American Yellow Corporation, Inc

Review: Debt collection for unauthorized account

American Yellow Corporation, Inc [redacted] This company continues to bill us for a listing that we never authorized. I've tried unsuccessfully several times to contact this company as well as the collection agency referenced.Desired Settlement: Delete our "account" and stop billing us for services we never authorized.

Business

Response:

They have a signed contract.

Copy already sent.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

We have reviewed the allegedly signed contract. The signature is indeed one of our church members, but not a staff member and certainly not someone who has the authority to enter into contracts in the church's name. She is a check signer. Looking at the signature on the contract and comparing it to the signature on a check we sent last April. It LOOKS LIKE they lifted the signature from the check. It is also interesting that after we fell for the scam in April and sent them a check, that we never heard from them again until we received a collection notice. We have contacted the [redacted] Attorney General's office and will continue to pursue this.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Same response

Review: I received a fax from "American Yellow Corporation, Inc." on 10/**/14 that appeared to be an invoice for $496.95 worth of advertising including "[redacted] Features." Our company has never been contacted by American Yellow Corporation prior to this charge and never authorized any charge or approved the create of an account with their business. Upon calling the business phone number I received the same response when trying to reach each of their three departments: "All associates are currently busy, please leave a message."Desired Settlement: I would like written confirmation from this company that these charges are fraudulent and will be dropped immediately and no further contact from this company or any of its subsidiaries will occur.

Business

Response:

We just have checked the complainant’s file. It has been

error produced by our computer system.

We already have removed their name from

our list and also we have put the company balance at $0.00.

We really

apologize for the delay and this

misunderstanding will not be happen again.

Sincerely ,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: May **, 2014, we received a faxed "collection warning" about a pending invoice from April *, 2013, in the amount of $486.95. The product name: 1 year/ [redacted] and [redacted] features. We never ordered this product and want it disputed. The credit/invoice should be issued in the full amount and our church should have a Zero Balance.

I did not call them, because we received a similar notice in 2012 from "[redacted] (also something we did not order). When I called the "[redacted]", they said they had a recording of the phone conversation. We feel it was an altered recording. After that, all our employees have been instructed never to answer anything about any "yellow page" inquiries by telephone.Desired Settlement: We should receive a corrected invoice with a zero balance and not be contacted again from this company.

Business

Response:

Dear Sir/Madame,

Balance at $0.00.

Regards,

Review: American Yellow Corporation Inc. sent us a fax threatening to send us to collections for a service (1 year [redacted] & [redacted]ervices) we did not order or request. This is a SCAM and we'd like to add our complaint the the list of others.Desired Settlement: This is a Scam threatening sending us to collections for a service we did not order. We would like American Yellow Corporation Inc to stop contacting us and remove us from their mailing list(s).

Business

Response:

Company name taken of from our list

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: American Yellow Corporation, Inc. faxed an invoice to our buisness stating we owe $496.95 for a service we never requested or agreed to.

On November**, 2014, we received a fax from American Yellow Corporation, Inc. stating that [redacted] owes $496.95 for 1 year. The invoice # [redacted] dated 11/**/2014. We did not authorize this. This isn’t even our correct company name.Desired Settlement: I am not seeking any settlement as I am not paying the invoice. We are a small office and all actions are approved through me and I have never approved of utilizing American Yellow Corporation, Inc. If need be we will take legal action against this so called corporation. What a SCAM!!!

Business

Response:

We have checked the complainant’s file.This is confusion during the conversation between our representative and theiremployee. With the purpose of workingout we will not be requiring for this payment and we already have removed their name from our list and also we have putthe company balance at $0.00. Regards,

Review: On 7/**/14 we received a Collection Warning fax with an invoice for $496.95 for a yellow pages ad which we never authorizedDesired Settlement: Cease and desist collection attempts for this fraudulent invoice.

Business

Response:

Dear Madame,

Company balance at $0.00.

Regards,

Review: THIS COMPANY HAS FAXED US AN INVOICE STATING THAT THEY ARE PROVIDING A LISTING SERVICE. OUR CHURCH HAS HAD NO CONTACT WITH THE COMPANY AND NEVER REQUESTED ANY LISTING SERVICE. I HAVE SEEN THAT THIS COMPANY HAS ATTEMPTED THIS FRAUDULENT BILLING IN OHIO AND MANY OTHER STATES AS WELL. I HAVE NOT FOUND ONE SINGLE FAVORABLE Revdex.com RATING FOR THEM IN ANY AREA. THERE PRACTICES ARE FRAUDULENT AND THIS IS AN OBVIOUS SCAM. THE FAXED LETTER STATES THAT THIS BILL IS ONE YEAR OLD AND THAT THIS IS THE LAST CHANCE TO PAY BEFORE BEING PLACED INTO COLLECTIONS. WE WILL NOT PAY THE AMOUNT LISTED ($496.95) AND WILL PURSUE LEGAL ACTION IF ANY DEROGATORY INFORMATION IS PLACED INTO OUR CREDIT REPORT. ATTEMPTED TO CONTACT THE COMPANY AND THE COLLECTION AGENCY. BOTH SAY "OUR REPRESENTATIVES ARE BUSY, PLEASE LEAVE A MESSAGE". MESSAGES LEFT, NO RESPONSE.Desired Settlement: THIS BALANCE NEEDS TO BE CHANGED TO "ZERO". WE WANT A LETTER IN WRITING STATING THAT THIS BILL NOW HAS A ZERO BALANCE. AFTER THAT, WE WANT NO CONTACT FROM THIS COMPANY.

Consumer

Response:

At this time, I have not been contacted by American Yellow Corporation, Inc regarding complaint ID [redacted].

Sincerely,

Business

Response:

Dear Sir/Madame,

Should be confusion during the conversation between our representative and their employee. With the purpose of working out we will not be requiring for this payment and we already have taken off their firm from our list.

We really apologize about this situation.

Regards,

Review: The church, nor anyone representing the church, authorized this service. Received invoice and American Yellow Corporation Inc. threatened to report the church to debt collections. They have not responded to phone calls, e-mail, fax. or written letter. Therefore, we are filing a complaint with Revdex.com.Desired Settlement: Remove us from their contact lists and do not contact the church again with any of their products from them or their parent companies.

Business

Response:

Dear Madame,

Company balance at $0.00.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the company showing us with a zero balance is satisfactory to me and the matter has been resolved. We do not want the company to contact the church again. Thank you for your assistance.

Sincerely,

Review: Continue to receive billing from this company that we have not done business with. The last bill claimed that the account had been turned over to collections. We have tried to contact them multiple times and tried to contact the collections company as well and have been unsuccessful.Desired Settlement: The account needs to be cancelled by the company with no balance due. We do not want any further contact from this fraudulent business once this is resolved.

Business

Response:

Dear Madame,

Company name is already put in our ''DO NOT CALL LIST''

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[Your Answer Here]

I want the outstanding "balance" of $496.95 which should not exist in the first place to be zero. I want proof that I have been removed from General Credit Protection, Inc attempts to collect a debt that does not even exist.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Business

Response:

Company blance at $0.00 and also company name removed from collection list.

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We have received an overdue bill for advertising services we "purchased" through this company. There was never a contract or advertising purchased with this company. So I believe we are receiving a fraudulent bill.Desired Settlement: I would like to atop receiving bills for services not requested or contracted for, and would like to stop receiving threatening collection letters.

Business

Response:

Dear Madame,

Company name in our ''DO NOT CALL LIST''

Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We have never requested services from this company or purchased anything. I highly suspected this to be a fraudulent company. I did some research and read several articles that seemed to confirm my suspicions. We received two faxes on the same day saying we owed $496.95 for yellow page ads we never ever ordered, and that if we did not pay this immediately it would be turned over to collections. Again, I suspected it was fraudulent or a scam of some type. On this invoice they are requesting credit card information for immediate payment. Our church never ordered or authorized anything with this company and we have no intention of paying anything or making contact with them as I understand they can record your voice over the phone and later try to use it against you, but we wanted to notify your organization of the occurrence so this can be stopped. Thank you.Desired Settlement: We demand that they send us no more of these fraudulent bills and delete this invoice. We do not owe this and we will not pay it.

Business

Response:

Dear Madame,

We just have checked the complainant's file. It has been error

produced by our computer system. We already have

removed their name from our list.

We really apologize and this misunderstanding will not be happen again.

Best regards,

Review: We received via fax invoice #[redacted] dated 11/**/2014, customer ID [redacted], order ID [redacted], vendor #[redacted]. It lists a $496.95 charge for one year of directory listing. This charge was not requested nor authorized.Desired Settlement: American Yellow Corporation Inc. needs to reverse this unauthorized charge, providing written confirmation. We also request to be removed from their contact list.

Business

Response:

We have checked the complainant’s file.This is a confusion during the conversation between our representative andtheir employee. With the purpose ofworking out we will not be requiring for this payment and we already haveremoved their name from our list andalso we have put the company balance at $0.00. Regards,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: I received a faxed invoice from American Yellow Corporation on 12-**-14 in the amount of $496.95. I did not authorize any advertising with this company. This is the second time I have had to deal with this type of scam! It appears that this company keeps changing it's name. I have tried calling the [redacted] number on the invoice several times and all representatives have been busy and I was asked to leave a message so someone could call me back. I have talked to these type of people and they are very over-bearing with threats to destroy our credit if I don't pay the bill. I refuse to leave them a message! I never asked for any service from this company!Desired Settlement: I am not going to pay this invoice that was faxed to me 4 times, one right after another! I want to be removed from their data base immediately!

Business

Response:

We have checked the complainant’s file. This is an error produced by our computer system. We already haveremoved their name from our list andalso we have put the company balance at $0.00. Thank you foryour cooperation with this matter Sincerely ,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: An employee was contacted by this business asking to verify our information for a free yellow pages listing. The employee gave them our mailing address, phone and fax number after verifying the service was free of charges. On November *, 2014, we received an invoice claiming we owe $496.95 for this service.

The employee who spoke with American Yellow Corporation is not authorized to make any purchases, and states he did not approve any services that would incur a fee. Having been entangled with situations similar to this in the past, I expect to be harassed and threatened with legal action despite not having solicited any services from this company. I will not be contacting them regarding this complaint, as we have experienced similar companies recording phone conversations then manipulating the recordings. This company is attempting to extort money from my business by using threatening tactics, and should be stopped.Desired Settlement: American Yellow Corporation Inc. needs to remove all charges associated with this business and discontinue any and all contact with all employees at this business. We have not incurred any charges with them, and will not be paying them any money.

Business

Response:

We just have checked the complainant’s file. Should be confusion during theconversation between our representative and her employee. With the purpose of working out we will notbe requiring for this payment and we already have removed their name from our list and also we have putthe company balance at $0.00.We really apologize for the delay and this misunderstanding will not be happen again.Regards,

Review: American Yellow Corporation, Inc. sent me a bill for advertising that I did not order and do not want. I faxed back the form in October, 2014, then received another bill saying it had been sent to collections. After some research, this apparently is a standard business practice for this company.Desired Settlement: My desired outcome is for American Yellow Corporation, Inc. to eliminate this amount they claim I owe from their records and never contact me again.

Business

Response:

This is an error produced by our computer system. We already haveremoved their name from our list andalso we have put the company balance at $0.00. Thank you foryour cooperation to this matter.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We were solicited on the phone about updating our information. I specifically told the person who called that "we will not be doing any sort of subscription". She assured me that she just needed to verify our information and there would be no charges or subscriptions. Now we have received a faxed bill for $496.95 for a one years directory listing. We are not or ever have been customers of theirs. We do not pay for specialty listings. We do our own advertising. I also cannot get through on their phone number. It only lets us leave a message. On all three lines.Desired Settlement: The bill needs to be disolved and their practices need to be more honest. This was a very dishonest thing to do.

Business

Response:

We have checked the complainant’s file.This is a confusion during the conversation between our representative andtheir employee. With the purpose ofworking out we will not be requiring for this payment and we already haveremoved their name from our list andalso we have put the company balance at $0.00.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: We received an invoice in the amount of $496.95 for services that we did not order. I have left many messages with the company at ###-###-#### to find out who at the church placed the order. To date I have not received a return phone call.Desired Settlement: I would like a credit for the invoice in writing

Business

Response:

We just have checked the complainant’s file. It has been

error produced by our computer system.

We already have removed their name from list and we have put the company

balance at $0.00.

Sincerely ,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: On October [redacted], we recieved an invoice for $496.95. This invoice was never authorized by any of our staff and should never have been sent. The invoice # is [redacted], Customer ID # [redacted].Desired Settlement: I would like for the company to stop contacting our institution and remove any outstanding payment due.

Business

Response:

We just have checked the complainant’s file. It has been

error produced by our computer system.

We already have removed their name from

our list and also we have put the company balance at $0.00.

We really

apologize for the delay and this

misunderstanding will not be happen again.

Sincerely ,

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.

Sincerely,

Review: Today I deceived an invoice for service which I did not give consent for. Since the business is, in essence, me, I am the only party authorized to give that consent.Desired Settlement: Eliminate this invoice as it was not valid to begin with and provide no contact in the future.

Business

Response:

Dear Sir,

Company name is put in our ''DO NOT CALL LIST" and also company balance is put at $0.00.

Regards,

Review: We received a faxed invoice #[redacted] that stated there was a pending invoice from 4/*/2013 for twelve months in the amount of $496.95. Invoice states this is our last chance to protect our credit score in good standing!!! States this file is referred to Debt collectors-General Credit Protection Inc./ Credit Bureau Recovery. I have never heard of this company let alone agreed to services from them. This appears to be a total scam!Desired Settlement: American Yellow Corporation needs to reflect a balance of $0.00 and take us off of your contact list immediately.

Business

Response:

Dear Madame,

Account at $0.00.

Regards,