Art Rock Creations

The member's request has been fulfilledThe overdue balance was removed and the account has been cancelled outThank you

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Requiring confirmation is absurdI attempted to cancel my membership in person, but was told the only way was over the phone with a third party companyYou are well aware that no one keeps that confirmation numberIt is not emailedYou give no way for your customers to prove that a cancellation happenedYou are also well aware that I have not stepped foot in your gym in a year and a halfWhy do you feel that stealing is a sound business practice? Regards, [redacted]

[redacted] called from the business stated that the consumer is going to fulfill training sessionsShe will be billed no further and the contracted has been canceled

I have contacted [redacted] to make her aware that I have cancelled her membership and refunded the previous months dues as requested by the memberThis inquiry has been addressed and taken care of

This member has been responded to and their last monthly membership dues have been waivedHer membership is cancelled and this inquiry is completeThank you

[redacted] membership has been cancelled as of 9/24/per her requestAlthough cancellations require days notice to cancel, meaning she would have been responsible for the 10/15/monthly dues payment, this has been waivedHer membership is cancelled effective immediately

The member has been contacted to notify him that his membership is cancelledI also offered to provide refunds for any unnecessary paid months with proof of a confirmation number or signed and dated confirmation of cancellation from a Gold's Gym employeeThanks

[A default letter is provided here which indicates your acceptance of the business's offer If you wish, you may update it before sending it.] Revdex.com: I have reviewed the offer made by the business in reference to complaint ID [redacted] , and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [redacted] Regards, [redacted]

A refund has been processed and an apology was given to the members in the messagePlease close this inquiryThank you

This complaint has been responded toI have contacted the member directly to resolve her complaintPlease close this complaintThank you

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the
offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: ***
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
RevDex.com:
I have reviewed the offer made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,*** ***

Revdex.com:
I have reviewed the offer and/or response made by the business in reference to complaint ID ***,
and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appearThis statement is untrueI expressed my disappointment with the company to *** and he communicated that he would talk with the Personal Training managerI also expressed to *** I would not book any appointments.
Regards,
*** ***

I have responded to *** and cancelled his gym membership with no further billing on his behalf

The member's request has been fulfilled. The overdue balance was removed and the account has been cancelled out. Thank you.

The member has been contacted to notify him that his membership is cancelled. I also offered to provide refunds for any unnecessary paid months with proof of a confirmation number or signed and dated confirmation of cancellation from a Gold's Gym employee. Thanks.

Revdex.com:
I have...

reviewed the offer and/or response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Requiring confirmation is absurd. I attempted to cancel my membership in person, but was told the only way was over the phone with a third party company. You are well aware that no one keeps that confirmation number. It is not emailed. You give no way for your customers to prove that a cancellation happened. You are also well aware that I have not stepped foot in your gym in a year and a half. Why do you feel that stealing is a sound business practice?
Regards,
[redacted]

[A default letter is provided here which indicates your acceptance of the business's offer.  If you wish, you may update it before...

sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved. If the company does not perform as promised I can get back to you at: [redacted].
Regards,
[redacted]

This member has been responded to and their last monthly membership dues have been waived. Her membership is cancelled and this inquiry is complete. Thank you.

I have contacted [redacted] to make her aware that I have cancelled her membership and refunded the previous months dues as requested by the member. This inquiry has been addressed and taken care of.