Aspire Consulting

This is still on the way according to the tracking we gave you on [redacted] ePacket [redacted] 2017-12-09:50:Despatch from Sorting Center,FuJianShengFuZhouShi FUZHOU2017-12-15:42:Posting,FuJianShengFuZhouShi FUZHOUGUOJIYEWUBU

Complaint: [redacted] I am rejecting this response because: Your refund policy states "You'll love jersey champs or your money back" We stand behind our productsIf for any reason you are not completely satisfied with your jerseys, we offer a full refund.Send us an email to [redacted] or call us at ###-###-#### explaining your issue with the jersey and we will take care of the rest.We take all the risk out of ordering by offering an unmatched satisfaction guaranteeWe'll always do our best to take care of you.The jerseys were never worn Neither package was opened I received the jerseys after the date I needed them and returned them right away There is no way you returned the money into "my account" a few months ago, because they were only returned less than a month ago You received them on Nov29th Your policy clearly states you will offer a full refund, nothing about a store credit Regards, [redacted]

***, is there anything we can do to make your feel better about your order?

Hello, all jerseys shipped from the off shore factory take 5-business days to be deliveredWe appreciate your patience and will be sending an additional free jersey upon your receival and review, thank you

Hello, please read our FAQ, once a jersey has been altered from the original package we cannot refund it as we done these items to charityWe cannot resend a jersey to another customer that has been sent to someone else

Hello, this order was already refunded Payment refunded due to customer requestAug 16, 3:PMPayment succeededJul 27, 12:AMStripe risk evaluation:

What is your order #?

We refunded this order due to a glitch in our pricing system that gave you two jerseys for the price of oneWould you a like free jersey as compensation?

These jerseys were delivered already and we emailed you the delivery confirmation, let us know if there is anything else we can do to assist you

***, the BMS jerseys are shipped DTC(Direct to Consumer) from our offshore factoryThey are typically delivered in 10-daysPlease let us know when you get them!

Hello, we have a no refund policy on opened packages as stated in our FAQWe credited $in store credit to your account a few months ago which has been unused

this order was refunded already as we could not make your halloween deadline

This is still on the way according to the tracking we gave you on ***ePacket*** 2017-12-09:50:Despatch from Sorting Center,FuJianShengFuZhouShi FUZHOU2017-12-15:42:Posting,FuJianShengFuZhouShi FUZHOUGUOJIYEWUBU

***, this was refunded already, also we normally do not accept returns on Holiday orders, but we made an exception for youPlease let us know if we can do anything else to assist you!

I am rejecting this response because: I have no guarantee that my item will ship in weeksI have been told by executives that
my item shipped weeks agoI do not want a refundI simply want my item shipped as promised weeks agoI would appreciate a phone call to discuss this issue

Hello ***, this was already refunded because we could not make your shipping deadline for Halloween, thank you for doing business with us

This order was refunded already as we could not make your Halloween Shipping deadlineWe also provided you with $store credit for the inconvenience

This order was delivered

Hi Linda, we stated in the product description that the jerseys run a size smallPlease read the description next time, we also sent out the and the tracking indicates deliveryPlease let me know if we need to send another one

The tracking indicates delivery on the jersey, is there anything else we can do to make you feel happy about your order?