Aspen Dental Office

Perhaps the only redeeming feature of Aspen Dental's Elizabethtown office is their dental hygienist (while brusque in attitude, she at least does her job correctly). Besides her, there is not much to praise about the practice. Their past dentist, Dr. P[redacted], was a godsend and made me feel extremely at ease, but since she left I have been stuck with Dr. N[redacted]. N[redacted] has a somewhat poor bedside manner and, at my last visit, failed to file down a composite filling properly, negatively altering my bite. Besides those rendering the actual dental services, those handling administration and reception are nothing to write home about either. We have been quoted prices only to have those prices altered upon payment, and a certain receptionist became very snarky when my mother did not have the extra two dollars to cover the altered payment. In addition, the last time I had an appointment, we arrived on the proper date (9/28/16) and thirty minutes before our 11 a.m. appointment time. We were then told that we had not been put on the schedule for that day, even though the appointment had been scheduled two weeks prior. The time before we also had trouble with scheduling; Dr. N[redacted] had been double booked for 4 p.m., and I only got to see Dr. N[redacted] because his actual 4 o'clock cancelled. These incidents speak volumes about how attentive Aspen Dental's staff is and how seriously they take their professions.