APM Movers

This person is not a client of Expressvitals.com as they are complaining about another service as the fees do not match and we do not have that name in our system.$59 is the service fee for another online company and really wish people would take the time to make sure they know what company they...

used.Please send proof you used expressvitals.com or complain about the correct company used you at least.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]There are no false statements provided. I can send anyone the emails to reiterate their level of service and staff responses quoted. 
Regards,

Consumer states that the business has sent a mechanic to fix the pending issues with the vehicle. Consumer considers the matter resolved.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  
[Provide details of why you are not satisfied with this resolution.]
II still never heard anything  from express vitals and when I canceled the order at the time nothing was processed. So they should refund my payment since it was not processed at the time I canceled it.  
Regards,

To whom it may concern: Attached you fill find a copy of the cancelled check for the refund of the carwash.  As for an appointment, Mrs. [redacted] has been given 4 appointments with our General Manager on Wednesdays because it’s the only day she is available.  Mrs. [redacted] did not shown-up to...

any of them because she was not able to live her work on time.      The last time we spoke to Mrs. [redacted] she was asked to give us a call when she was available to come in with her vehicle.  Please have Mrs. [redacted] give us a call to make an appointment and she will need to come in with the vehicle.

I am rejecting this response because:i did got the check but I have never been contact by them, Im  the one  the calls all the time and there is always a "call you back later" I have proof of that July 3rd I call them at 5:38pm on July 5th I call at 7:27pm I have never heard about meeting the GM 4 times on Wednesdays as I'm off on Mondays, I have never heard from the GM .. I just need to get my truck fix pls

To whom it may concern:  As per the document attached the information we provided in our previous response is correct.  Attached you will find a copy of the Certificate of Repossession expedited by California Auto Finance to the repo company and the police department.  In said certificate states that the repo process was initiated on 7/5/2017 and reprocessed on 07/21/2017 due to failure to pay.   Should you have any further questions or need clarification you may contact our rep at the finance company.  California Auto finance and speak to [redacted].  He may be reached at [redacted]. Sincerely [redacted]

Hello, I have received your message ok. The contract is under my husband's name [redacted].

To whom it may concern, Mr. [redacted] purchased 2008 GMC Yukon vin # [redacted] on 10/07/2017.  He was given the opportunity to test drive the vehicle before purchasing it.  After going on a test drive and agreeing on numbers (price, payments, down payments,...

interest etc.)  he decided to move forward with the purchase. We sold him the vehicle “AS-IS” with a 3 month or 3,000 miles limited warranty thru a third party “AUL”.  We have suggested Mr. [redacted] to contact them directly regarding the issues.  We have also offered to help him contact the warranty company and file the claim.At this point contract cannot be cancelled, Mr. [redacted] declined to purchase a contract cancellation option agreement at the time of sale. Attached you will find a copy of his 3 months or 3,000 miles limited warranty.   Thank you,[redacted]

Problem has been resolved. Thank you for your help.

To whom it may concern:Lugo Auto Group did sell a 2009 [redacted] Odyssey to Ms. [redacted] on 05/20/2017.  Before finishing the purchase of this vehicle Ms. [redacted] was given the opportunity to drive the vehicle both on the street and on the freeway.  If the vehicle would have been sold in the...

condition described by Ms [redacted] we believe she wouldn't have moved forward with the purchase.  Several weeks later she called our office and mentioned she noticed something on her car.   At this point we reminded her she bought the car AS-IS with no warranties; but, we were willing to have bring the vehicle to a mechanic shop to get a diagnostic.  Her husband also stopped by the office asking us if it was OK for his wife or him to bring the car for a diagnostic at a mechanic shop.  We agreed to have the car looked at by shop.  After following up with the customer, she mentioned that her car has been picked-up by tow truck from the finance company.  Ms. [redacted] had refused to make her payments and the bank took possession of her vehicle. Lugo Auto Group did not at any time refused to help Ms. [redacted].  However, the vehicle was never brought to a shop for a repair diagnose.  Thanks,Juan Lugo