Amerassist A/R Solutions

This Company has run a hard credit inquiry on me with out my knowledge or consent. The lady called me the B word on the phone. They were already notified that their client Smile Direct Club royally screwed up and are refunding me all my money and taking me out of collections. This notice went out last week. They are very unprofessional and verbally abusive on the phone.

This Company has run a hard credit inquiry on me with out my knowledge or consent. The lady called me the B word on the phone. They were already notified that their client Smile Direct Club royally screwed up and are refunding me all my money and taking me out of collections. This notice went out last week. They are very unprofessional and verbally abusive on the phone.

AmerAssist contacted me on behalf of another company, ***, regarding an unpaid balance. I advised the agent from AmerAssist that I can’t afford to pay the entire amount of $1,546 all at once and would be willing to go on a payment plan of $100/month. The agent advised me that my suggested payment wasn’t enough monthly payments for their client (***) and I should use a credit card, take out a personal loan or find some other way to immediately pay the amount off. I advised the agent that wasn’t an option for me and I can only afford $100 monthly payments until the balance is paid in full. She continued to intimidate and bully me by saying if I don’t pay off the amount, AmerAssist would continue to report the balance to the credit bureaus and consistently call me everyday. True to her word, I’ve received calls from AmerAssist everyday during the week and letters in the mail. I also received one letter from them on an attorney letterhead to intimidate me into paying something I can’t afford at the moment. I don’t know what to do because they won’t accept my payment offer but continue to harass me.

AmerAssist contacted me on behalf of another company, ***, regarding an unpaid balance. I advised the agent from AmerAssist that I can’t afford to pay the entire amount of $1,546 all at once and would be willing to go on a payment plan of $100/month. The agent advised me that my suggested payment wasn’t enough monthly payments for their client (***) and I should use a credit card, take out a personal loan or find some other way to immediately pay the amount off. I advised the agent that wasn’t an option for me and I can only afford $100 monthly payments until the balance is paid in full. She continued to intimidate and bully me by saying if I don’t pay off the amount, AmerAssist would continue to report the balance to the credit bureaus and consistently call me everyday. True to her word, I’ve received calls from AmerAssist everyday during the week and letters in the mail. I also received one letter from them on an attorney letterhead to intimidate me into paying something I can’t afford at the moment. I don’t know what to do because they won’t accept my payment offer but continue to harass me.

After receiving a copy of my credit Reports I noticed that Amerassist AR Solution was reporting

inaccurate information to my credit report. To my knowledge I do not now nor have I ever had an account with

Amerassist AR Solution.

After receiving a copy of my credit Reports I noticed that Amerassist AR Solution was reporting

inaccurate information to my credit report. To my knowledge I do not now nor have I ever had an account with

Amerassist AR Solution.

AMERASSIST AR SOLUTIONS is knowingly and inaccurately reporting to the The Credit Bureaus on my behalf in regards to an account that has been written off by my local Dentists office. I have voicemails proving that this account has been resolved by the Original Creditor and that they sent over the necessary paperwork to the Collection Agency which requires them to remove this account from my credit report. As of today 01/01/2019 this account is still inaccurately reflecting on my transunion report as an open account with a balance of $553.

This is NOT a request for “verification” or proof of my mailing address, but a request for VALIDATION made pursuant to the above-named Title and Section. I respectfully request your offices provide me with competent evidence that I have any legal obligation to pay you.
At this time I will also inform you that your offices have reported invalidated information to the Transunion credit bureaus and this action might constitute fraud under both Federal and State Laws. Due to this fact, since negative marks are found on my credit report by your company, I will not hesitate in bringing legal action against you and your client for the following:

Violation of the Fair Credit Reporting Act
Violation of the Fair Debt Collection Practices Act
Defamation of Character

This includes any listing of any information to a credit reporting repository that could be inaccurate or invalidated. If your office fails to respond to this request all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately.

AMERASSIST AR SOLUTIONS is knowingly and inaccurately reporting to the The Credit Bureaus on my behalf in regards to an account that has been written off by my local Dentists office. I have voicemails proving that this account has been resolved by the Original Creditor and that they sent over the necessary paperwork to the Collection Agency which requires them to remove this account from my credit report. As of today 01/01/2019 this account is still inaccurately reflecting on my transunion report as an open account with a balance of $553.

This is NOT a request for “verification” or proof of my mailing address, but a request for VALIDATION made pursuant to the above-named Title and Section. I respectfully request your offices provide me with competent evidence that I have any legal obligation to pay you.
At this time I will also inform you that your offices have reported invalidated information to the Transunion credit bureaus and this action might constitute fraud under both Federal and State Laws. Due to this fact, since negative marks are found on my credit report by your company, I will not hesitate in bringing legal action against you and your client for the following:

Violation of the Fair Credit Reporting Act
Violation of the Fair Debt Collection Practices Act
Defamation of Character

This includes any listing of any information to a credit reporting repository that could be inaccurate or invalidated. If your office fails to respond to this request all references to this account must be deleted and completely removed from my credit file and a copy of such deletion request shall be sent to me immediately.

This business has been calling me nonstop to collect what they referred to as a small debt from a hospital. Today 12/15/18 they called my cell phone at 8am on a Saturday morning. When asked to be placed in a do not call list the guy said “there’s no do not call list for this and we will continue to call” when informed that it is illegal for him to call at this time he hung up.

This business has been calling me nonstop to collect what they referred to as a small debt from a hospital. Today 12/15/18 they called my cell phone at 8am on a Saturday morning. When asked to be placed in a do not call list the guy said “there’s no do not call list for this and we will continue to call” when informed that it is illegal for him to call at this time he hung up.

Unbeknownst to me Amerassist AR Solutions is a Dept Collection Agency for *** Physician's. I've had 4 back surgeries between 12/15/16 - 5/8/18 covered under my husbands Medical Insurance. I was unaware that payment for the services for 12/15/16 & 12/16/16 had not been made to *** until yesterday. My husband died by suicide on April 25, 2018 ...one week later I had my 4th back surgery. During my rehab my father was delivering my mail to me so that bills were paid and other issues pertaining to my husbands passing were taken care of. During this time there was a letter sent to my husband from *** stating there is an uncashed check sent to him and would he like for them to reissue a new check. I responded to them that my husband had passed and the check would be related to one of my surgeries and to please reissue so I can forward to the appropriate party and that my husband ***. *** had passed on 4/25/18 (which at the time I had no idea who the check was meant for). When I came home after 3 weeks rehab I received a telephone call from "Lynn" from "Amerassist the billing division of *** Physician's". I explained to her that I am waiting for a reissue check and once I receive it I will forward to them (assuming I am speaking with someone from the BILLING DEPT of *** NOT a Collection Agency. I then received a letter from *** that they need a copy of my husbands death certificate and short form so that they can reissue the check to his Estate - which I sent all requested paperwork. I then contacted "Lynn" to tell her the current status. A couple weeks later "Lynn" contacts me again representing herself as a billing agent for *** inquiring on the status of the check, I informed her I had not received it yet (this happened 2 times). I finally receive the reissued check from *** made payable to my husbands Estate. I deposited the check, called and left a message on "Lynn's" voice mail letting her know I received the check and to whom and where do I forward a check too. Never heard from her. 9/4/18 I received a call from Sadie of the Billing Dept of *** Physician's (which "Lynn had always represented herself as being a part of their Billing Dept, not a collections agency). I tell Sadie I am so glad she called because I have the check and I need to know where to send it to.and I will include copies of the check from the Insurance o. so they can see exactly how much they had sent. Sadie proceeds to give me an address etc. and I mailed the check to the Billing Dept of *** Physician's on 9/5/18 at 2:30 am at a Postal Box 2 blocks from my home (I walked my husbands dog with me).. I'm feeling clear and good that this is now over with, one last thing in my head. Yesterday I get a phone call from "Lynn" (mind you always coming up as private on my caller ID), I tell her how I mailed the check to the Billing Dept. in Birmingham Alabama. She proceeds to tell me I am a liar and she never believed me (mind you I do suffer from PTSD due to the circumstances of my husbands suicide and how I am fortunate to be alive and not a murder/suicide). Yes, my headed started spinning and I could not think right to locate the check, address, etc. to inform "Lynn" of where I sent the check to - Remember a date of service had never been given to me, I never received paperwork from Amerassist AR Solutions, always called from a "Private" Number". I asked t speak with her Supervisor. The Supervisor Patrica "C***" gets on the phone and could not have been any ruder, or so I thought. I called my Mother on my cell phone in a panic telling her to get over here now....While "Patricia" mocks me, informing others that "Oh she's makin' demands on her Mother now'".....She proceeds to tell me that I don't pay my bills anyway and she'll just have to give *** & *** another phone call. I didn't understand who/what she meant by *** & ***g then it hit me, they are my deceased husbands estranged brothers (my husband had not spoken with his family in 23 years). She proceeded to tell me how they don't like me and they had plenty to say about me. I told her my husband hadn't spoken to his biological family in 23 years, what the *** was she doing calling them. I was then asked then why were they included in his obituary - I said because I am a decent human being and how dare she ask me that. I was called stupid liar because I do not know how to access banking via the computer and as I was giving this Supervisor Patricia the name & phone number of the banker assisting me my Mother stopped me and took the phone. With my Mother on the phone with her, I was able to compile myself and the paperwork which included the carbon of the check I had written from the Estate Account, address the check was sent to, account number, etc. All this time, from my very first communications with "Lynn" & "Patrica" they lead me to believe they were from the Billing Dept of *** Physicians......Until 20 minutes into my Mothers conversation with Patricia, she asked.."Wait a minute, exactly who are you...Are you a debt collector...Give me your full name and phone number"....at this point Patricia hung up on my Mother. The things that were said by these people were cruel & heartless...Not to mention unprofessional and extremely deceptive!!! I was able to locate a phone number for the Billing Dept of *** and spoke with "Sadie" who could not have been a nicer, professional, compassionate person. After I explained to her what had just happened and that I don't know who it was that called me on 9/4/18, she let me know it was her, she then proceeded to explain to me about the account from 12/15 & 12/16/2016. Sadie explained to me step by step what needed to be done in reference to the 12/15 & 12/16/2016 bills. Which I have followed what she has told me to do and I have reported back to one of her associates the outcome for today and additional investigation is being done and I am waiting to hear back from my husbands banker as the checks had been cashed, but *** is unable to verify by whom. In the meantime on 4/3/2018 long before I had any contact with "Lynn" from Amerassist they had placed a Hard Inquiry on my credit (which would explain why Patricia informed me yesterday that I was being taken down). I want this Hard Inquiry removed from my credit report. I have NO paperwork from them, I only have phone calls from a "Private Number" from "Lynn" who represented herself as from the Billing Dept of ***. For some reason I had to get a credit report on myself and that is when I discovered the Hard Inquiry. I have contacted and filed a complaint with the Consumer Protection Bureau (to discover Amerassist AR Solutions) is not new to them) and I was advised to contact Equifax, Experian & Trans Union to report and have Amerassist AR Solutions Hard Inquiry removed from my credit records. Equifax has complied, Trans Union has a red flag should they be contacted by Amerassist AR Solutions but Experian can only remove the Hard Inquiry by request of Amerassist AR Solutions, not even by request of *** Physicians which is whom Amerassist is acting on behalf of.

Unbeknownst to me Amerassist AR Solutions is a Dept Collection Agency for *** Physician's. I've had 4 back surgeries between 12/15/16 - 5/8/18 covered under my husbands Medical Insurance. I was unaware that payment for the services for 12/15/16 & 12/16/16 had not been made to *** until yesterday. My husband died by suicide on April 25, 2018 ...one week later I had my 4th back surgery. During my rehab my father was delivering my mail to me so that bills were paid and other issues pertaining to my husbands passing were taken care of. During this time there was a letter sent to my husband from *** stating there is an uncashed check sent to him and would he like for them to reissue a new check. I responded to them that my husband had passed and the check would be related to one of my surgeries and to please reissue so I can forward to the appropriate party and that my husband ***. *** had passed on 4/25/18 (which at the time I had no idea who the check was meant for). When I came home after 3 weeks rehab I received a telephone call from "Lynn" from "Amerassist the billing division of *** Physician's". I explained to her that I am waiting for a reissue check and once I receive it I will forward to them (assuming I am speaking with someone from the BILLING DEPT of *** NOT a Collection Agency. I then received a letter from *** that they need a copy of my husbands death certificate and short form so that they can reissue the check to his Estate - which I sent all requested paperwork. I then contacted "Lynn" to tell her the current status. A couple weeks later "Lynn" contacts me again representing herself as a billing agent for *** inquiring on the status of the check, I informed her I had not received it yet (this happened 2 times). I finally receive the reissued check from *** made payable to my husbands Estate. I deposited the check, called and left a message on "Lynn's" voice mail letting her know I received the check and to whom and where do I forward a check too. Never heard from her. 9/4/18 I received a call from Sadie of the Billing Dept of *** Physician's (which "Lynn had always represented herself as being a part of their Billing Dept, not a collections agency). I tell Sadie I am so glad she called because I have the check and I need to know where to send it to.and I will include copies of the check from the Insurance o. so they can see exactly how much they had sent. Sadie proceeds to give me an address etc. and I mailed the check to the Billing Dept of *** Physician's on 9/5/18 at 2:30 am at a Postal Box 2 blocks from my home (I walked my husbands dog with me).. I'm feeling clear and good that this is now over with, one last thing in my head. Yesterday I get a phone call from "Lynn" (mind you always coming up as private on my caller ID), I tell her how I mailed the check to the Billing Dept. in Birmingham Alabama. She proceeds to tell me I am a liar and she never believed me (mind you I do suffer from PTSD due to the circumstances of my husbands suicide and how I am fortunate to be alive and not a murder/suicide). Yes, my headed started spinning and I could not think right to locate the check, address, etc. to inform "Lynn" of where I sent the check to - Remember a date of service had never been given to me, I never received paperwork from Amerassist AR Solutions, always called from a "Private" Number". I asked t speak with her Supervisor. The Supervisor Patrica "C***" gets on the phone and could not have been any ruder, or so I thought. I called my Mother on my cell phone in a panic telling her to get over here now....While "Patricia" mocks me, informing others that "Oh she's makin' demands on her Mother now'".....She proceeds to tell me that I don't pay my bills anyway and she'll just have to give *** & *** another phone call. I didn't understand who/what she meant by *** & ***g then it hit me, they are my deceased husbands estranged brothers (my husband had not spoken with his family in 23 years). She proceeded to tell me how they don't like me and they had plenty to say about me. I told her my husband hadn't spoken to his biological family in 23 years, what the *** was she doing calling them. I was then asked then why were they included in his obituary - I said because I am a decent human being and how dare she ask me that. I was called stupid liar because I do not know how to access banking via the computer and as I was giving this Supervisor Patricia the name & phone number of the banker assisting me my Mother stopped me and took the phone. With my Mother on the phone with her, I was able to compile myself and the paperwork which included the carbon of the check I had written from the Estate Account, address the check was sent to, account number, etc. All this time, from my very first communications with "Lynn" & "Patrica" they lead me to believe they were from the Billing Dept of *** Physicians......Until 20 minutes into my Mothers conversation with Patricia, she asked.."Wait a minute, exactly who are you...Are you a debt collector...Give me your full name and phone number"....at this point Patricia hung up on my Mother. The things that were said by these people were cruel & heartless...Not to mention unprofessional and extremely deceptive!!! I was able to locate a phone number for the Billing Dept of *** and spoke with "Sadie" who could not have been a nicer, professional, compassionate person. After I explained to her what had just happened and that I don't know who it was that called me on 9/4/18, she let me know it was her, she then proceeded to explain to me about the account from 12/15 & 12/16/2016. Sadie explained to me step by step what needed to be done in reference to the 12/15 & 12/16/2016 bills. Which I have followed what she has told me to do and I have reported back to one of her associates the outcome for today and additional investigation is being done and I am waiting to hear back from my husbands banker as the checks had been cashed, but *** is unable to verify by whom. In the meantime on 4/3/2018 long before I had any contact with "Lynn" from Amerassist they had placed a Hard Inquiry on my credit (which would explain why Patricia informed me yesterday that I was being taken down). I want this Hard Inquiry removed from my credit report. I have NO paperwork from them, I only have phone calls from a "Private Number" from "Lynn" who represented herself as from the Billing Dept of ***. For some reason I had to get a credit report on myself and that is when I discovered the Hard Inquiry. I have contacted and filed a complaint with the Consumer Protection Bureau (to discover Amerassist AR Solutions) is not new to them) and I was advised to contact Equifax, Experian & Trans Union to report and have Amerassist AR Solutions Hard Inquiry removed from my credit records. Equifax has complied, Trans Union has a red flag should they be contacted by Amerassist AR Solutions but Experian can only remove the Hard Inquiry by request of Amerassist AR Solutions, not even by request of *** Physicians which is whom Amerassist is acting on behalf of.

Amerassist is attempting to collect a bill that has been written off as closed/paid by the original company. They refuse to close the account and continue trying to attempt to collect an invalid account.

Amerassist is attempting to collect a bill that has been written off as closed/paid by the original company. They refuse to close the account and continue trying to attempt to collect an invalid account.

I went for a MRI for a scan due to a injury that happened at work. Then I receive a bill a year later from this company, AmerAssist that I owe money on a bill. The worker's comp department for my school district did give them a check and I was told by worker comp that since this a work related injury they (AmerAssist) can not ask me to pay the reminder, since this is a workmen's comp case. I called the company to talk to my adjuster for the school district if they have any further questions.

I went for a MRI for a scan due to a injury that happened at work. Then I receive a bill a year later from this company, AmerAssist that I owe money on a bill. The worker's comp department for my school district did give them a check and I was told by worker comp that since this a work related injury they (AmerAssist) can not ask me to pay the reminder, since this is a workmen's comp case. I called the company to talk to my adjuster for the school district if they have any further questions.

Gentlemen:I am in receipt of your notice claiming the amount of $66.12 due to The
Greener Cleaner for cleaning services. This matter has been blown way out of
proportion due to failed communications between the claimant and the
undersigned.I took in two shirts for cleaning back in November 2017. When the
claimant returned the shirts to me, one had additional stains that were not
present when I brought them in for cleaning. I took the damaged shirt back in
and the claimant said they would try to remove the stains. Unfortunately, they
were unable to do so. In December, they returned the damaged shirt to me with
the attached explanation and noting a credit of $7.90.I have heard nothing from the claimant until receiving your notice
dated 06/05/18 requesting payment of $66.12! Considering that the shirt in question was worth considerably more than
$7.90, I believed that the claimant had written off the charges which were
about $16 for two shirts.I do not feel responsible for payment of this amount and suggest that
you take it up with The Greener Cleaner for resolution.Very truly yours,Lynn OEncs.

Gentlemen:I am in receipt of your notice claiming the amount of $66.12 due to The
Greener Cleaner for cleaning services. This matter has been blown way out of
proportion due to failed communications between the claimant and the
undersigned.I took in two shirts for cleaning back in November 2017. When the
claimant returned the shirts to me, one had additional stains that were not
present when I brought them in for cleaning. I took the damaged shirt back in
and the claimant said they would try to remove the stains. Unfortunately, they
were unable to do so. In December, they returned the damaged shirt to me with
the attached explanation and noting a credit of $7.90.I have heard nothing from the claimant until receiving your notice
dated 06/05/18 requesting payment of $66.12! Considering that the shirt in question was worth considerably more than
$7.90, I believed that the claimant had written off the charges which were
about $16 for two shirts.I do not feel responsible for payment of this amount and suggest that
you take it up with The Greener Cleaner for resolution.Very truly yours,Lynn OEncs.

received a call in regards to a debt. I explained to them I could not pay the whole thing and she said we can take half of the payment now. I explained to her that I wanted to do a settlement. she sounded angry stating I couldn't do that that the creditor wants all the money. she said that they cannot do that I told them do you have something in writing explaining that she said no they have no policy in writing. I don't understand how a business does not have policy or procedures in writing. the freedom of information act allows us to request whatever information someone may need. they were very rude and did not want to help me.

received a call in regards to a debt. I explained to them I could not pay the whole thing and she said we can take half of the payment now. I explained to her that I wanted to do a settlement. she sounded angry stating I couldn't do that that the creditor wants all the money. she said that they cannot do that I told them do you have something in writing explaining that she said no they have no policy in writing. I don't understand how a business does not have policy or procedures in writing. the freedom of information act allows us to request whatever information someone may need. they were very rude and did not want to help me.