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Appliance Rescue Service

672 N Progress Dr Unit A, Saukville, Wisconsin, United States, 53080-1612

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Appliance Rescue Service Reviews (%countItem)

I was prepared to buy a new double oven after my control panel quit and was not replaceable. As others have said, I received a panel that looks brand new and works better than the original. Thank you for providing excellent customer service and a great product, for such a fair price. Mark

Appliance Rescue Service Response • Sep 03, 2020

Mark, Thank you for sharing your experience with our "Return for Repair" service for obsolete controls. We realize people may be apprehensive about the process of sending a part in to be refurbished, and when folks like you leave a review of your experience it helps tremendously. We are so glad to hear that you have been able to avoid the hassle and expense of replacing a very expensive oven. We hope you and yours are safe and well during these trying times.
Best,
Greg

We had an issue with the control board of our Dacor double oven. Problem was identified and the control module mailed in for repair and returned with a week. Great service and was simple to remove and reinstall.
Really appreciate the quick service and the repair job as allowed us to keep the oven unit which we like. Works perfectly.
Great job. Much appreciated.
Tom

Appliance Rescue Service Response • Aug 21, 2020

Tom, thank you very much for sharing your experience with others regarding our "Return for Repair" service. it helps tremendously for others to read this, because people are understandably a little nervous about paying in advance for a service they are not that familiar with. We are very glad to know that things went as you expected and that you did not have incur the tremendous expense and hassle of having a wall oven replaced because the original control is no longer available. Your business is greatly appreciated and we truly hope you and yours remain safe and well during these trying times.
Best,
Gregory *** Owner/President
Appliance Rescue of WI, LLC
Genuine Appliance Parts Sales, LLC

The customer service that Greg and his team provided was outstanding. Had an issue with a Maytag blower wheel and Greg identified the correct replacement part and the order was completed within a couple of minutes at very competitive price. What a pleasure. Will definitely continue to use Genuine Appliance Parts for my future sourcing needs. Keep up the great work!

Appliance Rescue Service Response • Aug 09, 2020

Thank you very much Hank, if we can help you with anything else please do not hesitate to contact us!
Best,
Greg

Thanks for the help in finding all the enterior parts for my refrigerator.... the telephone help was an amazing act of kindness ! The parts were affordable and perfect, and arrived in a timely fashion.

Appliance Rescue Service Response • Jul 28, 2020

Debra, thank you! We are glad that we were able to help you figure out the correct parts and that all were correct. I think we both were worried about that. be well, stay safe and thanks VERY MUCH for your business.

I purchased a blower fan/wheel for our Maytag HYE3658AYW Dryer and installed it, getting the dryer to work with no noise for one day. After looking at the dryer in the next two days, I determined it best to take the drum out and examine all of the parts to see what was making the noise. I determined after hearing the buzz when starting the dryer that it may be time to replace the motor in addition to some other parts. Searching the web, I found that Genuine Appliance Parts has the next best price and a A+ rating from the Revdex.com. Since the blower wheel is functioning fine, I felt comfortable ordering from them again. Good company!

Appliance Rescue Service Response • Aug 06, 2020

We thank you VERY MUCH for supporting our company. In the age of Amazon it is very hard to compete. We trust you will return if you ever need another part for your appliances. Be well, stay safe!

They refurbished a display/control panel from our DCS wall oven. This is the third time I've had to have the panel replaced or refurbished, but this is the first time we've used this company.
The panel came back w/the display looking better than it had new. The display is brighter and much easier to read than before.
The turn-around time for the repair was about a week, as good as can be expected these days with workplace issues related to corona virus.
Great experience.

Appliance Rescue Service Response • May 18, 2020

Thank you Dana! We so greatly appreciate you taking the time to share your experience. We are a little behind on control repairs at this time because of the Covid-19 situation but we are doing our best. It should not have taken a week, and for that we are truly sorry. We know your oven was down for that week and we regret the delay. We hope to do more business with you in the future!
Best,
GAP

As an older couple we have been "distancing" in our home in Princeton NJ doing projects to keep us productive. I noticed the agitator/washer in the washing machine was showing a lot of wear. I did some online research and found Genuine Appliance Parts Sales. Their online chat was immediately responsive...made sure I got the right part..(at a very good price I might add) and made sure I knew how to do the simple repair. I was taken aback when the part arrived the next day. Installed it---checked again with genuine to make sure I had done it correctly--they were immediately responsive. The washer is working great. In short the product, price, shipping, and service of genuine appliance pasts sales was absolutely 5 star.
John *** Princeton, NJ

Appliance Rescue Service Response • Apr 08, 2020

John, thank you much for taking the time to leave us a review. We greatly appreciate your business and wish you and yours all the best during these difficult times. Be well and stay safe!
Greg

I had had an amazing experience with this business. The customer service has exceeded every expectation. My order was shipped to an incorrect address and Greg went above and beyond to correct the issue! I defiantly recommend using this company for your parts needs .

Appliance Rescue Service Response • Mar 15, 2020

Thank you for your business and your review, We are glad that your part made it to your new address and as we told you on the phone, we will deal with Fedex on the other shipment, you need not take any further action.
Best,
Greg

Greg was very helpful and knowledgeable. The genuine Whirlpool parts arrived on time and were as described. This is so refreshing in the online world that we live in today. I will definitely do business with Genuine Appliance Parts again.

Appliance Rescue Service Response • Feb 19, 2020

Thanks very much for taking the time to share your experience. We greatly appreciate your business!

We had a service call from a local appliance company. They told us we needed a new motherboard for our stove and that it was no longer available since it was 10 years old. I took the part number and did a google search and found Appliance Rescue Service. I shipped them the part, they fixed it and shipped it back all in less than a week. The stove now works like it did when it was new. This saved us thousands of dollars. Very professional, trustworthy and I can't be any happier. Thank you!!!!!

Appliance Rescue Service Response • Dec 19, 2019

Thank you so much for the kind words and for trusting us to repair your range control.
We really appreciate you taking the time to leave your review.

I recently made a web order for washing machine parts, and realized after that I forgot a part. I had a house full of collage kids heading my way and needed the washer back online quick - so I emailed your support line and followed up with a phone call early the next morning. The results could not have been better.
The person who answered the phone had already read my email and was forming a plan to help me. After the call we had a plan to expedite the additional part.
In short, the phone support was fantastic, the sales person was knowledgable, friendly, and helpful. The parts arrived on time, were OEM quality, and very reasonably priced.
I don’t usually leave reviews but this time I think you all really deserve to be recognized for outstanding service!
Thanks again
Dave

Appliance Rescue Service Response • Dec 04, 2019

Wow, thanks VERY much for your kind words and your business!

I used appliance rescue service last year for a washplate and ordered the wrong one. They were great about working with me on an exchange and now that I am ordering another they have been super helpful with getting me a warranty replacement when I didn’t even realize there was a warranty!

Appliance Rescue Service Response • Sep 24, 2019

Thanks very much for your kind words. Let us know if we can assist you with any future needs for replacement appliance parts.

If you know what part you need, if you want to save money, if you expect good customer service, if you appreciate prompt shipping, THEN this is THE PLACE TO SHOP. Their website was easy to navigate. I quickly found the item I needed, put it in the cart, paid for it, and the item was shipped that afternoon. This is the result of good management and excellent employees.

I'm very pleased with my business with this company. The website is easy to maneuver making it easy to find the part one needs. I ordered what I needed at a savings, the shipping was free, and the item arrived in 2 days all the way down to Texas.
This is a well-managed company with efficient employees and a vast inventory.

Appliance Rescue Service Response • Jul 12, 2019

Thank you VERY MUCH for taking the time to post your review. We try very hard to make sure our customers are completely satisfied and your comments indicate that we have met our goals with regard to your order.

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Description: Appliances - Major - Service & Repair, Microwave Ovens - Service & Repair, Washing Machines & Dryers - Service & Repair, Appliances - Major - Parts & Supplies, Ranges & Ovens - Service & Repair, Refrigerators & Freezers - Service & Repair, Appliance Repair and Maintenance (NAICS: 811412)

Address: 672 N Progress Dr Unit A, Saukville, Wisconsin, United States, 53080-1612

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