Amber Heating & Air Conditioning

I will be honest - I didn't think an HVAC company was going to show me what it means to have consistently awesome customer serviceMike [redacted] was my tech this time around, and just like James made a great first impression by asking my permission to enter my house, put booties on to keep my floor clean and had a big smile on his faceHe asked my permission to look at my thermostat and start working on the furnace, instead of just going right to work which was a nice touchWhat really impressed me at the end of the day was that I made a mistake and not only did Mike not make me look stupid for it, but he taught me something and provided me with great advice which made me feel goodI had not changed my filter for my HVAC for nearly months (not a good idea) and completely forgot about it, which was the root of the issue (doh!)Mike explained that replacing it every days is a good idea, and that if I replace it the same day I pay my mortgage like he does, it will help build the habit and make it easy to rememberFinally, when Mike left, he took the time to make sure everything was clean, let me know there was a package on my porch, shook my hand and said goodbyeNot only are the techs great - whenever I speak with service scheduling they are super pleasant, helpful and friendlyBy accident one of service scheduling associates called me - I thought she was calling to let me know an earlier appointment opened up, but she hadn't meant to call meShe apologized profusely and sounded genuinely sorry she couldn't get me an earlier appointmentTake note any company who provides customer service: these guys know what they are doing

Good visit from Amber Heating & Air Conditioning Explained everything well Cheerful and polite James [redacted] Would use Amber again

We had an excellent experience with this companyThe service technician (James A.) arrived during the requested time-frame, completed the diagnostics within minutes, and then completed the required repair within the next minutes (less than hours total)James was punctual, respectful to the property, provided knowledgeable options, and completed approved repairs efficiently The customer service representative, and service technician (James A) provided excellent customer service

Mike M visited my home to check and clean our boiler He was very pleasant and professional I had all my questions answered, and would definitely have Amber out again!

Amber is professional, reliable, punctual, and honestGlad we found themWe plan on staying with them for a very long time

I am very pleased with the service from Amber HeatingI recently purchased a home that had a furnace that Amber installed and maintainedI had a technician (Jose L.) out today for a fairly routine service callHe was courteous and professional and he did a very thorough jobAnd he was careful to explain the system to me and all that he didI am also pleased that Amber Heating takes the effort to keep in contact with you when you are waiting for service technician to make sure you know when to expect them to arriveI will be sure to have Amber come out next year for our annual service check

Jose [redacted] did the annual service on my large and old gas boiler and, right afterwards, on my son's small, electric furnace He was pleasant, informed, and efficientIt was the first time he had come to my house, but he had no problem figuring out the antiquated system and readying us for the winter

An excellent experience overall Jose L is professional, thorough, and a good communicator Our furnace was installed by Amber several years ago and I have continued to use them for annual maintenance calls I highly recommend this company and their technicians, particularly Jose L

The salesman, Tom, is honest and friendly Also, he was very kind to our adult son, who has autism The service was great Mike and Josh worked hard and did excellent work They explained how to keep our new system running efficiently We would highly recommend this team

I have used Amber Heating & Air Conditioning for years now and they provide excellent service Jose Ljust completed maintenance on my heating unit today and he has proven to be an expert in this area as well as knowledgeable in new technologies that are being offered I would recommend his service to anyone

I have worked with Amber Heating for about yearsI find everyone I talk to friendly and professional and the technician is always friendly and informative

Great job, very professional

Thank you Jose *** from Amber Heating and Air Conditioning Of course it's never a good time to have issues with your heating system and yes the day before Thanksgiving I needed my boiler serviced Jose from Amber Heating & Air Conditioning came out and was very helpful in resolving my boilers issueJose took the time to explain what was wrong and made an extra effort to get the necessary parts before the supply house closed Thanks to Jose and the people at Amber I was able to enjoy Thanksgiving with my family

I was very pleased with the job that Josh and Mike did installing my new furnace and a/c units They were efficient and fast My house looked exactly as it did before only with new equipment They were polite and I will recommend Amber to my friends

Jose came out to do our fall furnace check He was on time, polite and efficient He took the time to explain what he did and answered all my questions He was wonderful! We have used Amber Heating for many years We would highly recommend Jose and his company

Jose was very professional, helpful and completed job in a timely fashion

I recently had Amber Heating & Air Conditioning install a new furnace and air conditioner at our home along with a humidifier, air cleaner and Cor Thermostat They were very, very polite and knowledgeable They answered all of my questions, explained the warranty, helped me get almost $back in rebates and did an excellent job of installing it They let me know how to properly take care of my new systems and how they worked They really went the extra mile to ensure that I was completely satisfied, which we were 100%! I had no idea there were ways to fix my allergies and Amber explained how air cleaners and purifiers could help and they sure did! I have seen such a huge difference in the air quality and also with the air comfort I have never ever seen such an amazing difference!!! I truly believe Amber is the BEST of the BEST!!!!

Extremely pleased with Amber heating and air conditioning. Their service technician Jose [redacted] went out of his way to service our air conditioners and explain a problem in our system. Would recommend both company and Jose highly....

Mike M visited my home to check and clean our boiler. He was very pleasant and professional. I had all my questions answered, and would definitely have Amber out again!

I just had my ancient boiler serviced by Jose L. He was fast, friendly and professional. I've been using Amber for as long as I can remember and at this point wouldn't consider calling any other heating company.