American National Insurance

I am sorry to hear that new insoles that were provided have not eliminated your issue.As well, I am in receipt of your Revdex.com Customer Concern.Please be advised that we will be issuing you a Weyco Group company check in the amount of $as requested.? Thank You,Fawn S.? Nunn Bush

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.When speaking with James, another Stacy Adams brand representative; he offered $gift cards to compensate for the issues? This would work easiest for me considering I can just go online and order the new boots and pay the difference? The solution you are offering me takes time out of my day? I have to find a printer to print out the email, then find a box to ship both pairs of boots back, and then wait at least a month to receive them back? Not to mention having to purchase new shoes or boots to replace the ones that are falling apart Regards, [redacted]

Good Day,Our records indicate the following:? ? ? ? ? ? ? ? ? ? ? ? ? ? ? January 26, 2016? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Mr [redacted] chose to be unsubscribed from Florsheim.com emails? ? ? ? ? ? ? ? ? ? ? ? ? ? ? February 08, 2016? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Mr [redacted] placed order number [redacted] for FREE bag, using a coupon meant for current Florsheim.com subscribers? ? ? ? ? ? ? ? ? ? ? ? ? ? ? February 09, 2016? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? ? Order number [redacted] canceled.? Mr [redacted] unable to receive email confirmation of cancelation as he had unsubscribedAs a measure of good faith, we will reinstate order number [redacted] and ship FREE bag on a timely basis.? We appreciate Mr [redacted] ’s patronage and will accommodate accordingly.Respectfully, [redacted] ***Weyco Group E-Commerce Manager

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, [redacted] ***

The tenants a pplied for and were approved to rent a property managed by our companyIt came to our attention the tenants were in violation of the terms of their lease agreementAs required by the ARLTA, we served the tenant with notice of the violation and provided them options to remedy it The tenant advised the violation had been remedied and the lease continuedShortly thereafter, upon inspecting the property at the request of the tenant, it was observed that the previous violation had not been remedied in the manner the tenant describedAs a result, a second notice of non-compliance violation and a ten-day notice of intent to terminate the lease were served as required by ARLTAThe compliance notice went unanswered, and a judgment for eviction as well as a subsequent writ of restitution were filed Regarding any conditions noted by the previous tenant, neither the landlord nor property manager can adequately predict the outcomes from acts of God or when materials will no longer function as intendedPer ARLTA, tenants have the obligation to submit any repairs in writingOur office responded timely and professionally to all repair requests regardless of the manner in which they were submittedFurthermore, all repairs were made in a timely manner once cooperation was received from the tenant to coordinate them After taking back this property, it was found to be uninhabitable, infested with pests, and required an overnight bug bomb treatment before it could be inspectedThe property is in need of extreme repairWe are hopeful that this is not how the tenants lived when they resided in the home as they had a minor childAt this time, there is enough damage to possibly pursue criminal damage charges against the tenants, as it appears they intended to destroy and deface this property in retaliation for being evicted

Good Day Mr [redacted] ,? As I have been unable to make direct contact via telephone, I am reaching out to you today via email.I am sorry to hear that you have been unable to use the $coupon we provided.Please call me at your convenience so that I can assist with your Florsheim purchase.? [redacted] ? ? Monday ?"? Friday? ? 8:?" 4:CST? Fawn ***E-Commerce [redacted] Weyco Group

We have? refunded Mr [redacted] ? for the item he is saying he did not receive on order [redacted] .? Please note the document from our payment gateway showing the refund as well as the original order.? Mr [redacted] was reached out to via email but he did not respond.? We tried to reach out to him by phone but he gave his phone number as 555-555-on the order.? I hope this resolves the matter.? Sincerely,? [redacted]

Customer came into dealership on 8/9/at 122,miles with concern of "Check engine light is on recently had #coil replaced due to misfire"This coil was replaced by an outside repair shopOur technician perform a diagnostic by scanning vehicleWe have a printout from our diagnostic equipment with last of vehicle identification, mileage, date, time, and codesMultiple codes showed but the pending code was PMisfire detected cylinder numberTechnician recommended replacing coil number and the spark plug with it after testing coil which failedCustomer agreed to replace coil and plugTechnician noted on back of repair order that possible processor issueAll items attached.Customer came back on 8/20/at 123,miles with concern "Check engine light is on- misfire"Technician perform diagnostics with scan tool codes showing after clearing codes and retesting to see what codes are still pending are P0301, P0316, and PPand Pwere not present on 8/9/After performing additional diagnosis with these codes the technician believes that there is a faulty driver in processor causing code Pand Pand also code Pshowing can network issue that can limit fuel and sparkCustomer declined repairs stating to service advisor that we misdiagnosed vehicle on 8/9/That is not the caseThe coil and plug were defective on 8/9/according to testsThe technician could not determine at that time but noted on the repair order that there was a possibility that the processor could also be defective but could not prove it conclusively.(Codes Pnumber one cylinder misfire and Pmultiple cylinder misfire)Service advisor explained to customer finding and she declined any further repairsShe stated that the vehicle was misdiagnosed on 8/9/Customer was offered to go over test results by service manager and she refusedWhen customer came to pick vehicle up service advisor asked to go over results with customer and she refused himThe customer still needs to have the processor replacedThe coil and spark we replaced were testing good on 8/20/so the only cost to customer is to replace processorShe was not charged any additional diagnostics fess on 8/20/The cost to replace processor parts plus laborTotal plus tax

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me. Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response.? If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.? Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me I did get an email from the company saying a refund is being processed.
Regards,
*** ***

We agreed to replace the transmission with a small co pay from customer. I believe the customer was satisfied with the outcome. The aftermarket warranty companydid not approve a transmission replacementThere should have been a bigger push from our dealership to get that approved
or not complete the repair at all. Ford would have replaced without issue had it been a factory service contract

strokeweight="3.25pt">
Service Now
by
B
Bohmann Plumbing, Inc
WForest Home
Ave
Milwaukee, WI
(414) 645-1444 Fax (414) 645-
www.bohmannplumbing.com
[email protected]
*** ***
S52nd Street
Milwaukee, WI
DATE \@ "MMMM d, yyyy" June
19,
Dear
Ms***,
We
have prepared the following in an effort to clarify the time line of
events. It is my hope that after
reviewing this time line you will see that you were treated fairly and honestly
by this company and that you will remove
your complaint from the Revdex.com
Sat: May 23 you called Bohmann Plumbing, Inc (BPI) at
5:AM and requested service for sewage backing up into your basement
You reported that others had been unable
to unclog the sewer.BPI responded and sent a plumber/helper team who attempted
sewer cleaning for hours using basement pipe inserted tools including a
rodder, a sewer snake, a water jetter and a pressure balloonSome progress was
made. All of the above pieces of
equipment have successfully cleared other clogged sewersWe Explained to you,
on Saturday 5/in the afternoon after and during these multiple attempts,
that more work was more money. You wrote
checks as the work progressed. At the
end of the day 5/you agreed that the basement access sewer cleaning was not
going to work and gave BPI a contract to excavate an inspection hole job #
*** to cut open your buried pipe to
best access, repair options. BPI
contacted diggers hotline and requested safety locations for digging on
Saturday PM
Sunday 5/15: BPI located
excavation equipment on your driveway in preparation of digging as soon as
diggers hotline completed their inspection.
At this point our attempts at camera inspection were minimized to a
maximum of feet of pipe location with no visible picture of pipe as it was
still clogged quite solidly with impacted sewage buildup
Monday 5/25, Memorial Day
Tuesday 5/26: No diggers
hotline site exam
Wednesday 5/27: No diggers
hotline site exam
Thursday 5/28: Some utilities
were planning on completing exams by noon.
At 11:AM BPI called you and got your permission to reattempt a through
pipe rodding and water flushing to "absolutely confirm" the need to
dig or notA two man team was dispatched to your home and after three hours
were able to lift a manhole cover in 52nd street and hear their rod in the
sewer main. By PM they had spun
feet of heavy cable , enough to loosen the entire length of clogged pipe, and
flush the buildup downstream to your and our great relief. Around 4;PM our plumber spoke with you,
discussed this progress and scheduled
additional service for Friday
Friday 5/29: We removed the
basement toilet for sewer cleaning to remove back up between the toilet and the
in floor cleanout, approximately feet apartWe then reset the toilet and did
camera inspecting of the previously not camera able sewer pipe. This was done in your basement, completely
observable by you or any associates
Saturday 5/30: Your video was
reviewed by our plumbers and master plumber, downloaded and copied
Your sewer excavation deposit
was entirely credited to the above work.
No charges were applied for excavation
preparation or equipment returns.
An invoice was prepared and you were called and asked to meet to go over
everything and to hand you the DVD and invoice.
After we delivered the above it seems our "above and beyond
services" became twistedBPI would like the public to know the real facts
as documented above in the real time line.
BPI and your "some people " may agree that at present your
1960s sewer pipe, which your video shows, is draining at less than 50%
usability for more than feetYou wrote that you got the service and did pay
for itBPI charged you for only services rendered and is not wrong ethically
or in any other way
If you have any questions or
would like to discuss this matter further please feel free to call me
Sincerely
*** ** ***
Master Plumber
BEB:jk

I am sorry to hear that new insoles that were provided have not eliminated your issue.As well, I am in receipt of your Revdex.com Customer Concern.Please be advised that we will be issuing you a Weyco Group company check in the amount of $as requested. Thank You,Fawn S. Nunn Bush

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me

Good Day,Our records indicate the following: January 26,
2016 Mr*** chose to be unsubscribed from Florsheim.com emails February 08, 2016 Mr*** placed order number *** for FREE bag, using a coupon meant for current Florsheim.com subscribers February 09, 2016 Order number *** canceled. Mr*** unable to receive email confirmation of cancelation as he had unsubscribedAs a measure of good faith, we will reinstate order number *** and ship FREE bag on a timely basis. We appreciate Mr***’s patronage and will accommodate accordingly.Respectfully,*** ***Weyco Group E-Commerce Manager

Good Day Mr***, Two $Stacy Adams gift cards will be issued and mailed via USPS tomorrow. Sincerely,*** ***
E-Commerce ManagerStacy Adams Shoes

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have been in contact with the business referenced in complaint ID 11990321, and find the resolution to be satisfactory to me.
Regards,
Andrew ***

[A default letter is provided here which indicates your
acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

RE: *** *** ID# *** Customer was provided replacement footwear as seen below: DateOrder #RecipientShipping
Address 5/26/2017*** *** *** ***
***
***
*** ***
*** *** *** 6/5/2018*** * *** ***
*** *** ***
It was determined that we are unable to provide a product to the customers’ liking. A refund via Weyco Group Company check in the amount of $was provided.Customer has been contacted and this matter has been rectified. Respectfully, *** ***
Weyco Group E-Commerce Manager