Anheuser-Busch Companies Inc

Anheuser-Busch will reach out to ***, take a product quality report, and offer a refund for the issue

In June 2016, I saw a rebate form at a Fred Meyer grocery store in Renton, WA to earn a $rebate, to be earned with the purchase of Anheuser-Busch products along with the purchase of a $gift cardI purchased a $Fred Meyer gift card, a package of bottles of Stella Artois beer, and a six-pack of Stella Artois Cidre I met the requirements of the rebate offerI sent my receipt, along with UPC codes from the product packages, to the following address:
** *** *** ** *** ** ***
I completed a rebate form similar to this one in Dec2015, and earned a $rebate from Anheuser-BuschHowever, in this instance, Anheuser-Busch is refusing to send me my $rebateI have a tracking number of ***
The people managing this Anheuser-Busch rebate are refusing to communicate me properly to explain to me how I can get my $rebateI purchased these products due to the offer, and Anheuser-Busch is refusing to pay my $rebateI have sent emails to Anheuser-

Initial Business Response /* (1000, 12, 2015/07/02) */
Contact Name and Title: ***; SrAnalyst
Contact Phone: XXX-XXX-XXXX
The Customer Relationship Group at Anheuser-Busch attempted to reach the consumer via telephone today but had to leave a messageHe is welcome to call us back
directly at XXX-XXX-XXXX with reference #XXXXXXX

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 7, 2015/09/08) */
Anheuser-Busch has reached out to this consumer and offered a refund for his beer purchased. The consumer accepted. We are closing our file.

Initial Business Response /* (1000, 5, 2016/03/09) */
On 1/8/16, Goose Island announced we would offer a refund for 2015 Bourbon County Coffee and Barleywine due to the brews developing flavors that were not consistent with our expectation. There was a strict window of opportunity in which...

consumers could request a refund and unfortunately, Mr. [redacted] contacted us on 3/3/16, after the hard deadline of 2/29/16. We're unable to offer any refund for Mr. [redacted] as a result of the window now being closed.

Our team will reach out to the Michelob ULTRA store to reimburse the consumer, ASAP.

Initial Business Response /* (1000, 6, 2016/01/07) */
Contact Name and Title: [redacted]; Sr. Analyst
Contact Phone: XXX-XXX-XXXX
Anheuser-Busch has made an attempt to reach the consumer, but unable to reach and unable to leave a voice message.
We have sent an e-mail to the consumer to contact...

us directly to provide more information so we can investigate this.

Complaint: [redacted]
I am rejecting this response because: I DO not feel satisfied! I choked and gagged on something in theIr product!  
Sincerely,
[redacted]

Initial Business Response /* (1000, 8, 2015/08/18) */
Anheuser-Busch has made contact with the consumer. Unfortunately, we weren't able to locate any record of the consumer's rebate having been denied, but the consumer has agreed to e-mail the communication he received from A-B so that we can look...

into this. Upon receipt of the consumer's e-mail, Anheuser-Busch will look into the status of consumer's rebate.

Initial Business Response /* (1000, 5, 2016/03/02) */
We are reviewing the rebate submissions with our rebate partner, to see if he is eligible for the offers.

Anheuser-Busch takes quality very seriously. We will be in touch with the consumer, gather the details, and see how we can make up for the experience.

I have reached out to the District Manager of Tri-County Beverage and he has confirmed that he will continue to work with the wholesaler to look into the ongoing issue. He also mentioned that he has reached out to [redacted] in regards to a response to [redacted].

Anheuser-Busch is working with the appropriate departments for a complete list of ingredients for our new Best Damn brews.  We will reach out to Mr. [redacted] as soon as we have the list of ingredients.

Complaint: [redacted]
I am rejecting this response because: I've asked this company twice to refund my money and never heard anything from them.My first request stated "please send me what you have in stock and...

refund the rest of my money...thanks Randy"The second request was "Please just refund my money...thanks Randy"I have yet to have anything sent to me and or my money refunded.At this point I don't trust the company.On my original order there was never a response, for example "we have your order," "we are processing your order,"  "we are shipping your order," I heard absolutely nothing for 2 weeks then I got concerned and inquired then they informed me via email it would be a month before I would get my order.So for now I'm waiting for my refund before I drop my complaint.    
Sincerely,
[redacted]