Amerassist A/R Solutions, Inc.

I am the General Counsel for Amerassist A/R Solutions, Inc.I had attempted to reply to you and send attachments on Feb. 10th but I just found out that the email did not go through because the file attachments were too large.I am attaching photos and other documentation that I received from the...

Creditor which I believe substantiates the debt resulting from the Lease co-signed by Mr. [redacted].  I have additional documentation including the Lease signed by Mr. [redacted].Please let me know if you require any additional information.Philip B. W[redacted]614-499-14**

I am rejecting this response because: I had a termite inspection done back then and paid up front. I had no other services performed. They are either mistaken or fraud.

The attorney referenced my signature that I was trained, etc. I never questioned being trained but in three days can they really provide you all the details you need. Did they explain to me that the presentation I would be giving lied to the clients in that AmerAssist doesn't advertise locally or nationally? no.Did they explain to me why the last RSM left the Atlanta market and why no subordinate staff transitioned up to continue the business in Atlanta? no.Do they explain that the person whom help or lead the presentation to clients did not listen to the clients needs leading them to no want any further dealing with us do to his tone, pressure tactics and lack of attention to detail? no.I simply want a reduced refund for the four months of making no money. I am a communications major with emphasis in Advertising so I know marketing. There was no interest in the product in the Atlanta market and leads provided were fraudulent at best.Respectfully submitted.

As General Counsel for Amerassist A/R Solutions, Inc. I have been asked to reply to the Complaint filed with your office by [redacted]. Amerassist's notes show that Ms [redacted] was called a total of 4 times during November and December, 2016. At the request of the client, Amerassist ceased collection...

activities, closed this account and requested that the credit bureaus remove this debt from her son's credit bureau files.Since Ms  [redacted] was not liable for the debt, the 4 telephone conversations centered around asking Ms  [redacted] to put her son on the telephone, which she refused to do.While I do not know, and there is no record of the actual telephone conversations, Amerassist trains its representatives to be respectful when calling debtors and monitors phone calls from time to time to make sure that the proper procedures are being followed. Amerassist does not condone any disrespectful or harassing language and takes appropriate action when such conduct is suspected. I will recommend that the representative in question is interviewed about this matter and that she undergo additional training.Philip B. W[redacted]

As General Counsel for Amerassist A/R Solutions, Inc., I have been asked to reply to the Complaint submitted to your office by [redacted]. There is a business agreement between Mr. [redacted] and Amerassist whereby Mr. [redacted] was appointed as an independent agent for Amerassist authorized to...

solicit potential customers for Amerassist’s debt management services.   Mr. [redacted] paid Amerassist a fee and Amerassist provided Mr. [redacted] with certain computer software, sales materials and  supplies, round trip airfare, hotel accommodations , one-on-one training at Amerassist’s Columbus, Ohio headquarters and the assignment of certain territory in Georgia.  There was never a promise of advertising although Amerassist did provide several leads that it received. Agents are expected to develop their own leads, as is typical with independent sales agents. Prospecting was a dedicated section in Mr. [redacted]’s training school. At the conclusion of Mr. [redacted]’s training, he completed a detailed training certification. This Certification is attached to this reply. As you will note, Mr. [redacted] indicated a high level of understanding of the training provided and certified that he received everything that was promised by Amerassist. Please note in Section 3 of the attached training certification that prospecting techniques were taught and Mr. [redacted] indicated that he had a high level of understanding of how to perform this required and important skill set After reviewing the documentation provided, it is my opinion that Amerassist fully performed its legal obligations under the agent contract and at no time engaged in any conduct that could be considered false or misleading. Sincerely, Philip B. W[redacted]

As General Counsel for Amerassist A/R Solutions, Inc. ("Amerassist")., I have been asked to reply to the Complaint filed with your office by [redacted].  Ameraassist's records show that it received this account from the [redacted] Surgery Center ("The Client") on April 30, 2015....

 Amerassist sent a series of letters to Ms [redacted] and had a number of telephone conversations with her during may and June, 2015. Apparently there was some confusion regarding a recent sale of the Client to a third party. Amerassist held off reporting the debt to the credit bureaus and requested additional documentation from the creditor. Amerassist's notes reflect that the creditor reduced the amount it originally claimed and that Ms [redacted] paid the reduced amount to the Creditor on or about June 30, 2015, after she had filed this Complaint. I can find no evidence of harassment by Amerassist's collectors in the notes and the calls were not unduly frequent given the circumstances in attempting to document the correct amount of the debt.

Instructions have been given to the credit bureaus to remove this debt from Mr. [redacted]'s file.

As General Counsel for Amerassist A/R Solutions, Inc., I have been asked to reply to the Complaint filed with your office by [redacted]. Amereassist has no record of receiving any calls from Mr. [redacted] . However, as Mr. [redacted] is disputing the debt, Amerassist has requested that the credit...

bureaus remove this trade line from his credit report. Until such time as Amerassist receives additional documentation of this debt, collection activities will cease.

I reviewed the response made by the business in reference to complaint ID [redacted], and find the resolution is satisfactory to me.

I received a letter  stating that  payment arrangements could be made and when I called to set payment arragements  the  office from your company told me that  this was not possible and that I had to contact the   Doctor's office and  se eif they  will accept  any payment arrangements.My payments are still being send  on a weekly basis   but it is unfortunately that  if the procedure  is to accept payment arrangements  your employees are still refusing to  assist  with them

I am rejecting this response because: This is absolutely false once again that address is not mines and has never been associated with me also this is a clear violation of the FDCPA section 623 Duty of Furnishers of Information to Provide Accurate Information which states (A)Reporting information with actual knowledge of errors. A person shall not furnish any information relating to a consumer to any consumer reporting agency if the person knows or has reasonable cause to believe that the information is inaccurate. (B) (B) Reporting information after notice and confirmation of errors. A person shall not furnish information relating to a consumer to any consumer reporting agency if (i) the person has been notified by the consumer, at the address specified by the person for such notices, that specific information is inaccurate; and (ii) the information is, in fact, inaccurate. The information this company is false they have provided different days of when the orginal  letter was sent out. The communication that they have claimed to have sent out have been to an a address that I do not recongoinize may not even exist and I have furthermore never been associated with. Also the company that they claim they bought the alleged debt from sends me monthly promomontial picies to my correct address monthly delete this false illegal information from my credit report immediaiely. 
Regards,
[redacted]