American Yellow Corporation, Inc

Review: [redacted] was invoiced by fax on 10/**/2014 for $496.95 for a year's subscription to their advertisements. This was not ordered by [redacted] and was therefore not paid. I sent them a fax on 10/**/2014 stating that this was not ordered and would not be paid and to remove our fax number from their fax list.

On 1/**/2015, I received another fax from the same company going by the name of American Yellow Group, Inc. from [redacted] for the same amount. This time, the fax was called a COLLECTION WARNING. I sent them a fax 1/**/2015 stating that this advertisement was not ordered and would not be paid.Desired Settlement: I would like to have [redacted]'s name and fax number removed from American Yellow Corporation's and their sister companies' fax lists and would like to no longer receive invoices.

Business

Response:

Not our name,nor our address.Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

American Yellow Group, Inc., [redacted] (fax received 01/**/2015) & American Yellow Corporation Inc., [redacted] (Fax received 10/**/2014) are the names and addresses of the companies who sent the faxes. I feel someone needs to take responsibility for for these faxed bills.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Company name already in our "DO NOT CALL LIST".Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Just discovered a faxed bill from this company that I have never done business with nor intend to pay their fraudulent charges. The only difference in the address is the suite# is changed to #[redacted] instead of #[redacted].

Date: 10/**/2014

Inv#[redacted]

Vendor#[redacted] Customer ID#[redacted] Amount $496.945

ID Product name: [redacted] and [redacted] FeaturesDesired Settlement: That these people are arrested and also this bill goes to $0.00. How many complaints does it take between New York and Texas to shut them down?

Business

Response:

We just have checked the complainant’s file. It has been

error produced by our computer system.

We already have removed their name from

our list and also we have put the company balance at $0.00.

We really

apologize for the delay and this

misunderstanding will not be happen again.

Sincerely ,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We received two faxes today from American Yellow Corporation Inc. showing that we have an outstanding invoice due of $496.95. Once of the faxes is in our business name [redacted] and the other is [redacted] which was the name of the business prior to a change in ownership that took place 04/**/14. Neither [redacted] or [redacted] have requested or authorized any services through American Yellow Corporation Inc. When we tried to contact them by phone today at ###-###-#### the line always stated that no one was available and sent us straight to voicemail. The faxes we received both show the same invoice number, SIC Code, NAICS Description (Florists-Retail) and Order ID. They also have threatening wording about the faxes being a "Collection Warning", "Last chance to protect your credit score in good standing!!!" and that "This file is referred to DEBT COLLECTORS-General Credit Protection Inc./Credit Bureau Recovery". Once again neither [redacted] or [redacted] have done any business or requested any business with this company.Desired Settlement: We would like American Yellow Corporation Inc. to put in writing that neither [redacted] and [redacted] owe any balance. We would also like them to remove both [redacted] and [redacted] off any/all of their account listings and sales and marketing lists. Based on the number of complaints we have seen filed with the Revdex.com regarding similar mailings and faxes sent to other businesses this company should have some kind of action taken against them for these kinds of fraudulent practices.

Business

Response:

Dear Madame,

We have an agreement with the former owner. We already have put their company balance at $0.00.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I received a bill by fax today for the company I work for. We have never ordered this service and never approved any advertising. The cost is 496.95 for a year. The bill says we are in collection warning for this service by General Credit Protection Inc. I have tried numerous times to get a hold of anyone at the phone number but have been unsuccessful.Desired Settlement: I would like this company to get rid of any balance and to stop contacting us.

Business

Response:

Dear Madame,

Company balance at $0.00

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Received a bill for Advertising that we never requested. We have never heard of the company before. The address and correct name of our company is wrong on the invoice. The company is threatening collections. This is the first correspondance we have had from the companyDesired Settlement: Cancel the invoice and the account. We are not paying for services that were never authorized. This is obviously a scam as they have the wrong address and Business Name and we are not paying.

Business

Response:

Dear Sir,

Company name in our ''DO NOT CALL LIST''

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

The business states we are on their do not call list. If so why are they sending us bogus bills??? I want the invoice deleted and to truley be on their do not call list.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Comapny balance at $0.00.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Our church received a fax on 7-*-14 from American Yellow Corporation, Inc, [redacted] (Note: This suite number is different from the address you have.), [redacted] (phone: ###-###-####; fax: ###-###-####) stating that we had agreed to purchase their yellow pages-type service on 4-*-13, and they are billing us for $496.95. The company uses the "walking fingers" logo which, I understand, is not a registered trademark or logo. The invoice states that they will be referring us to a collection agency if we do not pay this invoice. We did not enter into any kind of agreement with this company, and we will not be paying this invoice. I called our local police department, and they suggested I contact the Revdex.com as a first step since they didn't have record of other scams involving American Yellow Corporation, Inc.Desired Settlement: Our church treasurer requests that the invoice show a zero balance, and once that has happened, we would like our church to be removed from any contact with this company whether by email, fax, phone, mail, or any other means of contact.

Business

Response:

Dear Madame,

Company name in our ''DO NOT CALL LIST''

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

I would like to be assured that the invoice American Yellow Corporation, Inc. has sent our church has been destroyed or that it shows a zero balance, and I would like to also know that this company will not contact our church in any way (fax, email, mail, phone, etc.) -- not just place us on the "do not call" list.

[Your Answer Here]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Company balance is put at $ 0.00.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We received a fax stating that $496.95 is owed to American Yellow Corporation Inc. and without payment we will be placed into collections. There has been zero communication with this company from anyone on our staff. We do not have a contract of any kind with them. In fact, nobody here has ever heard of them. This is a total SCAM! When I tried calling, twice, there was no answer but I could leave a "massage"?!Desired Settlement: I would like to know that we do not have a false claim against us that may be sent to collections. I would also like for this "company" to never contact us again.

Business

Response:

Dear Madame,

Company balance is put at $0.00.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: My place of work received a notice to pay a $425 service fee for which we gave no consent. I left the company a message, to no avail. I went on to look up their company information and found several similar complaints. This business is mailing out fraudulent invoices in order to recieve money.Desired Settlement: Remove us from the mailing list immediately.

Business

Response:

Never sent.Probably different company.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The business is lying. I've attached a copy of the invoice here, received earlier this week, from the American Yellow Corporation located in [redacted].

Business

Response:

Dear [redacted],We have checked the complainant’s file. This is an error produced by our computer system. We already have removed their name from our list and also we have put the company balance at $0.00.Thank you for your cooperation with this matter.Sincerely ,[redacted]

Review: The church received a faxed invoice from American Yellow Corporation for [redacted] and [redacted] Features for which we never signed up. The amount of the invoice is $496.95. We also have a weekday childcare that is under the business name of [redacted] that also received an invoice for the same amount for the same services.Desired Settlement: Since none of the services were ever agreed to by our organization nor were the services rendered, not only does this bill need to be corrected but American Yelow Corporation needs to stop contacting us immediately as this is a scam.

Business

Response:

We just have checked the complainant’s file. It has been

error produced by our computer system.

We already have removed their name from

our list and also we have put the company balance at $0.00.

We really

apologize for the delay and this

misunderstanding will not be happen again.

Sincerely ,

Review: Today November **, 2014 [redacted] received an invoice from American Yellow Corp. [redacted], ** for $496.95 for Directory Listing. No one from [redacted] authorized this nor would our company advertise because [redacted] does not deal with the public. I called the [redacted]# today and automated voice said for billing Press # 2 - then an automated voice said no one available - leave message. I faxed the invoice back to them stating it was a scam and [redacted] was not responsible for the invoice. After three (3) tries, the fax went through.Desired Settlement: This company or people need to stop scamming businesses like mine. I also desire to quit receiving invoices.

Business

Response:

We just have checked the complainant’s file. It has beenerror produced by our computer system.We already have removed their name fromour list and also we have put the company balance at $0.00. We reallyapologize for the delay and thismisunderstanding will not be happen again. Sincerely ,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, [redacted]

Review: Our church received 3 faxes 10 minutes apart on October **, 2014 stating that we had purchased one year of advertising/[redacted] & [redacted] features for the price of $496.95 from American Yellow Corporation, Inc. The payment is to be sent to [redacted]. We did not purchase this service. A call was placed to the business - no sales, billing or customer service people were available, just a recording that said to leave name and number and they would call us back. We did not leave a message. The Revdex.com has received other complaints regarding this business involving the same scenario although some have also received collection letters.Desired Settlement: That this company would cease to engage in this type of deceptive practices.

Business

Response:

Company balance at $0.00.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. It is our hope that this business will stop sending out bills for orders that have not been placed with them.

Sincerely,

St. Thomas Episcopal Church

Review: The business received a faxed invoice for services that were not requested from American Yellow Corporation, Inc., [redacted]. The invoice number is XXXXXX dated 7/*/14 with a vendor number of XXXXX and order id XXXXXX. It states that the invoice (for $496.95) has been pending since 4/*/2013 and that the file is referred to DEBT COLLECTORS-General Credit Protection, Inc./Credit Bureau Recovery.Desired Settlement: To withdraw the request for payment for unrequested services and to remove the business from all future contact lists.

Business

Response:

Dear Madame,

Company balance at $0.00.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Our chuch was billed for services we never requested. The church did sent the company a check and we are unable to get our money back.Desired Settlement: We simply want our money back.

Business

Response:

We just have checked the complainant’s file. Should be confusion during theconversation between our representative and her employee. With the purpose of working out we will notbe requiring for this payment and we already have removed their name from our list and also we have putthe company balance at $0.00.We really apologize for the delay and this misunderstanding will not be happen again.Regards,

Review: I received an invoice from this company for [redacted] and twitter features for $496.95 that was turned over to DEBT-COLLECTORS-General credit Protection Inc./Credit Bureau Recovery. I don't know this company, did not illicit any services from them and did not approve any services from them. This is absolute fraud and I wish there was a way to prosecute people like this. It also says this was a pending invoice from 4/*/2013 which makes it even more ridiculous. I want the company to resolve this now and remove from any collection activities that they might try to pursue against my business. I tried to call but as expected I got a message telling me to leave a number and reason for my call and they would answer my message(pronounced like a back rub, so it was machine generated.Desired Settlement: Remove my business and personal name from this service and stop and erase any collection activities.

Business

Response:

Dear Madame,

Regarding this complaint we already have resolved this case in behalf of

complainant's firm. Should be confusion during the conversation between our representative and their employee. With the purpose of working out we will not

be requiring for this payment and we already have taken off their firm from our list.

We really apologize about this situation.

Best regards,

Review: We, Hanover Veterinary Hospital, have never advertised in their publication. They have sent us a false bill via fax. The bill has a date of service of 4/*/2013. Also has the words collection warning in bold face type. It states "payable immediately". Also states" last chance to protect your credit score in good standing!!!" Order number is [redacted] Id product name " [redacted] and [redacted] Features". We do not have either of those services. We don't even have a website. Cost of so called service is $496.95. At the bottom of invoice it states" This file is reffered to DEBT COLLECTORS-General Credit Protection Inc./Credit Bureau Recovery". Invoice date, even though the date of service was 4/*/2013, is 7/*/2014. Again we have never used their service,ever. We advertise in only ONE publication and theirs is not it.Desired Settlement: Is that this company may never send another false bill(invoice) to us or to anyone. It should be criminal to do this act. I would hate for an unknowing company to just pay this company and this company get money for nothing. To us that is stealing-a criminal act.

Business

Response:

Company balance at $0.00.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]We would prefer a statement from the company that we never have had an account with them and have never owed them any payment.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Company balance at $0.00

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]We would prefer a statement from the company that we never have had an account with them and have never owed them any payment.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: Our company, [redacted], received a fax in the form of an invoice this morning from American Yellow Corporation. This fax (invoice) is for $496.95 for a 1 year directory listing. I believe this company just sends out a multitude of these faxes hoping someone will actually pay them. We have never received any solicitation from this company and if we would have, we would never have agreed to this type of deal. We were involved in this type of situation quite a few years ago. What I learned from the Revdex.com, at that time, about that company was they would send out an invoice and if you paid then they would make up one phone book with our business name included and send it to us. No one else would see our name in any of the other books. We refused to pay their invoice so they turned us in to collections and when we disputed it they came up with altered recordings of a phone conversation they had with us that was only a "survey" phone call to verify name, address, phone number, etc. I believe that American Yellow Corporation is using that same business model and they will try to collect the $496.95 from us, even though nothing was authorized by us. I also believe they are using a trademark symbol on their invoice that belongs to the [redacted] or [redacted].Desired Settlement: We want American Yellow Corporation to cancel this invoice and not to pursue the matter any further, such as turning the invoice over to collections. We will not pay this invoice under any circumstances!

Business

Response:

We have checked the complainant’s file.This is a confusion during the conversation between our representative andtheir employee. With the purpose ofworking out we will not be requiring for this payment and we already haveremoved their name from our list andalso we have put the company balance at $0.00. Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Company faxed an invoice with today's date alleging that I am past due and my account is being sent to debt collectors. I have no record of authorizing any advertising services with this business. I left a message with the company, but was unwilling to play phone tag because they threatened my credit score.Desired Settlement: I want them to either produce a copy of a contract with my signature ( no other staff authorized to make advertising purchases) or void the invoice and resolve any problems it creates with my credit score.

Business

Response:

Dear Madame,

Company balance at $0.00.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We received a bill from this company that was not authorized in the amount of $496.95 for a Directory listing that we did not order. We tried to call and fax to them and were unable to talk to anyone pertaining this matter.Desired Settlement: Remove us from their records. Credit this charge on their books.

Business

Response:

We have checked the complainant’s file.This is a confusion during the conversation between our representative andtheir employee. With the purpose ofworking out we will not be requiring for this payment and we already haveremoved their name from our list andalso we have put the company balance at $0.00. Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I have no record of an advertisement with this company since I have been handling the books for the last 16 months. We recently received a collection notice and attempted to contact the company multiple times with no response. I need proof of an advertising contract in the past and previous billing. I also want to ensure that we no longer have an add with this company in the future.Desired Settlement: I would like someone to contact me via email, fax or phone and furnish me with proof that my company had a valid contract for the bill specified and proof of previous billing. I also want written acknowledgement that we will not have an add with this company in the future, that any contract is cancelled.

Business

Response:

Dear Sir/Madame,

Regarding this complaint we already have resolved this case in behalf of

complainant's firm. Should be confusion during the conversation between our representative and their employee. With the purpose of working out we will not

be requiring for this payment and we already have taken off their firm from

our list and also we have put the company balance at $0.00.

We really apologize about this situation.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: American Yellow Corporation contacted us via fax with an invoice for $496.95 for "[redacted] Features," INVOICE #[redacted] dated 7/*/14 and included a threat of collection agency action for a service we never requested or agreed to by any means. It's the same as everyone else's complaints made against this company - fraudulent advertising practices that cost our time, money and nerves. The mailing address listed at the top of the fax we received matches what the Revdex.com has on file for American Yellow Corporation's New York address, with the exception of the Suite #. On our fax, the Suite # is [redacted]Desired Settlement: I wish for the company to put our company on do not call list, and stop contacting our business all together. Also I wish for the company to remove the charges putting our balance at zero. I also need a correspondence back stating that all of my requests have been followed upon.

Business

Response:

Dear Madame,

Company name is taken off from our list.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

"Also I wish for the company to remove the charges putting our balance at zero." <- this part of my initial request has not been verified and/or mentioned in the comment by the business. Statement made by the company informs me only about removing our business from the list which is not sufficient. I need to have a written answer that our balance is at $0.00 and no further attempts of collections will be pursued as we HAVE NOT BEEN INVOLVED in any business with this company.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Company balance at $0.00.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,