Allison, George

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

[redacted] warranty was Processed  September  [redacted] 2017, we will be sending a refund in the amount of$ 3395  for the warranty $ 293   for the tax's $3688  total  refund  which will be going to Citizens bank .

Revdex.com:
The business contacted me immediately after I submitted the complaint as I was waiting for them.  Mike C[redacted] gave me the info and ensured me a check was already mailed out and I should receive it by weeks end.  If the check is received and for the amount he...

stated then this complaint/issue will have been addressed
Sincerely,
[redacted]

Im sorry to hear about the issue you had at the DMV... I will have a check sent to you by the end of the week and please accept my apologyThank Ron D[redacted]

I'm sorry but there was human error involved in pricing this particular vehicle and the price was immediately corrected when we were made aware. [redacted] was actually in the dealership on May ** after his 1st complaint and renegotiated the vehicle down to $68695........The only response I have at this point is an apology and the best price I can offer is $67500Thank YouRonald D[redacted]

WE ARE GOING TO TAKE THE KNOB OUT OF A INVENTORY VEHICLE,AND PUT INTO CUSTOMERS CAR SO CUSTOMER CAN DRIVE HIS CAR, AND WHEN UPDATED KNOB COMES OFF BACKORDER - WE WILL HAVE CUSTOMER STOP BY AND WILL INSTALL NEW UPDATED KNOB.

This vehicle was towed in as a emergency , and after we looked at it, we determined it has a internal engine issue that will be corrected under warranty. We gave customer alternate transportation when car arrived so they wouldn't be inconvenienced and need to take them out of it and put into a...

loaner car so customer wouldn't be charged. ( because only so many days rental can get covered under their policy )To make things easier we are sending customer our loaner car to her place of business on 06 ** 2015 and will exchange cars so she doesn't have to be inconvienanced any furtherAnd we will continue with repairswe will also look at tires that was mentioned in this document and addressany questionscontact[redacted]

The customer was totally aware and even told us that "he would make the remaining payments because he needed to be at a low payments on his new car of $192 per month. The customer also came into to the dealership very aggressively cursing and yelling at the salesperson and the sales manager.As a...

good will offer Id be willing to split the $451 with [redacted] as he was totally aware and even told us "forget about the old payments,I will take care of it.Thank YouRonnie D[redacted]General ManagerAtlantic Chevrolet Cadillac

CORRECTION - car was brought in for surging and stalling - not towed inwe examined and found internal engine failure and replaced engine.we also replaced two tires with new, for the complaint of dry rotted tires[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

please have establishment remove all hard inquiring on all 3 credit bureaus. I did not authorize them to check my credit and to present day they are still running my credit all this is doing is lowering my credit score. thank you [redacted]

[redacted] ordered a brand new Cadillac Escalade from Atlantic and was ready for pickup. On delivery the customer became very upset and belligerent with us as far as his trade equity. We politely told him that an equity check would be ready for him in a few days. There are certain policy's and...

procedures that we must follow to protect ourselves as well as the customer. The contents of the transaction must go through out accounting office to ensure the paperwork and title are free and clear as well as the banking and leasing paperwork.  The check would have certainly been cut to the customer but by no means on delivery. [redacted] knew this but refused to accept the explanation and continued to put words in the employees mouths by saying he was told that the check would be ready on delivery. This would have never been said by the salesperson nor the finance person. We would be more than happy to refund [redacted]s deposit. He needs to come into the dealership between 9 and 330, Monday thru Friday with his credit card and simply ask for Ron D[redacted] to get this done. Thank youRon D[redacted]

We are working with General Motors to get this situation rectified. It seems like this car was a " mis-build" and had a label on it that it shouldn't. We are tring to confirm this, so we can assist customer. We already advised customer of this. Awaiting response from area manager [redacted]

Please remove this complaint from your website. The dispute was submitted by mistake. And if possible, please don't contact the company and already contacted, please tell them that I have withdrawn my complaint.etter Business Bureau:
I have reviewed the response made by the business in reference...

to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]