While the effort required was excessive and having to file a complaint was completely unnecessary I have received the lien release. I want them to improve the process and communication with banks they service collections on. There was no need to get to this action to get it done.
[redacted], 2014
The Dispute Resolution Department
Greater Houston Revdex.com [redacted] Houston, Texas [redacted] Re: [redacted] No.: [redacted] Dear Dispute Resolution Department:
This letter is in response to the recent complaint forwarded...
by your office regarding [redacted] The undersigned is the [redacted] for United Recovery Systems, LP. We appreciate the opportunity to respond to his concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. A review of our records do indicate that [redacted] facilitated the payment of an account in our office. Subsequently, [redacted] completed the required documentation to request the release of title and sent the documents to our office. Our records show our office then immediately forwarded the information to the client as requested. On [redacted] 11th, the file was closed and returned back to the creditor. On [redacted] 1st, [redacted] informed our office he still was not in receipt of the title he requested. At that time, our agent explained we forwarded his paperwork as requested and the account was no longer in our office. As a result of [redacted]’* call, we notified the creditor of his concerns. Since the time of [redacted] filing this complaint, we have been notified that the creditor overnighted the title to [redacted] on [redacted] 3rd, to which [redacted] has confirmed receipt.
We appreciate [redacted]’s efforts in working to resolve this matter. We sincerely hope this represents a satisfactory resolution to [redacted]’s concerns. I would invite you or him to contact me directly if I can be of further assistance.
[redacted]
This letter is in response to the recent complaint forwarded by your office regarding **. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to his concerns. We have reviewed the...
complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank **. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. In [redacted] of this year, our office received two accounts in **. [redacted]’ name from one of our clients. In the course of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving matters placed with our office. However, I do believe there may be some confusion as a review of our records reveals our office has not spoken to or received any correspondence from **. [redacted]. As such, we have no record of his or any other person’s request to cease calls to his employer. We do apologize for any inconvenience resulting from our calls as this was not our intention. Per **. [redacted]’ request, we will cease from placing any further calls to his place of employment.
We appreciate **. [redacted]’ efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution his concerns. I would invite you or him to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, LP
[redacted]
December 18, 2014
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Re: Ms. [redacted]
Case No.: [redacted]
URS No.: [redacted]
Dear Dispute Resolution Department:
This letter is in...
response to the recent complaint forwarded by your office regarding Ms. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to her concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank Ms. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. A review of our records indicate we received an account in her name on November 7th, 2014, from one of our clients.. In the course of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving those accounts placed with our office. In order to protect the privacy of the consumers we are attempting to reach, our agents do ask individuals to verify personal information before disclosing the nature of the calls. Further review reveals that on December 8th, Ms. [redacted] gave permission to and instructed one of our agents to contact her mother in order to help resolve the account. Finally, we have no record of any calls from our office made before or after those hours permitted by law or any threatening representations made by our agents as Ms. [redacted] claims. Per Ms. [redacted] request, URS will cease from contacting her regarding this account. As of today, I can confirm we will be clossing her file in our office and returning it to the creditor.
We appreciate Ms. [redacted] efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution to her concerns. I would invite you or her to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, **
[redacted]
February 10, 2015
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Re: [redacted] Case No.: [redacted]
URS No.: [redacted] Dear Dispute Resolution Department:
This letter is in response to the recent...
complaint forwarded by your office regarding [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to her concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. On February 27, 2014, our office received an account in [redacted]’s name from one of our clients. A review of our records reveals [redacted]’s file was subsequently closed in our office and returned to the creditor on June 30, 2014. No activity has occurred on her account since that time.
Recently, on January 30th, 2015, our records indicate that [redacted] contacted our office outisde of normal business hours (number ending in [redacted]) and left a voice message explaining she had just spoken with a rude individual that offered her a gift card. Shortly after, we received this complaint detailing the same incident. After investigating her concerns, we are unable to locate any record of [redacted] contacting our office prior to leaving the voice message on January 30th, 2015. Additionally, as [redacted] indicated on her message she had just spoke with someone from our office, we are concerned the incorrect number may have been contacted as the time of the call would have been outside of our normal business hours and no representative from our office would have been available.
Finally, as the account has been returned to the creditor, we are unable to respond to her offer to resolve the account and would refer her to contact the creditor directly. We do apologize for any inconvenience [redacted] has experienced, as this was not our intention. We sincerely hope this represents a satisfactory resolution her concerns. I would invite you or her to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, LP [redacted]
January 30, 2015
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Case No.: [redacted]
Dear Dispute Resolution Department:
Thank you for your correspondence. We have reviewed our records and are unable to...
locate any records in our system related to a consumer named John D. H[redacted] using the information provided. Additionally, our office does not have a record of placing any telephone calls to the number referenced in the complaint (ending [redacted]). I am concerned there may be some confusion and that United Recovery Systems, LP has been incorrectly named as we are not a law firm. If Mr. H[redacted] would like to submit additional information, our office would be happy to investigate this matter further.
We appreciate Mr. H[redacted]’s efforts in working with us to resolve this matter. We hope this information aids in the resolution of Mr. H[redacted]’s concerns. I would invite you or him to contact me at the information below should you wish to further discuss this matter.
Kind regards,
Michael S. K[redacted]
Compliance Attorney
United Recovery Systems, LP
713.977.1234 x[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
Regards,
I have over 8 recorder phone calls from yall as a company. 3 of them with misleading information the person stating they were from the "law firm" and another 4 from the same number stating who yall were by name so really I am not up for the games. I know my rights and the none stop herassing phone calls and misrepresentation of who yall are to try and gain information with threats ends now do not contact my phone number. If u need anything or feel you may have a problem to take care of you may send my a writen letter by mail. If you would like the recorded phone calls I would be more then happy to give them to yall.
[redacted]
**. [redacted]
Case No.: [redacted]
URS No.: [redacted]
This letter is in response to the recent complaint forwarded by your office regarding **. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the...
opportunity to respond to his concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank **. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. On [redacted], our office received an account in **. [redacted]’s name from one of our clients. In the course of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving those matters placed with our office. A review of our records reveals our office did speak with **. [redacted] on [redacted], at which time our agent requested **. [redacted] to verify personal information given to our office by his creditor to confirm his identity in accordance with company policy. As URS is not a data furnisher, we do not report any negative information to the credit bureaus and therefore have not negatively impacted **. [redacted]’s credit. Any negative reporting on **. [redacted]’s credit bureau should be discussed with his creditor directly. As of today, I can confirm that at the request of **. [redacted], United Recovery Systems, LP will not be placing any further telephone calls to him regarding this matter.
We appreciate **. [redacted]’s efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution his concerns. I would invite you or him to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, LP
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. First I would like to correct the zip code on the file is wrong so please correct the right zip code which should [redacted] and [redacted].It’s not within the law to call any creditor and demand payment
without providing itemizes bills, statement etc; for the creditor to review and
see all transaction. Without doing this it is illegal to demand the payment.
Many people of have lost thousand of dollars with asking payment on the
phone and without providing any detail history. One example is my son-in law in
2013 he was called and informed the caller was from [redacted] and my son-in law had overdue
tax that has to be paid. After discussion the caller asked my son-in law if he wishes
to settle the matter on that day it can be settled with payment of $2,500.00.
Total amount owed was explained was at that time $5,500.00 at that time
it was explained. My son-in law was provided a phone and asked to go and make deposit
in a Rite Aid store. After depositing and getting the receipt he was asked to
call the number that was provided. After making cash deposit which was asked to
make when he returned and made the phone call phone he received phone number is
disconnected number. He lost $2,500.00.
If this company operate business say is legal I urge them to
provide [redacted] and Federal law that states anyone who calls and demand payment
should be made without seeing anything what the payment is for. No law
states that any consumer should make the payment on the phone unless consumer
has been provided in writing in detail. This company admits no written request
was made prior to both calls and is illegal I 'm not sure if this also TCPA violation
which I will check later. This is violation of fair debt collection practice by
not writing to and calls us for payment.
On the second the account is associated to my business account and
I have right to deal with this. I spoke to credited on 2/19/15 and requested
information which they will provide me later on bother account. They never insisted
that I can not be providing with any information. Infect when I told I two
accounts issues and provided first account they themselves manage to pull the
second account. This company could be calling from anywhere in the world
and call tell anything without having anything it could be scam etc.
I will find the law for not writing and calling to demand the
payment without providing anything in writing.
Regards,
January 12, 2015
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Re: Ms. [redacted]
Case No.: [redacted] No.: [redacted]
Dear Dispute Resolution Department:
This letter is in response to the...
recent complaint forwarded by your office regarding Ms. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to her concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank Ms. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. Recently, our office received placement of an account for a consumer from one of our clients. In the co[redacted]e of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving those matters placed with our office. Our records indicate that we did attempt to locate this person at a telephone number we now understand belongs to Ms. [redacted] (ending [redacted]). We apologize for any inconvenience our calls may have caused as this was not our intention. As of today, we have marked her number as “do-not-call” in our system. I can confirm [redacted] will cease from contacting her regarding this matter.
We appreciate Ms. [redacted] efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution her concerns. I would invite you or her to contact me directly if I can be of further assistance.
Kind regards,
Michael S. K[redacted]
Compliance Attorney
United Recovery Systems, LP
[redacted]
While the effort required was excessive and having to file a complaint was completely unnecessary I have received the lien release. I want them to improve the process and communication with banks they service collections on. There was no need to get to this action to get it done.
[redacted], 2014
The Dispute Resolution Department
Greater Houston Revdex.com [redacted] Houston, Texas [redacted] Re: [redacted] No.: [redacted] Dear Dispute Resolution Department:
This letter is in response to the recent complaint forwarded...
by your office regarding [redacted] The undersigned is the [redacted] for United Recovery Systems, LP. We appreciate the opportunity to respond to his concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. A review of our records do indicate that [redacted] facilitated the payment of an account in our office. Subsequently, [redacted] completed the required documentation to request the release of title and sent the documents to our office. Our records show our office then immediately forwarded the information to the client as requested. On [redacted] 11th, the file was closed and returned back to the creditor. On [redacted] 1st, [redacted] informed our office he still was not in receipt of the title he requested. At that time, our agent explained we forwarded his paperwork as requested and the account was no longer in our office. As a result of [redacted]’* call, we notified the creditor of his concerns. Since the time of [redacted] filing this complaint, we have been notified that the creditor overnighted the title to [redacted] on [redacted] 3rd, to which [redacted] has confirmed receipt.
We appreciate [redacted]’s efforts in working to resolve this matter. We sincerely hope this represents a satisfactory resolution to [redacted]’s concerns. I would invite you or him to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
[redacted] ###-###-####
[redacted]
This letter is in response to the recent complaint forwarded by your office regarding **. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to his concerns. We have reviewed the...
complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank **. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. In [redacted] of this year, our office received two accounts in **. [redacted]’ name from one of our clients. In the course of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving matters placed with our office. However, I do believe there may be some confusion as a review of our records reveals our office has not spoken to or received any correspondence from **. [redacted]. As such, we have no record of his or any other person’s request to cease calls to his employer. We do apologize for any inconvenience resulting from our calls as this was not our intention. Per **. [redacted]’ request, we will cease from placing any further calls to his place of employment.
We appreciate **. [redacted]’ efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution his concerns. I would invite you or him to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, LP
[redacted]
December 18, 2014
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Re: Ms. [redacted]
Case No.: [redacted]
URS No.: [redacted]
Dear Dispute Resolution Department:
This letter is in...
response to the recent complaint forwarded by your office regarding Ms. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to her concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank Ms. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. A review of our records indicate we received an account in her name on November 7th, 2014, from one of our clients.. In the course of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving those accounts placed with our office. In order to protect the privacy of the consumers we are attempting to reach, our agents do ask individuals to verify personal information before disclosing the nature of the calls. Further review reveals that on December 8th, Ms. [redacted] gave permission to and instructed one of our agents to contact her mother in order to help resolve the account. Finally, we have no record of any calls from our office made before or after those hours permitted by law or any threatening representations made by our agents as Ms. [redacted] claims. Per Ms. [redacted] request, URS will cease from contacting her regarding this account. As of today, I can confirm we will be clossing her file in our office and returning it to the creditor.
We appreciate Ms. [redacted] efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution to her concerns. I would invite you or her to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, **
[redacted]
February 10, 2015
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Re: [redacted] Case No.: [redacted]
URS No.: [redacted] Dear Dispute Resolution Department:
This letter is in response to the recent...
complaint forwarded by your office regarding [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to her concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. On February 27, 2014, our office received an account in [redacted]’s name from one of our clients. A review of our records reveals [redacted]’s file was subsequently closed in our office and returned to the creditor on June 30, 2014. No activity has occurred on her account since that time.
Recently, on January 30th, 2015, our records indicate that [redacted] contacted our office outisde of normal business hours (number ending in [redacted]) and left a voice message explaining she had just spoken with a rude individual that offered her a gift card. Shortly after, we received this complaint detailing the same incident. After investigating her concerns, we are unable to locate any record of [redacted] contacting our office prior to leaving the voice message on January 30th, 2015. Additionally, as [redacted] indicated on her message she had just spoke with someone from our office, we are concerned the incorrect number may have been contacted as the time of the call would have been outside of our normal business hours and no representative from our office would have been available.
Finally, as the account has been returned to the creditor, we are unable to respond to her offer to resolve the account and would refer her to contact the creditor directly. We do apologize for any inconvenience [redacted] has experienced, as this was not our intention. We sincerely hope this represents a satisfactory resolution her concerns. I would invite you or her to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, LP [redacted]
January 30, 2015
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Case No.: [redacted]
Dear Dispute Resolution Department:
Thank you for your correspondence. We have reviewed our records and are unable to...
locate any records in our system related to a consumer named John D. H[redacted] using the information provided. Additionally, our office does not have a record of placing any telephone calls to the number referenced in the complaint (ending [redacted]). I am concerned there may be some confusion and that United Recovery Systems, LP has been incorrectly named as we are not a law firm. If Mr. H[redacted] would like to submit additional information, our office would be happy to investigate this matter further.
We appreciate Mr. H[redacted]’s efforts in working with us to resolve this matter. We hope this information aids in the resolution of Mr. H[redacted]’s concerns. I would invite you or him to contact me at the information below should you wish to further discuss this matter.
Kind regards,
Michael S. K[redacted]
Compliance Attorney
United Recovery Systems, LP
713.977.1234 x[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.
[Provide details of why you are not satisfied with this resolution.]
Regards,
I have over 8 recorder phone calls from yall as a company. 3 of them with misleading information the person stating they were from the "law firm" and another 4 from the same number stating who yall were by name so really I am not up for the games. I know my rights and the none stop herassing phone calls and misrepresentation of who yall are to try and gain information with threats ends now do not contact my phone number. If u need anything or feel you may have a problem to take care of you may send my a writen letter by mail. If you would like the recorded phone calls I would be more then happy to give them to yall.
[redacted]
**. [redacted]
Case No.: [redacted]
URS No.: [redacted]
This letter is in response to the recent complaint forwarded by your office regarding **. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the...
opportunity to respond to his concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank **. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. On [redacted], our office received an account in **. [redacted]’s name from one of our clients. In the course of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving those matters placed with our office. A review of our records reveals our office did speak with **. [redacted] on [redacted], at which time our agent requested **. [redacted] to verify personal information given to our office by his creditor to confirm his identity in accordance with company policy. As URS is not a data furnisher, we do not report any negative information to the credit bureaus and therefore have not negatively impacted **. [redacted]’s credit. Any negative reporting on **. [redacted]’s credit bureau should be discussed with his creditor directly. As of today, I can confirm that at the request of **. [redacted], United Recovery Systems, LP will not be placing any further telephone calls to him regarding this matter.
We appreciate **. [redacted]’s efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution his concerns. I would invite you or him to contact me directly if I can be of further assistance.
Kind regards,
[redacted]
Compliance Attorney
United Recovery Systems, LP
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. First I would like to correct the zip code on the file is wrong so please correct the right zip code which should [redacted] and [redacted].It’s not within the law to call any creditor and demand payment
without providing itemizes bills, statement etc; for the creditor to review and
see all transaction. Without doing this it is illegal to demand the payment.
Many people of have lost thousand of dollars with asking payment on the
phone and without providing any detail history. One example is my son-in law in
2013 he was called and informed the caller was from [redacted] and my son-in law had overdue
tax that has to be paid. After discussion the caller asked my son-in law if he wishes
to settle the matter on that day it can be settled with payment of $2,500.00.
Total amount owed was explained was at that time $5,500.00 at that time
it was explained. My son-in law was provided a phone and asked to go and make deposit
in a Rite Aid store. After depositing and getting the receipt he was asked to
call the number that was provided. After making cash deposit which was asked to
make when he returned and made the phone call phone he received phone number is
disconnected number. He lost $2,500.00.
If this company operate business say is legal I urge them to
provide [redacted] and Federal law that states anyone who calls and demand payment
should be made without seeing anything what the payment is for. No law
states that any consumer should make the payment on the phone unless consumer
has been provided in writing in detail. This company admits no written request
was made prior to both calls and is illegal I 'm not sure if this also TCPA violation
which I will check later. This is violation of fair debt collection practice by
not writing to and calls us for payment.
On the second the account is associated to my business account and
I have right to deal with this. I spoke to credited on 2/19/15 and requested
information which they will provide me later on bother account. They never insisted
that I can not be providing with any information. Infect when I told I two
accounts issues and provided first account they themselves manage to pull the
second account. This company could be calling from anywhere in the world
and call tell anything without having anything it could be scam etc.
I will find the law for not writing and calling to demand the
payment without providing anything in writing.
Regards,
January 12, 2015
The Dispute Resolution Department
Greater Houston Revdex.com
1333 West Loop South, Suite 1200
Houston, Texas 77027
Re: Ms. [redacted]
Case No.: [redacted] No.: [redacted]
Dear Dispute Resolution Department:
This letter is in response to the...
recent complaint forwarded by your office regarding Ms. [redacted]. The undersigned is the Compliance Attorney for United Recovery Systems, LP. We appreciate the opportunity to respond to her concerns. We have reviewed the complaint and the related matter. As a result of our investigation we have made the following determinations:
First, I would like to thank Ms. [redacted] for providing us feedback on our efforts as this is one tool we can use to continue to improve our operations. Recently, our office received placement of an account for a consumer from one of our clients. In the co[redacted]e of doing business, our office attempts to communicate with consumers by both mail and telephone to assist in resolving those matters placed with our office. Our records indicate that we did attempt to locate this person at a telephone number we now understand belongs to Ms. [redacted] (ending [redacted]). We apologize for any inconvenience our calls may have caused as this was not our intention. As of today, we have marked her number as “do-not-call” in our system. I can confirm [redacted] will cease from contacting her regarding this matter.
We appreciate Ms. [redacted] efforts in working with us to resolve this matter. We sincerely hope this represents a satisfactory resolution her concerns. I would invite you or her to contact me directly if I can be of further assistance.
Kind regards,
Michael S. K[redacted]
Compliance Attorney
United Recovery Systems, LP
[redacted]