Allstates Worldwide Movers, Inc.

Review: Our company has numerous number of transactions before, but the company, Allstates Worldwide Mover, Inc. has not fulfilled the payments due to out company. Currently, Allstates Worldwide Mover, Inc. has payments over $8,000 due to our company, but the company has failed to make the payment to us. The company is making things up to withhold the payment, and it's not right.

Just because our company is in [redacted], country far-away, Allstates Worldwide Mover, Inc. should not treat our company like it's okay to ignore. If the company does not take care of the company that it works with before, how can the company take care of its customers to meet the needs.Desired Settlement: Allstates Worldwide Mover Inc. to make the payment that is long overdue.

Business

Response:

This is a business to business matter.

We have tried to resolve this matter with the company. They are in complete denial of money they owe us. They have contacted an international collection agency from the United Kingdom. Once the collection agency found out the facts of the matter, they stopped pursuing same.

We are a Department of Defense contractor handling international relocations of service member's household goods. Something we have been doing since 1965. During this period of time, we have dealt with many overseas agents such as [redacted]. We have never once failed to pay our obligations when we terminated our relationship. We do no burn our bridges, and always leave the relationships on good terms because we never know, going forward, when it may be a neccessity of doing business again with that agent.

Specifically, when we move the shipments for the Department of Defense, they require us to pack the shipments in wooden lift vans (containers). When the relationship was terminated we wanted [redacted] to give our inventroy of 67 wooden lift vans to our new agent. They refused. We sent them an invoice for these 67 containers, in the amout of $6,030.00. In addition, we sent them a claim subrogtation invoice for damages caused by them to a shipment for $83.50.

Additionally, the Department of Defense member's have filed claims with us for which [redacted] was the origin agent. These claims have not yet been settled. Once the claims are settled we will make a determination of liabilty, and should the cause of the damage be [redacted]'s, then we will issue a claim subrogation invoice and forward supporting documents to their office. If they disagree they can dispute same.

Once those claims are resolved and claims subrogated back to [redacted], we will be able to know the exact amount of monies due [redacted], less monies due Allstates. Currently, there are four filed claims but not yet settled claims. The total claim amount of the four shipments is $1,887.99.

Normally, we would have made payment to the agent with an understanding that any claim subrogations would be paid by the agent back to us. However, [redacted] has lost all credibility with us, because they tried to ransom four shipments they had in their possession when we terminated our relationship with them. Never in our fifty years of business has an agent ever attempted this. This is strictly prohibited by the Department of Defense and it became necessary for us to contact the Department of Defense to advise them [redacted] was holding these shipments hostage against payment. Once the Department of Defense found out about this, they stepped in and told [redacted] if they wanted to continue doing work representing US companies they could not do this. They complied and released the shipments. This delay of over a month, may result in inconveniece claims filed by the miliaty members because of the late deliveries caused by [redacted]'s refusal to move the shipments in a timely fashion. Any inconvenience payments made to the service members would also be for the account of [redacted].

On July **, we wrote to [redacted] and told them that once all open items are resolved, we would be in a position to do a complete accounting and see what the balance of the account would be; and, then it would be resolved if we owed them money. (For the reader's edification, the Department of Defense has six years to file a claim for loss or damage but that is very rare and we are not going to hold any balances may be due [redacted] that long).

The fact that [redacted] tried to hostage military personnel household goods and personal effects shipments, without regard to the owners' needs, speaks volumes of their lack of integrity and as such we can put ourselves in a position of dealing in a trustworthy manner with such a company. In our 50 years of business, dealing with many overseas agents, we have never had this unfortunate experience of dealing with such unethical people. These people pure and simple are not trustworthy.

In summation, even though we will never deal with this company again, once all damage and inconveniece claims have been settled with the Department of Defense, and the service members, [redacted]'s liablity, if any, will be determined. Should there be monies owed to [redacted], we will remit payment to them.

They had been previously advised of this but choose to try other means to strong arm us.