Appliance Repair Leaders

This place is great! Fixed my Samsung range in no time at all Very friendly repairman and phone staff

The repair technician, quickly determined the evaporator fan was badHe had a new fan installed and the fridge running perfect in no time I didn't even lose any foodI considered the price ($295.00) to be very reasonable

We already called customer & explained that the parts we replaced were for noise problem which fixed the issue. The timer knob which is broken is different part but we are ready to ship it directly to customer without any cost or we can give her $50 as a reimbursment for the inconvenience... caused. About warranty we already explained that customer has a warranty of 3 months in case same problem presists she can feel free to call us & will accomodate according to her schedule. Regarding address we have multiple loctaions due to the nature of our business.

My experience with Appliance Repair Leaders was fabulous

I had this company come out to my house on April 28, they advertised for a $company which they didn't honorThey were supposed to repair the water feature on my subzero refrigeratorThe guy came out played with it a bit and said he couldn't fix it I would have to order some partHe collected the feeA few weeks later I noticed some water on the floor of my kitchen, I suspected that it was the dishwasher, when the plumber came out he said it was the fridge and that whoever worked on my fridge left the line disconnected and it caused water damage to my hardwood floorWhen I talked to the company Chris F* the manager told me they could not help me it had been over days, I said I just want you to come out and see the damage that you caused at my house he just wanted to charge me for a service call and said they were not interested in my businessAlso that technician did not work for them any longer and that the owner of the business was away on vacation for months and there was no one else that could help meTHE WORST SERVICE EVER!!!!!! DO NOT USE THIS COMPANY< HORRIBLE BUSINESS PRACTICES!!

Tech guy is extremely knowledgeable and costs are very fair My fridge was fixed in a day of speaking to him concerning the problemI for sure recommend them!!

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is partially satisfactory to me. Victor, the manager of Appliance Repair Leaders LLC, offered to provide the dryer timer knob to compensate for the lack of customer service in returning my phone calls.In addition I request the $discount for a complete repair which is advertised on the website http://www.alexandriaappliancerepairshop.com/ When this is done I will consider the complaint resolved
Regards,
*** ***

We were very satisfied with the service we receivedWe will definitely recommend Appliance Repair Leaders to all our friends and family

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted] Date: Fri, Jun 9, 2017 at 5:25 AMSubject: [redacted]To: [email protected] wrote you involving a complaint regarding my washer. I received a check in the amount of $200.Thank you for your help. I am still upset about the whole thing. I wish there was a way to let people know not to call these people when repairs are needed on their appliances.Thanks again and have a great day.Toni C. Schraf

My refrigerator quit cooling. They fixed it very fast

This place is great! Fixed my Samsung range in no time at all. Very friendly repairman and phone staff

The repair technician, quickly determined the evaporator fan was bad. He had a new fan installed and the fridge running perfect in no time. I didn't even lose any food. I considered the price ($295.00) to be very reasonable.

The service was excellent!Technician came on time and was really helpful!Thank you

Sammy was a nice person and he fix our stove top and its work really good. and we will sure call you back for your service in near future.

He repaired my washing machine a couple of weeks ago. It's been working great. He was efficient, highly skilled, and reasonably priced. He was cordial and professional. I will most certainly call him again for any other appliance repairs.

customer had a bad drain pump .was replaced .called again.the washer had a second problem .a bad drive motor completely different .we agreed on refunding $205(we kept the service call fee and was no charge for the part we installed ) .check was mailed on 06/01/2016.we did explain that the process...

will take 5 to 7 business days.

Very knowledgeable.

I called about an issue with my GE refrigerator and a guy came out the next day and diagnosed in a couple minutes and had the issue fixed within the hour. He was prompt, professional, and I'm happy to have my fridge working properly once again. My only problem is that I didn't call sooner.

We already called customer & explained that the parts we replaced were for noise problem which fixed the issue. The timer knob which is broken is different part but we are ready to ship it directly to customer without any  cost or we can give her $50 as a reimbursment for the inconvenience...

caused. About warranty we already explained that customer has a warranty of 3 months in case same problem presists she can feel free to call us & will accomodate according to her schedule. Regarding address we have multiple loctaions due to the nature of our business.

I had this company come out to my house on April 28, they advertised for a $60 company which they didn't honor. They were supposed to repair the water feature on my subzero refrigerator. The guy came out played with it a bit and said he couldn't fix it I would have to order some part. He collected the fee. A few weeks later I noticed some water on the floor of my kitchen, I suspected that it was the dishwasher, when the plumber came out he said it was the fridge and that whoever worked on my fridge left the line disconnected and it caused water damage to my hardwood floor. When I talked to the company Chris F[redacted] the manager told me they could not help me it had been over 30 days, I said I just want you to come out and see the damage that you caused at my house he just wanted to charge me for a service call and said they were not interested in my business. Also that technician did not work for them any longer and that the owner of the business was away on vacation for 2 months and there was no one else that could help me. THE WORST SERVICE EVER!!!!!! DO NOT USE THIS COMPANY< HORRIBLE BUSINESS PRACTICES!!