AM PM Glass

[redacted] ***The surveys presented on our site can disqualify a member after a series of profiling questions [redacted] was actually able to reach a $payout and received his payment via PayPal on We feel this matter is closed as he continues to participate on our site and receive creditSincerely, [redacted] Member Services

[redacted] ,Thanks for bringing this to our attention[redacted] received an additional email from [redacted] asking about the support he received This is separate from any emails he would receive from [redacted] If he received any of those after June *, then that is most definitely concerning.I feel that all other points have been consistently addressed, even if unresolved to [redacted] 's likingThank you for your time and attentionSincerely,Rosemarie C***

[redacted] : I see that [redacted] has submitted a few tickets regarding payments However she has not allowed our support team adequate time to respond She started submitting tickets last Friday after business hours and over the weekend She will probably receive a response later today However, I will disclose that she requested her payment on June *, Our payments are only processed on the [redacted] ( or closest business day prior to the ***) AND on the last business day of the month Therefore, since her request was made on June *, her payment is set to process this Thursday, the ***Sincerely,Rosemarie C***Member Relations Manager

[redacted] ***, Apologies for the oversight on this complaint! We can assure you that [redacted] received his payment about a month ago Please refer to the following: [redacted] *** [redacted] [redacted] [redacted] *** [redacted] [redacted] Sincerely,Rosemarie C***Member Relations Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [redacted] Thank you for bringing this to our (as in, royal WE) attentionPlease DO NOT close my complaint without reviewing my comments belowAs it appears, see below, this website and company are promoting an unethical behavior and are a serious concern for a safe online “eco”systemA link shows opinions of others about [redacted] and show similar claims as mine [redacted] .ASince feelings are biased, evidence is the only way to remain objectiveOn the other hand, I fear that vindale's representative is displaying a bullying attitude, as a verbal act, by claiming that my refusal to accept their surreal claims is only because they were not to my likingTheir tone of voice attempts to discredit my valid claims, discredit their objectivity, and in doing so, to discredit me, in absence of true evidenceWhat separates delusional thinking from a valid belief, in this case, in the form of a complaint? That would be, evidence.May I remind vindale's representative that I am not seeking any material gain with this complaintThis is the second time they display this attitude in an attempt to close a complaint in a manner to serve their image as companyMay I also remind vindale's representative that both MO and NY have laws that impose sanctions for cyberbullyingLuckily for vindale, the NY state only “proposed”, i.edid not pass, criminal sanctions for cyberbullyingBHere is the EVIDENCEIn contradiction to vindale's representative claims, the evidence points to the following: [redacted] is not an unusual extensionvindale and their representatives may “feel” this way (again), but objective evidence (presented in the previous reply) from [redacted] contradicts their view of the internetMy attempt to contact vindale's privacy department by email was blocked, effectively making their [redacted] functionally non-existentHow exactly did they address this concern? At the time of this posting, their servers still blocks my email from contacting their privacy department (evidence available)if vindale's email server blocks my emails because they are coming from an unusual domain, how is it possible for their [redacted] to receive emails from the same email address without being blocked?in an email to vindale support, I requested my account to be closed and that no further contact from vindale was accepted (in a separate statement)vindale “terminated” my account yet they chose to ignore my privacy requests by saying that sending support satisfaction surveys was acceptableThis is an example of spammingUpon account closure, I requested vindale to donate my then available funds (USD), earned by honest work, to a charity of their choosingI did not hear back from them rethis requestAs mentioned previously, vindale surveys display a malicious type of internet behavior, i.e., fast switching screens, jumps from one domain to anotherProof belowI tried links I received from vindale in emails when my account was active.Most concerning: I managed to complete a survey which promised I earned USD but I did not log in, then it took me to another survey.This has conclusions:- promised rewards, I.e payments, are likely non-materializing- the data they put together for the companies they supposedly serve is of little value since I was able to successfully complete a survey (evidence available) with bogus information for the bogus payment I was receiving anyways- vindale belongs to a network of “survey” companies and they do not take ownership or have, much less pay for, their own surveysa [redacted] c [redacted] Link claims a pay of I was directed to various survey sites despite the fact I was not logged in.Links go from vindale to (example) [redacted] and the user is presented with claims“ [redacted] ***”the user then takes the survey, wastes time and then the page directs to either“ [redacted] .”to repeat a similar cycle.From the above, it is clear that [redacted] online behavior is misleading, deceptive and unethical Sincerely, [redacted] ***

[redacted] ***:Thanks for forwarding this complaint to us We have received many tickets from [redacted] In an effort to reduce duplication of tickets, we have merged a lot of them together Contrary to what she has stated, we have provided her with some insightful and personal responsesOften times when members are not pleased with our site or services, they have unsubscribed from our site Since [redacted] does not want to do that, we have reassured her that any disqualifications from surveys are not the result of issues within [redacted] or a personal attack on her account We do not receive any benefit from [redacted] being disqualified or from not being eligible to complete surveys In fact, we'd like her and any member of our site to complete as many as possible; that is the only way we get paid for leads Disqualification can occur after the member answers a series of questions within a survey Filling out the profile on our site helps us match her up with ones she may qualify for, but ultimately the individual queries within the survey determine if she is the right fit for itIn addition, we'd like to point out that [redacted] is one of our higher earners and she has already accrued $year to date, so that is great considering this is just a hobby for herWe hope that the Revdex.com can re-iterate to [redacted] that there is no personal attack or manipulation against her account Oour site is working as it should and she can continue to participate Should there be any other questions or concerns, please contact me againSincerely,Rosemarie C***Member Relations Manager

[redacted] ,Thanks for the reminder and apologies for the delayed response! I'm not really clear on what this person's claim is.Our privacy policy is put in place to protect our members We state that we do not share their information with others -- this is any information that they disclose to us in their profile It does not include any information that they enter on a third party site.In addition, the email this person entered is not found on our database If we can get an email they signed up with, we can look into their account If they could also provide specifics on which surveys gave them errors, that would be very helpfulSincerely,Rosemarie C***Member Relations Manager

To Whom It May Concern:There was a technical error that occurred on our site, that did not allow [redacted] ' payment to properly process Once he notified us, we attempted to send him a check that got lost in the mail We tried to track the check but our third party system stated it would take another 1-days to uncover anything Due to this, we offered [redacted] the opportunity to get a payment via [redacted] instead There was a slight glitch with [redacted] but once [redacted] was able to call [redacted] and resolve the issue on his end, he was able to get his payment.As always should [redacted] have any further questions or concerns, he should feel free to contact us.Sincerely,Rosemarie C***Member Relations Manager

[redacted] ,*** [redacted] ***'s complaint states that she did not receive a payment because she has two accounts Her claim is that she does not have two accounts However, our system detects any new and/or previous accounts that a member signed up for, and links them to each other should they share any information.In this case [redacted] signed up for an account in and then again in She reached payout amount under her new account but was flagged due to the old account which shared name and password info We have gone ahead and overridden this flag because [redacted] has not accessed her old account since 2008.Her check has been processed and she should expect to receive it within 7-days.Sincerely, [redacted]

To Whom It May Concern:We have advised [redacted] to discontinue use of Your Surveys if she is not happy with their service In reviewing her account, I see that she has been credited for many of their surveys but there are times where she is disqualified Our site does not credit members for disqualifications; only completions To note, she has been provided with some partial credits as a courtesyShe would like for us to disassociate ourselves from this company and due to the circumstances, that is something our management does not want to do at this timeWe have also given [redacted] the option to close her account and be rounded off to a payout amount, but she does not want to discontinue use of our site We are more than happy to keep her on as a member, but we ask that she accept our partnership with Your Surveys Those surveys will not be removed from our site as many other members enjoy themSincerely,Rosemarie C***Member Relations Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

To Whom It May Concern:Apologies for the the delayed response.We never paid [redacted] because it is a requirement that she have $in her account before she is eligible to make a request This information is listed in our terms, FAQ and request a payment page.In addition, [redacted] has been unsubscribed from our site since August **, If she is continuing to receive email, she should forward the email to [redacted] along with the headers and we will take a look at which particular email keeps going out to herSincerely,Rosemarie C***Member Relations Manager

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Unfortunately the limit of one account per household was not made clear since I don't know who the other person is.I look forward to the "check in the mail" in the amount of $ Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I am not pleased with this responseNo insight was ever given as to why these issues occurred and my progress was impededThis began in August of and has continuedScreenshots are all that were ever asked for and this process was impossible due to the way the sight moves you from survey to surveyThis response to the Revdex.com is as scripted as the responses I have received thru support from the siteThe attitude of no screenshots, no assistance is not an appropriate actionSince I reported to the Revdex.com the issues have become worse, since [redacted] 's response to the Revdex.com it has become even worseYesterday and today I have been limited to only surveys that paid out at to cents each and today I have not been able to enter any surveys at all and am redirected to a survey that began being posted yesterday that will not openI reported this and have received no response at allThe retalliation seems to be progressing As for the amount I have made since the beginning of this year, dollars is not accurateSince I began using this service, my rewards have gone down significantly since August of Since June of 2016, my rewards dropped so low that I was almost unable to meet the requirements to cash out for the two monthly payment datesAs I stated before their process for reporting surveys that do not pay out properly is not legitimateThey state when they give you directions to their process that they have no "form" for thisI have been a member for over two years and this has not changedUsing their directions leads to nothing, not even an email to confirm that they received the information In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

[redacted] , Apologies for the delay in responding to this complaint [redacted] account was removed from our system after learning that there was more than one account in his household Per our terms & conditions and FAQ page, there is only one account allowed per household and any duplicate or multiple accounts are subject to being terminated and any credit due is deemed forfeitedSince [redacted] appears to be unaware of this condition, we will offer to pay out the $in his account to close out the matter However, should any other duplicate accounts be detected, the same offer will not be extendedNote that the payment can only be made in check form [redacted] should notify us if this is acceptableSincerely, Rosemarie C***Member Relations Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved bThe Here]
The technical issues are still occurring and as of two days ago on the sign in page to my member page, my email address and the password I enter there to gain access to my member page will not leave the page after clearing my cacheI have re installed all programs on my computer, started , restarted and cleared the cache and the history and it will not vacate the pagethis may seem trivial to you, the concern for me is that my password is no longer encrypted and is available for anyone to see and use at their discretionEven if I change the password it is still not encrypted and will not clear the page after all of the above stepsThis is an issue in *** *** pageThey also did not tell you that when I requested my last payment from them, the technical issues in the page shorted me in paymentsI had to contact them about this error and it took over two weeks to resolve, which is the first time any issue I have reported has ever been resolvedI feel this is only because I have reported them to the Revdex.com and for now they will appease me with this single gestureToday I attempted to watch the only video that has been available on my page for weeks and it refused to workThere are still many technical issues within the site and they continue to occurMy complaints about not qualifying for surveys is not the only complaint I have or have reportedSurveys that don't run properly, a portion of this page involves reward mail , which I signed up for but haven't received on over nine months, when I ask about this I get no answer as to why I have not received this reward mail as part of my membershipThis company has issues in their site and refuse to correct these issues as a way to keep members from participating so they may reach their goal so they may receive paymentthings disappear off the page never to be seen again or"screenshot" again to prove the issue is in their siteMy frustration has not been satisfied by any means as there are still many issues that keep members from progressing on this sitePlease take the time to investigate the *** blog and the *** *** page and you will see the many complaints from other members, not just my complaintsThere are still many issues in this site that are not being addressed
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

To Whom It May Concern:Although we understand *** *** frustration, our business does not operate in the manner she is expecting us to We do not have an employer/employee relationship as *** *** signed up for a membership We do not pay our members for any time they take to answer some questions They are only credited upon completion of a survey, as that is when we get paid for leads to third party affiliates In addition, members are only allowed to make payment requests at a $threshold *** *** did not come close to reaching that amount and we'd like for the Revdex.com to consider this matter closed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
I do not want to loose the money I have earned nor waste my time not qualifyingThere should be a lower threshold or more surveys that allow a person get to their requirements fasterLess that a dollar for 30+ minutes is not reasonable
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
I feel this company is a scam because they make it literally IMPOSSIBLE for you to qualify and you are already finishing surveys FOR FREE because you have to answer a million questions to "qualify" to do a survey , when in all honesty, you are doing it for free This is bad business and if this is your way of running an honest business then I will make sure everyone knows how you rip people off It's sad that the American consumer is being tricked when they work hard and put in time to try and make some extra money when they are raising a family, and working hard, then their time is getting wasted while its benefitting you for freeVery bad business
Sincerely, *** ***
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

*** ***
*** *** has been unsubscribed from our website since October **, If he continuously receives email, he should forward them to us at *** so that we can look into why he is still receiving them He should also include the headers to those
emails. Sincerely,Rosemarie C***Member Relations Manager