Argus Merchant Services LLC

Hi [redacted],I am sorry for the inconvenience you have experienced. If you were to give us another opportunity we would most certainly make sure that the pricing is cheaper then our competitors and work out all the details. Of course that would mean waiving the fees (cancellation fee...

and terminal fee as well). Also I would like to thank you for bringing bad customer experience that you had, as we will take disciplinary actions. We would be able to reopen your account which will take 24-48 hours. I believe you still have the terminal that you can still use and the pricing will be dropped to match what you have been promised. If you are still not happy we would cancel the account without any questions and no Cancellation Fees. In regards of the Early termination fee of $840. I am attaching the statement to show you that the cancellation is only $495.00 and $295.00 is the fee for the terminal. If the terminal is returned this price will also be waived. If you have any questions do not hesitate to contact me at ###-###-#### Ext [redacted] so we could work it out.