Aqua Drill

I bought the two watch on their website,but one of them was damaged when I receive it.The watch's packing is well but it doesn't work.Then,I contact their service agent for help but was refused

I bought an item from Buy.Dig back in AprilThe item was never delivered to me, some issue with there being an empty boxI was then sent an email saying I would be receiving a full refund for the missing itemI never received this refund

Ordered a camera and lens bundle at a promotional price but later received a cancellation email two days later saying "one or all of the items that you have ordered are not currently in stock" so the order was cancelledThis is just a plain lie because this company did not want to honor their sale priceI checked each and every item in my order and all of them are currently in stock individuallyThey are all very popular items, it's highly unlike any vendor in this photography business will be out of stock on these items anyway, and even they are not in stock right now, they will be restocked anywayI can now still place orders if I am willing to pay a much higher price to purchase individually instead of the bundleSo they are clearly just lying about the real reason of cancelling my order, which is they just did not want to honor that sale price any moreI called them about this, and was told nothing can be done now because they already cancelled the order for me (without my co

Bought an item from buy dig on 11/25/Was told that the item will be delivered in daysI have been calling their customer service regarding the status of the product delivery almost every week for the past weeksFor the first weeks I was told that they are expecting a shipment of the product in their warehouse shortly and will ship it to me asapFor the past weeks the customer service told me that they will investigate and call me backBut I never received a single call from themI called again today (01/04/2017) and they told me they have shipped the product but it has been lost in the transit, which is a complete LIE because fedex tracking never showed me that it left their warehouseFinally, they are telling me to cancel the order because they don't have the product anymoreHowever, they still continue to advertise the product on their siteHORRIBLE HORRIBLE SERVICE

this is a copy of the email I sent to the manufacturer after I got nowhere with buydig.com misleading advertising by one of your authorized dealers I purchased one of your drones [redacted] ] from buydig.com last Friday, so I thoughtI tried to order online but was unsuccessful, so I called a sales rephe put my order through without an issueI even asked him if this was the [redacted] and he assured me that it wasWhen I opened the box the invoice stated that indeed it was the [redacted] I downloaded your app and started the setup and it came up [redacted] *I was still confused so I called a friend that has one of your older dronesWe figured out over the phone that it was definitely the *So I called buydig.com and they said they never had the [redacted] and really didn’t want to work with me to rectify the problemI have a wedding to video next weekend and really need this droneI offered to buy the [redacted] for the difference from your website in

Hi, I'm an Army Active Soldier and currently stationed to KoreaI created an account of Buydig with my military address, APO AP and bought a computer monitor from Buydig via online on Feb My address was confirmed to US address when I created an account of Buydig but I just received an email from Buydig that my order has been cancelled because my address is not an US address I think Buydig has cancelled my order without any valid reasonThank you for reading my complaint

I place an order on their website which number is ' [redacted] ' and it was delivered on 10/25/2017.The package was signed for MDB whom I didn't know.Then,I contact the customer service for help,but they refused to help me solve the problem

HORRIBLE SITE AND CUSTOMER SERVICE! they advertised a Google Wifi for a black friday price, then canceled orders! No explanation and all they offered was a measly $off coupon DON'T order from this site, you'll just be disappointed!

It is about flase advertisement for Buydig.com selling business in *** I had ordered a Laptop computer because of the advertisement of the seller post in ***.Item is Asus Transformaer TP200SA-UHBF laptop.I received a different but very similar model T200S The laptop should have GB Ram and GB hard drive, instead item received only have GB Ram and GB hard drive I contact times and call their customer service times finally they offer either return item and get a full refund or if I agree they will refund $USD and I can keep the laptop I sellect the refund and keep the laptop offer The deal accepted on 8/20/I request for confirmation of email notice Till today 8/23/received no notisce yet Call them again no respond Email them, return email said look into it on 8/22/ That's why I decided to file a comlaint

Terrible customer serviceThey sent me a "brand new" monitor that was scratchedThey appear really nice and helpful on the phone but nothing they promise you ever goes throughI had to email back and forth and call multiple times to try and get anything to happenSpoiler, they never actually fixed my issueThe person I was emailing didn't even have a buydig.com branded email address which is super sketchy if you call the buydig phone number on the invoiceThe invoice wasn't even correctly addressed to me which tells me how organized they are inside their warehouses or company The supervisor that was finally escalated to when I wanted my money back basically told me to kick rocks and deal with itI hope they got charged by the online marketplace I bought my item from who was the one who finally was able to help me out Don't buy from buydig, they are not good at their job

I ordered a camera bundle from buy dig on Sun Novvia *** The customer service is non-existent I contacted them several times by email through [redacted] - they send an automatic respond to call them directly I call them directly - I remain on hold for a long time and then the phone cuts off They partially shipped the order (printer only) and marked the entire order as completed on *** This is a deceptive practice I did get one reply once They told me they shipped the order last monday, no tracking given, and it has already been a week I sent another message last week telling them I would file a complaint with Revdex.com if I don't get a response with an update...no response So here we are

On March I placed an order on ebay for a turntableThe next day I received a voice mail stating that you needed a physical street address for deliveryI couldn't make out the phone number due to bad service so I went on ebay and sent a message with the correct address(I'm not sure why the order was allowed to be placed with a POBox if it has to have a physical address to ship.) The day after that I got an email stating the order had been cancelled due to incorrect delivery addressI looked up and found the phone number for customer service and calledI spoke with a very rude man named Greg who stated basically that ebay doesn't update and they never got my message with the corrected address and it was too late to place the order but my money would be returned within the hour and I could reorderIt didn't happen that way at allI waited days (with a few phone calls to buydig who kept telling me it will go in today) and my money was finally returnedSo I went ahead and placed the order again on ebay on Sunday the 19thWell, so far, days later, that order is just sitting without being shipped! The problem I'm having is that this was supposed to be a birthday present for my son whose birthday is TOMORROW! I have called at least times as well as sent many many emails to get some satisfaction with this but no one seems to care or is taking me seriouslyALL the responses I've received have been so rude and just giving me a runaroundI'm so very disappointed at this point and not sure what to doObviously this will not be here by tomorrow even though yesterday when I called I was assured that it was going out yesterday and would be here by FridayI've never had such frustration with a company in my entire lifeIt feels unfair and I feel I'm being singled out for some reason and definitely being lied toAt the very least it's not showing very good ethics and responsibility on their partI just want my son to have a gift on his birthdayLesson learned buydig...never, never again

Ordered Luggage from this company in a rush for a tripLuggage came just as expected, and ahead of the expected delivery timeThe email with the tracking came within one day!!

I purchased a brand new Samsung UN70KU4K UHD TV from buydig.comThe TV arrived with damaged with black screen with broken linesIt is either defected TV or damaged in the shippingI contacted buydig to request a return of the damaged TV on the day of the deliveryBuydig kept going in circle to ask me to contact Samsung for fixing the damaged TVI contacted Samsung customer service but Samsung refused to repair or replace the TV and blamed on buydig for damaged in shipping which they do not cover under their warrantyI contacted the buydig again to return the TV but Buydig keep refusing to take the damaged TV back, attempted to refuse to reimburse me for selling damaged TV which is as not as describedBuydig is selling the TV which was Not As DescribedI wasted too much time to contact the buydig and samsung on this purchaseThis is the worst experience ever on buying thing from buydigBuydig DO NOT stand behind their satisfaction guaranteeThey are the worst online seller who took the money and ran awayThis is a scam sellerI would never buy any item from buydig again and do not recommend to anyone

about my order [redacted] , I ordered an item on buydig 11/2/16, and then I found the order has been canceled ,I don't know why they canceled my order.I need to use the luggage,so I ordered another one: [redacted] immediately After about one day later ,I found these two orders'status changed to processing, I am afraid they will shipped me two same items ,so I wrote email to confirm the first order whether been canceled,but no one responsed me.and then I give a call to buydig [redacted] , the Telephone customer service told me that the first order already been canceled ,only the second order will be shipped .Yes they did that ,the order [redacted] has been shipped at 11/03/2016.But Yesterday I suddenly found that they also shipped the first order which I am already give the call to cancel.Today I call them to confirm this situation.they said ,the only thing I can do is to reject the goods,but I shipped to the address is my leasing center,I am going to go to another country.What can I d

This issue falls into so many categoriesI placed an order on 06/05/for the value $On 06/08/I reached out to BuyDig chat support asking if they had a shipping estimate for my order since it's still "Processing"The chat rep said that there was a billing issue with the order and that I need to call their billing departmentI checked my Amex account with which I paid and the transaction had already posted on 06/(posted, not pending, so they had my money)I called the billing department around AM on 06/and after providing the order # the billing person said that there was no issue with my order, the payment was approved, and she didn't know why customer service said there was a billing issueI thanked her, and got back on chat, where the same customer service rep, [redacted] , said she remembered me from our earlier conversationShe said that now my order shows as cancelled, and that she had no further information but to call back inBy the time I had a moment

It was the first time I used Buydig and has to say I am not happy the way they dealt with my situationOrder cancellation is not a big deal and happens all the time with all merchants, but in this case, it was very unusualI made a purchase of about $for a luggage set which seemed like a good deal, and my credit card was charged immediatelyThe credit card balance also went to posted (within a day or two), that means they kept my money for days, only to tell me at the end that the order was canceled when it was supposed to be deliveredIs this how they do business? I was waiting for those items for my trip the following weekAlso they informed me, the credit card refund will take another business day to show up! I shop online all the timeAlmost all vendors such as Amazon do not charge your card until they ship, or at least keep it in pending state, and never had an order canceled after charging the credit cardLater I found out on a public forum that they did the same thing to other shoppers tooI just realized, if they do this to customers for about $on average by offering too good deals, they get to keep about $million dollars free for daysAre they scamming? Some one should investigate!

Misrepresentation of cost of Item purchasedBuyDig, was more than willing to charge me for the product I orderedThen the item was pulled back and repriced increased by $Still have not returned my moneyI will never do business with them again

I placed an order with the merchant on 8/12/I had a voicemail that was supposedly from the merchant later that day informing me to contact themThey did not give me a reason and I did not trust that it was the merchant so I did not contactHowever, I received an email from the merchant on 8/14/that indicated that my credit card was decline and to contact themI contacted them and informed them to cancel the order and I would re-order the itemI also indicated to please make sure the system would allow me to use the Promotion Code that I had on the initial orderI received a message about a half an hour later that said "As per your request, your order will be cancelledIf this order has been charged, please allow 2-business days for the refund and the cancellation to reflect your account ." I was confused by the message because I don't understand why would be charged when I was initially informed that the transaction was declinedI wrote back to the merchant to inquire

I ordered a record player cartridge and only received the stylus needle that goes in the phono cartridge that I ordered