. We would like to confirm that Mr. [redacted] called in to cancel the enrollment on 2/16/17 and was made aware that no early termination fee will apply to the account. As it stands, the enrollment terminated with Oasis prior to service starting and is not scheduled to begin in the future. Please let me know if you have any further questions or concerns. Best regards, Luis [redacted]

To Whom This May Concern:
This is Oasis Energy’s (“Oasis”) response to Revdex.com Case # [redacted].
Thank you for bringing [redacted]’s concern to our attention and for allowing us to address it.
[redacted] has filed a complaint because he states his rate went up 250% from 6 cents/kWh to 15 cents/kWh...

without any prior notice. He states he found the renewal notification in his junk folder on his email but he was not sent a paper notification.   
Investigative Results:
·         On 2/16/17, Oasis generated and e-mailed a Contract Expiration e-mail to [redacted]. (E-mail Attached)
·         On 4/7/17, due to no response from the customer, the account defaulted to a variable month to month rate.
·         On 6/14/17, a renewal was completed online for the account to Oasis’ Fixed Power 9 plan, which includes a 9-month fixed-rate of 5.789 cents/kWh with no Monthly Service Fee and an Early Termination Fee of $15.00 for each remaining contract month.
o   Oasis generated and e-mailed a renewal confirmation e-mail to [redacted]. (E-mail Attached)
·         On 6/15/17, Mr. [redacted] contacted Oasis to dispute the variable rate. Oasis confirmed that a Contract Expiration notification was sent to him through e-mail and that unfortunately no adjustments are warranted on the account; however, for renewing, he was offered a $100.00 gift card. Mr. [redacted] rejected the offer and hung up.
·         On 6/16/17, Oasis received Revdex.com Case #12210416.
Outcome:
Oasis would like to apologize for any inconvenience that the customer may have experienced. However, after careful review of the account, Oasis re-confirms that an email was sent to Mr. [redacted] on 2/16/17 reminding him that his contract was going to be expiring soon. Mr. [redacted] also confirms that he received the notice but did not see it because it was in his junk folder.
As it stands, the account has been renewed and the new rate will be effective on the next billing cycle. Due to proper notification of Mr. [redacted]’s contract expiring, no adjustments are warranted on the account.
Please let me know if you have any further questions or concerns.
Best regards,
Luis [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  The company states to have emailed me and attached a PDF of said notice.  I searched my email for web_enrollments, April [redacted], oasis, and oasis energy and have absolutely nothing except when I originally signed up. As I said.  Further, this PDF was attached to an email to an April [redacted] and I don't see an email to me  I am on an apple device, and will check again in the am, but I fail to see an EMAIL to me, only a PDF that was supposedly attached to said email.  Unless there is some rendering issue due to the apple device, I think my point has been proved.Additionally, why would I knowingly accept a rate that nearly doubled if I had known that my plan would change?  That doesn't seem quite logical and, further, seems quite predatory and negligent in regards to Oasis.The only acceptable outcomes to me are a rebate on the ridiculous bill I have received and a fixed rate for one year that is comparable with market rates, of which a simple google search can quickly establish.I invite April [redacted], or another qualified individual, to call me at any time at the ([redacted]) cell number listed on the complaint.  Otherwise, and unless they can satisfactorily meet my simple and fair requests, I will continue to pursue this matter and select another provider.  They can have my business for 12 months, or attempt to rob me for one.I leave it to them to decide, but, one thing I always remember in business is that the internet is written in ink.  As this is not the only such complaint on the Revdex.com site, I would expect a favorable outcome.
Regards,
[redacted]