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[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

-------- Forwarded message ----------
sans-serif;">From: Revdex.com of Metro Washington DC<[email protected]>Date: Mon, Dec 28, 2015 at 9:48 AMSubject: Fwd: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [redacted] <[redacted]@myRevdex.com.org>---------- Forwarded message ----------From: [redacted] <[redacted].com>Date: Fri, Dec 25, 2015 at 4:13 PMSubject: Re: You have a new message from the Revdex.com of Metro Washington DC & Eastern Pennsylvania in regards to your complaint #[redacted].To: [email protected]
Received a hard copy in the mail because my security would not let me open the reply up.  I am satisfied.  Thank you for you help.
 
[redacted]

Dear [redacted], This is in response to Complaint #[redacted], for [redacted].  I had met with the customer about this concern and I had offered to apply this amount already paid toward the final repair of the vehicle.  In the meantime [redacted] traded the vehicle in for a purchase at...

one of our other dealerships.  I will be forwarding her a check in the amount of $473.11 for the repair order. Please let us know if there are any additional questions. Sincerely M Steven B[redacted] General Manager

February 11, 2016Dear [redacted]I am writing in reference to ID# [redacted], [redacted]. It appears that the refund check to [redacted] was processed and mailed on January 19, 2016. The amount of the refund was $2,035.91 in total, for the extended warranties and GAP insurance. I have contacted...

[redacted] and am waiting for a return phone call. Our desire is for his complete satisfaction.Sincerely,M. Steven B

Dear Revdex.com,On 12/18/2015 at 187987 miles [redacted] requests an oil consumption test to be started on his 2012 [redacted]. With approval from [redacted] of [redacted] America we perform an oil change at no cost.On 1/02/2016 at 189198 miles customer comes in to have oil level checked. Oil level...

was down 1/5 of a quart. [redacted] tolerance for oil consumption is 1/3 of a quart (10.7 oz) in 1200 miles as stated with [redacted] TSB#[redacted] and [redacted]. Vehicle was within the [redacted] guide lines.Thank you,Mike P.Service Manager