ASavings

Hello, I am truly sorry for the delay in responding to our complaintWe have confirmed with our returns department that one of the units were returned I have issued you a refund of $ this morningYou should see this on your ***n account immediately Thank you for your patienceAsavings

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

Poor communication skills and customer serviceDid not provide with full shipping info, only received out of tracking numbers of one orderA problem arose from this lack of info, but then they refused to take responsibility for itDidn't receive a full refund for the order

Hello, I am not really sure what is being said here about but I see that there has been a full refund issued for this order through [redacted] I am truly sorry for the inconvenience This case has been closed Thank you, Asavings

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because they assured me that the item had left there NJ facility but yet there is no more information using the tracking # that was supplied to me by ***They are saying that they had attempted to call but I am an over the road truck driver and WILL NOT answer my phone while drivingI am going to check to see if they had left me a message and if so I will try to touch base with them tomorrow and let you know how I made outOnce again thank youI am not one to file a complaint on anyone or business, if the purchased item was out of stock an e-mail would had been all required stating that In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

We I left you a message and can assure this was shipped from out NJ warehouse on 11/*The fact that a label is created and shows not shipped, I am sorry for
I certainly understand the frustration, would you like for us to reship this item to you? We will fight with ***
Please let me know how you would like to proceed. You can email me directly at *** if that would be easier
Thank you,
Joyce P

BAIT and SWITCH, Do your research before ordering from this company!
I bought a phone thinking it would be what was actually listedInstead I received a completely different phone which was also an older modelI didnt receive what I had ordered! This is only a scam to get your money and try and slip one past youI called immediately upon opening the box and was told that they were sorry and it was an accidentThey dont actually have the product that I ordered in stock or ever had it in stock, they only listed it by mistake!!! How are you going to sell an item that you do not have and send an older model insteadPLEASE do not waste your time with this company as I have, pay a little more and use somebody reputable like amazon, I will never make this mistake again

Hello,
We have issued a refund for this itemThank you

Hello,As promised to *** ***The package was shipped to him to complete his orderAccording to *** tracking # ***The package is out for delivery todayThank you

Hello,
I tried calling you this morning regarding your orderI am sorry I missed youI am truly sorry that this package did not arrive as exceptedI assure you that this order left our NJ warehouse
I do not see that you emailed us regarding this problemI called
because I wanted to see if you wanted a reshipment that I can get shipped out for your today. Please let me know how you would like to proceed
Thank you,
Joyce P

I had purchase an ice machine from ASavings through *** some months back An issue arose with it and I was able to make contact with a gentleman named Sam and then a Customer Service Specialist, Erin They resolved my problem in record time, I was contacted within days and everything taken care of in a week Their response was speedy and totally satisfactory Erin was a joy to work with - keeping me informed every step of the way I wish all companies valued their customers the way this company does Thank you Sam and Erin!

Revdex.com:
At this time, my complaint, ID *** regarding ASavings has been resolved
(By clicking "OK", your complaint will be closed as
Resolved.)
Sincerely,
*** ***

Espresso Machine Saeco model HD8327
I bought this Espresso machine through Amazon and it was sent to me be your company.
The problem is when brewing coffee the pressurized filter holder pops off and doesn't hold firmly.The handle only makes a quarter turn, unlike on the diagram where the handle make a half turn. My previous Saeco machine lasted over 10 years, I know this manufacture produces a quality product, what is your best advice? Sincerely, E.N. Manalo

Revdex.com:
I have reviewed the response made by the business...

in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely, [redacted]

Hello,
I am truly sorry for the delay in responding to our complaint. We have confirmed with our returns department that one of the units were returned.
I have issued you a refund of $ 169.00 this morning. You should see this on your [redacted]n account immediately.
Thank you for...

your patience. Asavings

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because they assured me that the item had left there NJ facility
but yet there is no more information using the tracking # that was supplied to me by [redacted]. They are saying that they had attempted to call but I am an over the road truck driver and WILL NOT answer my phone while driving. I am going to check to see if they had left me a message and if so I will try to touch base with them tomorrow and let you know how I made out. Once again thank you. I am not one to file a complaint on anyone or business, if the purchased item was out of stock an e-mail would had been all required stating that.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To whom it may concern.Attached you will find the ad for this phone. This is an unlocked phone. we do not offer any warranty as it is clearly stated on the listing attached as well.The customer is coming to us 6 months after the have used and abused the phone stating it is not...

working.Do you still have the manufactures packaging?Please let me know so that I can see if there is any coarse of action I can help you with?Thank you,[redacted]

Hello,
 
I am not really sure what is being said here about but I see that there has been a full refund issued for this order through [redacted].
I am truly sorry for the inconvenience.
This case has been closed.
 
Thank you,
Asavings.

Poor communication skills and customer service. Did not provide with full shipping info, only received 1 out of 4 tracking numbers of one order. A problem arose from this lack of info, but then they refused to take responsibility for it. Didn't receive a full refund for the order.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]