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American Home Contractors of Virginia

14175 Sullyfield Cir Ste 600 Suite 600, Chantilly, Virginia, United States, 20151-1686

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American Home Contractors of Virginia Reviews (%countItem)

Will and Dennis were very prompt and through with their expertise in roofing. They came right out and we're able to remedy my leaking pipe gaskets. ThanK you to American Home Contractors, I would highly reccommend them for their quality work.

Great service. Will call back for gutter cleaning again.
Very nice customer service.
Good knowlege of roof systems etc.

Great service from Will. Arrived on time, work was very thorough, and he clearly explained the issues. Would highly recommend.

Kyle was Prompt. Informative about gutter & roof.

Kyle gave great customer service... polite, friendly, gave good advice and insight on future possible needs.

Very pleased with American Home Contractors. I scheduled to have a roof tuneup and gutter tuneup completed on the same day. Paul completed the attic inspection and gutter tuneup. He took a lot of pictures of missing tabs on the roof, and informed me that the shingles originally used on the house had been discontinued because they're faulty. Given the number of missing tabs, and the fact that the shingles are faulty, he scheduled a time for meet with someone else from the company to consult on a roof replacement, and help us navigate an insurance claim. Since we're going to consider replacement, he didn't complete the tuneup, but still took the time to caulk around exposed nails to ensure that we don't have leaks while we consider our options.

He easily could have replaced the missing tabs, and charged several hundred dollars, but instead focused on doing what was best for the customer.

Great job. Kyle called in advance, was in time, discussed the problem and possible fixes and ultimately took care of the issue and a few other that he found when inspecting the roof.
Great work!

Rob did an excellent job. He was very helpful explaining all the issues my roof had and how he was going to fix it.
No more leaking. :)

Very punctual & they did a great job with our gutters! He even cleaned up the deck after cleaning. Would definitely recommend!

I would definitely recommend this company to anyone who needs/wants work to be done!
Our roof started to leak. I called the company in the afternoon and they set up an appointment for the next day. I did not say it was an emergency, as no more rain was predicted that day and it was late in the day. Mr Tyler G showed up at the appointed time and checked everything out. He took pictures, showed them to us and explained to us what needed to be done. As rain was expected later that day, he arranged to have someone come and install a tarp to cover where the leaks were coming from within a couple of hours! This person took pictures of the work he did. The next day the company set up an appointment to come and do the roof replacement within a week. All the steps were done as scheduled by very professional personnel. They did a very good job all the way thru including the cleanup. Their crew chief let us know what was going to happen and talked to us. When they were done he showed us pictures of what they did. Mr G came after they were done to do an extra check and to make sure we were satisfied. We were very pleased that they took many pictures of the roof both before, during and after the work showing what they had done and provided them to us.

Great team focused on delivering quality service at affordable prices.

Paul C. unclogged a gutter that I was having problems with. In addition, he answered all of my questions and was very helpful in explaining the causes of the clog.

We waited a month to get an appointment. I called several times and texted during this period with no return call. I took off from work for the appointment, they called and left a message cancelling the morning of the appointment. Awful service. I did not have them do the service.

I have a contract with American Home Contractors, dated 12/18/2018, for exterior work on my townhouse for the amount of $2850. The contract states that work will be done within two weeks. The contract asks for $500 down payment and remaining, $2350, due upon work completion; the $500 downpayment was paid on 12/18/2018 and cashed by the company on 1/2/2019.
However, as of 1/8/2019 work was not started and after several contacts from my side, the company informed me that they are unable to do the job with the contract amount and they were asking for $4,400 instead.
The American Home Contractors has breached their contract and they are at fault. I am asking for them to complete the job as stated in the contract ASAP. This company is not trustworthy and it does not deserve current Revdex.com rating.

American Home Contractors of Virginia Response • Jan 19, 2019

This is not my client. The business that he had contracted to do his work is located in VA. I am licensed in MD. That is a different company from mine. Thank you for your understanding.

American Home Contractors of Virginia Response • Feb 25, 2019

Date: Mon, Feb 25, 2019 at 3:26 PMSubject: Complaint IDTo: <***@myRevdex.com.org>, *** <***@amhomeco.com>Dear Revdex.com,In response to complaint ID, our contract with the customer was cancelled. We issued a reimbursement check to the customer in the full amount of the deposit given ($500) which the customer accepted and deposited on 1/11/2019. We are asking that the complaint be removed as this has now been resolved. Please contact *** with any further questions. Thank you

Customer Response • Feb 26, 2019

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed as Answered]

Complaint: ***

I am rejecting this response because: The Contract was cancelled by them (American Home Contractors); they did not do the job because they were asking for more money than they had agreed to in the signed contract. Yes, they returned the down payment they had cashed; but the complaint was not about that but the breach of the contract by the company and my complaint stays. I have since then had the job done by another company.
Regards

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Address: 14175 Sullyfield Cir Ste 600 Suite 600, Chantilly, Virginia, United States, 20151-1686

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