Amazing Siding & Windows

It was determined prior to installation that due to the nature of the homeowner's roof that the gutter protection she purchased could not be installed and a refund would be issued.  Apparently we certainly should have been much better at communication with the customer and this will certainly...

be addressed.  We apologize for any miscommunication.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  I continue to disagree with the company's record of events pertaining to the communication process around this piece of work. I am not currently traveling and will not be able to review my own records and respond further until September 26th at the earliest. I shall do so at that time and shall show a different train of events. I reject the company's implied tone that I have lied or exaggerated about the situation. Indeed, if the company and their representative had kept me better informed of the progress of this work, none of this would have transpired.[Provide details of why you are not satisfied with this resolution.]
Regards,