I have researched the complaint provided by the patient Her account was updated to bill her insurance with the corrected information on December 29, We will await their determination I apologize for the long wait times that the patient experienced when calling our Billing Customer Service Department We have installed new billing software which has created longer than wait times while our staff is trained If the patient would like to follow up to receive a status on her claim, she can e-mail me personally at [redacted] and I will assist her Please have her supply her account number which is [redacted] -*** Thank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and although the issue was not resolved by the Revdex.com or by the respondant from the agency, there is no longer an issue on the tableGenPath/Bioreference was unable to find prior communication or invoices despite their constant harassment Regards, [redacted] ***
I have researched the complaint provided by the patient Her account was updated to bill her insurance with the corrected information on December 29, We will await their determination I apologize for the long wait times that the patient experienced when calling our Billing Customer Service Department We have installed new billing software which has created longer than wait times while our staff is trained If the patient would like to follow up to receive a status on her claim, she can e-mail me personally at [redacted] and I will assist her Please have her supply her account number which is [redacted] -*** Thank you
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and although the issue was not resolved by the Revdex.com or by the respondant from the agency, there is no longer an issue on the tableGenPath/Bioreference was unable to find prior communication or invoices despite their constant harassment Regards, [redacted] ***