Amazingly Cat

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to me Regards, [redacted]

[redacted] [redacted] Regarding the complaint against Amazingly Cat I would like to pursue no further action with this company Yes it had been over a month since I had placed the order and not received and was charged for the product and their way of contacting them was impossible but in the end, I did receive the product this week October 30th.- If the Revdex.com would like to pursue further action with having them update their disclaimer when ordering that it takes much longer to receive the product and that it is also shipping out of another country to the United States that would be extremely helpful to future buyers that is fine with me Thank you [redacted] ***

Complaint: [redacted] I am rejecting this response because: I no longer want the second item and will contact Amazingly Cat to take the necessary steps to return the item that supposedly be received today Regards, [redacted] ***

Hi [redacted] ,first of all, thank you for your order with us!USPS records show that your order # [redacted] has been delivered in promised timeframe on 2th of February: [redacted] Best!

We have written & refunded [redacted] at am EST time on Before receiving the complaint for this case from Revdex.comWe have also attached a screenshot proof of the refundThank You!

Hi [redacted] ,sorry for the experience so farIn fact we did reply your emails multiple times on 12/30/and also 1/18/18Please rest assured, that we have already fully refunded your order.Have a nice day!

Revdex.com: I have reviewed the response made by the business, and find that this resolution is satisfactory to meI have not received any emails from this companyThe only correspondence I’m seeing is what is attached to your documentThey are right, in that I want to return this second item (if I EVER receive it)I don’t know whether I should contact them directly to let them know this or use the Revdex.com as the “mediator” to finally resolve this issue?Any help in resolving this would be greatly appreciated Regards, [redacted] ***

I purchased a marshmallow bed for my cat which she loved. However, the bed flattened. I ordered a nether larger bed on July 1st. I contacted them on July 26th as I had not yet received the bed. They updated my order status at that time. As of August 27th I contacted them again by email as I still had not received my cat bed. I was told at that time I had to contact you USPS to find out where my package was. USPS advised there is no scanning information available and they could only see it originated in China, which I was not aware of. I have received no further contact from amazingly cat, they are ignoring my requests for a refund. I suggest people avoid this company completely! They are not interested in customer satisfaction once they have your money!

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me
Regards,
*** ***

Hi ***,we have replied to your e-mails within 48h period, but it seems like you did not approve us in the list of your senders, hence our message did not go through (picture attached).Rest assured, we have fully refunded your order and provided a screenshot proof of it.As for the product, there
is no need to return to us.We apologise for any inconvenience caused

Hi ***,we are very sorry for the delay in shipping, it's due to shipping conditions we don't directly have control over.On your order status is: out for delivery, you can check this on USPS tracking link
below:***
We always guarantee delivery or a full refund, if our delivery has taken than expected or if the order has been lost in transit.We have fully refunded your order #*** which never charged for shipping (it was a free shipping offer).Screenshot proof of order refund attached.Thank You ***!

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me
Regards,
*** ***

Hi ***,Hi ***first of all, thank you for your order with us!I'm very sorry that you did not receive your order before Christmas.We have fully refunded your order on 4th February 2018.There is no need to return the items, we'd appreciate if you keep them or donate to a local cat
shelter.Thank you ***!

Hi ***, records show that our system sent out your order #*** confirmation message on 20th December.In addition your order was delivered on 2nd of December: ***If you are not satisfied with your product
received, then please contact us at [email protected] and we'll make it right.Thank You!

[redacted],thank you for your reply!We have not heard back from just yet but seems like you want to return the second half of your order?Please let us know and we will act accordingly!Thank You!

Hi [redacted],your order #[redacted] delivery is scheduled today (01.11.2018) by USPS:[redacted]
If there’s any other questions or concerns, please feel free to reply back to us at [redacted] and we will be more than happy to...

assist you!

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

Complaint: [redacted]
I am rejecting this response because: I no longer want the second item and will contact Amazingly Cat to take the necessary steps to return the item that supposedly be received today. 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]

[redacted]
[redacted]
[redacted]
[redacted]
[redacted]
I did finally receive my package last week.[redacted]