American Shapewear Products

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Thanks for your help in resolving this problem.
[redacted]

Our invoices are generated by the customers purchase order directly from our e-commerce site.  There is no software issue or any modifications made on our end to the purchase order.  The customer received the item he selected each time he completed an order with us.  
 
The website clearly states that the customer is responsible for all return shipping costs.  That being said [redacted] was given 2 separate refunds of $5.78 on 10/**/16.  We took care of the shipping on both orders.

I recently purchased a shape wear product from American Shapewear taking advantage of a 20% off discount coupon I received via email. However, when I completed the on line sale the discount was not applied to my total. I contacted American Shapewear via their "Contact Us" link to inquire. To my delight, the company very quickly (less than 10 hours) corrected the issue for me, applied the discount, and updated my credit card charge.

This super fast customer service sets this company apart and has made me a repeat customer.