Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The website utilization as referenced by the business was only used to obtain contact info and picture of boat modelNo details of policies or disclosures were reviewedThe phone call when deposit was charged informed me that the contract would be sent and their policy said they needed to be receive this signed document and payment and full within thirty days of departure, but in this case since I called so close they wanted the contract as soon as I could get it doneOffering to reschedule is not acceptable as this season would mean I essentially have the month of October as an optionThe main point of this discussion is that I did not even make the reservation within days! I was not informed of this on the phone; I was not told that by making this reservation there would be no option for any cancellation due to the time factorMy request has simply been to have a compromise or negotiation for this refund matter[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.The website utilization as referenced by the business was only used to obtain contact info and picture of boat modelNo details of policies or disclosures were reviewedThe phone call when deposit was charged informed me that the contract would be sent and their policy said they needed to be receive this signed document and payment and full within thirty days of departure, but in this case since I called so close they wanted the contract as soon as I could get it doneOffering to reschedule is not acceptable as this season would mean I essentially have the month of October as an optionThe main point of this discussion is that I did not even make the reservation within days! I was not informed of this on the phone; I was not told that by making this reservation there would be no option for any cancellation due to the time factorMy request has simply been to have a compromise or negotiation for this refund matter[To assist us in bringing this matter to a close, we would like to know your view on the matter.] Regards, [redacted] ***