American Blinds

[redacted]Your phone call was reviewed and the agent did say measure from where the top of the blind to the bottom of the blind will be. That measurement will include the head rail track to the bottom of the vane. Therefore, the vanes will be shorter than the height ordered, as that height must include the headrail. All product heights include the head rail. We have advised you that you can re-order the blind at our 20% discount, or if our Web site is having a sale on this product, you may be able to save more than that when re-ordering.All my best,Sherri [redacted]www.americanblinds.com

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.